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Rated 4.1 out of 5 by 410 reviewers.
Rated 5.0 out of 5.0 by Great staff Staff are so friendly and accommodating. Special mention to Gloria at the reception who is so helpful and nice. Princess at the bar/restaurant who is very friendly and hospitable. Kudos to holiday inn for having an excellent staff that makes the customers' stay more relaxing and enjoyable. July 20, 2014
Rated 5.0 out of 5.0 by Stay Had a great time. Distance to the park is great don't know what else to say. July 19, 2014
Rated 5.0 out of 5.0 by Good room and outstanding staff From the moment we walked in to check in the desk staff was outstanding. I can't say good enough things about them. The room was very nice even though we were not able to get an upgrade as a platinum member. I only had two very minor gripes based on my stays at other IHG hotels. This hotel charged extra for a tiny 3x3 refrigerator that should be part of the room, not an extra. The other minor gripe was being charged extra for breakfast. Breakfast is now included at other hotels. If the Holiday Inn wants to attract more clients they need to include breakfast. July 19, 2014
Rated 5.0 out of 5.0 by Perfect alternative to Disney resorts Hotel has the perfect location specially if you are travelling with kids, very close to the Disney downtown and parks, and it is next to a gas station. The convenience store inside the hotel has a lot of souvernirs so you must visit it. Room was great so cost/value is perfect. However, There is no any bell boy so you have to handle your own baggage and sometimes children running across the passageway could wake you upTransportation to the downtown (like shuttles) should be offered. Parking and brakfast are not included so you need to be aware of it. July 16, 2014
Rated 3.0 out of 5.0 by Good Service Bldg. 4, 4th floor Hot in the elevator, hot in the hallway, no food machines. In the room also hot on arrival A/C took 2 hour to cool the room down to 70 deg. Not a great experience !! The water park water smelled bad , the pool was clean and a nice atmosphere . The restraunt was also a nice experience . The maid service was helpful .I have stayed in a lot of hotels in the past 10 years and this hotel ranked just above average and only because of the staff , pool & restraunt. July 15, 2014
Rated 4.0 out of 5.0 by no Microwave and mini fridge only disappointment, no microwave and mini fridge. Thank you July 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and big room Second stay at this hotel. Enjoyed it again! Great service, reasonable rate, good size rooms! Was there to visit Disneyland and they made it very easy to do this. Not only were bus tickets available at the front desk but they also made sure to let us know if the bus was on time. We got a suite this time and really enjoyed it. Will definitely stay again - already have next trip booked!!! July 14, 2014
Rated 3.0 out of 5.0 over charged. contacted the manager but no reply my reservation confirmation # was 61779016. When I found that my credit card was charged more than you confirmed, I called and talked to the hotel front desk on July 2. I talked to two different people, and sent an e-mail to the manager, Jennifer, but until today, I still have not received any reply. The following is the e-mail I sent. Hi Jennifer, We talked on the phone just now. Now I am forwarding the e-mail confirmation back to you. Please note that I have been charged for $1540.62, which is 90 some more dollars higher than that has been confirmed. Please check and advise if anything was wrong. Thank you! July 14, 2014
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