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Rated 4.1 out of 5 by 478 reviewers.
Rated 4.0 out of 5.0 by Mayra was great! Mayra was amazing. She checked us in quickly and effiecently, even tho the lobby was a LOUD madhouse. She was super nice, knew what she was doing and was quick! I was super excited to be staying there because of her. She also gave us all the info we needed for Disney. October 19, 2014
Rated 5.0 out of 5.0 by always a great experience. The location is great, is walk to Downtown Disney and parks. Staff is friendly, rooms are clean and comfortable. October 19, 2014
Rated 3.0 out of 5.0 by Family Vacation We stayed here for our family vacation. It seemed like everything was above the cost of the hotel. Additional to "rent" a microwave and fridge, laundry was expensive. Morning waiting staff was excellent, but the buffet was cold. Food off of the menu was much better. Evening waiting staff wasn't good. October 19, 2014
Rated 2.0 out of 5.0 by OK The room and appearance of hotel were fine. Our stay would have been much better other than inattentive service in the bar / restaurant area. Complaints of poor service were ignored by management. I was charged for food I never received, even after complaining. Our breakfast staff was excellent and the food very good. October 18, 2014
Rated 3.0 out of 5.0 by convenient and friendly staff Hotel staff is very friendly and accommodating. Sean at check-in was especially helpful. Location is good, however 1blk/Disneyland makes it sound closer than it is to Disneyland. It is near to Disneyland, however after a long day in the parks, it is a long walk back to the hotel from the park entrances. We had a themed suite on the top floor, which was spacious, however the bathroom is very small. October 17, 2014
Rated 5.0 out of 5.0 by Great location to Disney & great customer service Every staff member we ran across was extremely professional, attentive, accommodating, and friendly... overall great customer service! Great location to Disneyland parks and downtown Disney (about a 10-15 minute walk). Our bed was comfortable and the room was impeccably clean. We also appreciate how they always provide free WiFi. It was our second time staying at this location, specifically for Disneyland. We will continue to stay at this location each year for our annual Disney trip. October 17, 2014
Rated 3.0 out of 5.0 by Grumpy was working front desk at check in Check in was very unpleasant, pillows very uncomfortable, windows so dirty could not see view October 16, 2014
Rated 5.0 out of 5.0 by My new favorite place to stay whilst at Disneyland!! This is a wonderful hotel!! Well kept and close to my home away from home..aka Disneyland...love the convenience and hospitality was first rate. Rooms were comfy and clean!!! Front desk staff were friendly and helpful with questions and offered suggestions to help make our visit perfect. Thank you so much! October 11, 2014
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