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Rated 4.0 out of 5 by 111 reviewers.
Rated 2.0 out of 5.0 by Would not recommend... When I arrived the first room I was assigned to bathroom was dirty. The staff then moved me to a second room that had dirty sheets on the bed, when the sheets were removed, the mattress cover was dirty also. August 19, 2014
Rated 1.0 out of 5.0 by Would not recommend. When I first checked in, the first room bathroom was dirty. The hotel staff then moved me to another room...the sheets on that bed was dirty and so was the mattress cover. August 19, 2014
Rated 2.0 out of 5.0 by Great restaurant service. This is not a reflection on the services there. I did not have a good experience. At first, I did not have a light in the ceciling of the batrhroom or near the couch and it was dark in the room and i could not see. Then, my refrigerator froze everthing I put in it and all of my sodas burst and the food spoiled. I had to wait a week before they replaced my refrigerator. two days before I went home they brought me a working refrigerator. However, the supervisor I guess that is who it was gave me 5000 points on to my rewards card for my inconvience. The day that I told her the problem got corrected. It could just be poor supervision at the time and not attending to guest when they reported things that were wrong. I would not normally complain but you should not have the same problem for half of the time that you were there. I was there for two weeks. 8-2-14 through 8-15-2014. August 18, 2014
Rated 3.0 out of 5.0 by Dirty rooms, Dark/Dingy Rooms,Dusty Basic Hygiene Compromised I am upset that my employer had an agreement with this hotel. This is my second time here and the same situation, the maid service is horrible, my visit was for two weeks NO ONE dusted, mopped or swept my room so much dust was on the furniture it aggravated my allergies, the wall paper was coming off the wall the remote was not working properly, I thought it was batteries they brought me new batteries and it still did not work. The airconditioner stopped working and they offered to move me but I had lysol wiped and sprayed my room and did not want to go to another room and clean to be comfortable. The light bulbs were out it is already dark and damp in there so they brought me new bulbs that should be a housekeeping checklist. I will never stay at this hotel unless it has been upgraded and a new housekeeping department is there, believe it or not that department ruins your image there were so many complaints from my co-workers about your hotel, you really need to put practical yet thorough practices of housekeeping in place dirty linen and bathrooms are inexcusable, I am also writing this same letter to send to your corporate office they need to know what is going on at this establisment, I can say the staff in your dining area were excellent the nicest staff on your property kudos to them because everything else was below average. August 18, 2014
Rated 5.0 out of 5.0 by 1 nite stand Good tv Quiet Great location Room was comfortable Microwave fridge Free internet Everything I needed August 16, 2014
Rated 5.0 out of 5.0 by Great hotel This hotel was beautiful, well appointed, clean and decorated with modern colors and furniture. The staff was super helpful and friendly. I would certainly stay here again. August 14, 2014
Rated 5.0 out of 5.0 by great service friendly staff excellent attitude from the time I check in. glad to see me and are willing to accommodate me in any way. I love the location in the heart of many activities August 12, 2014
Rated 5.0 out of 5.0 by Great experience! I recently stayed at this hotel for the Jay Z and Beyonce Tour. I must say that this was the nicest Holiday Inn I've ever stayed in. The staff was nice nice and so was the overall appearance of the hotel. There was an incident where a staff member entered my room even though the "do not disturb" sign was on but that was the front desk's fault. They allowed me to check in early but housekeeping was not finished yet. Other than that, it was very close to the stadium, lots of restaurants AND Six Flags. I will definitely be staying here the next time I'm going to an event at AT August 3, 2014
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