Rated 4.0 out of 5 by 126
Rated 2.0 out of 5.0 by MarianF Dirty Room
I had to wait 1 1/2 hours at the airport for the shuttle to pick me up, even though they confirmed my arrival time. When I called about the delay, staff was very rude initially. The driver who eventually picked me up was very nice.
When I arrived there was hair in my bed and also hair in the bathtub and bathroom area. It looked like the bed had been made without changing the sheets. The rest of the room didn't look like it had been cleaned at all. Dust on and around television was very thick. I called and they did change the sheets. However, I still had to go by Lysol, which I have never felt like I needed to do when I travel. No one ever even apologized for any of the things that were wrong.
I definitely would not recommend this hotel. However, if you do stay here, plan on renting a car. The only restaurant in walking distance is an IHOP. The hotel shuttle service, even though they 10 miles radius, will leave you waiting.
September 24, 2014
Rated 5.0 out of 5.0 by michelle262 Nice and Clean
This is the second year I've stayed at this hotel while attending a conference in the area. It is convenient to the Convention Center and the Ball Park. The staff has been very friendly and the rooms nice and clean and smelling fresh. I took advantage of the breakfast in the hotel restaurant and the food was wonderful. Great value in my opinion.
September 24, 2014
Rated 5.0 out of 5.0 by caryn21 Great staff
Very clean and pleasant staff. They were able to accommodate my needs since my suitcase was at the airport.
September 23, 2014
Rated 5.0 out of 5.0 by HD77 Great Location
Spent a 3 day weekend with the wife and kid here. Took the free trolley to the Rangers Game. Watched football in the bar on Saturday. Had a great time and great location. Would definitely stay here again and recommend to anyone interested in staying here.
September 17, 2014
Rated 2.0 out of 5.0 by RecklessJakal Needs a facelift
Staff very friendly, however this once gem of a HI has began to deteriorate. Toilet backed up both nights, could not get anyone out the next morning, coffee pot broken. Again staff is great both front counter and the restaurant, but it seems money is not being reinvested in this hotel. I have stayed there for the last three years and it needs a systematic evaluation by the owner and more maintenance staff.
September 16, 2014
Rated 5.0 out of 5.0 by Noledad Great stay and excellent staff.
First of all, the location was perfect for us as we were only minutes from AT
September 12, 2014
Rated 5.0 out of 5.0 by FaithfulistaJessica The BEST Holiday Inn & stay near Cowboy's AT&T Stadium
If you are going to a Ranger’s game or Cowboy’s game this is the place to stay. This hotel is located within walking distance to both stadiums and offers shuttle service. It offers a sports bar/restaurant and lots of restaurants nearby. But why would you leave when Chef Snow is cooking up the grub, Kassy & Rene are serving great drinks, and Terence the Manager is always making sure you are satisfied. The hotel offers an indoor pool and spa too! ALL the staff at this hotel are super nice. We met Cherish, Roe, Tamiya, and Luke. The FREE shuttle service was awesome and saved us a ton of money we would have had to spend on cab rides. Derek the driver was awesome and super informative about the area. We had an awesome time in our room too…HUGE flat screen TV made watching my 49ers’ highlights after the game perfect!!! Thanks Holiday Inn Arlington! You and your staff ROCK!!!
September 11, 2014
Rated 5.0 out of 5.0 by For privacy No Name OUT STANDING
This Location was Out Standing
Plenty of parking for Large TV Truck
Good Food and Late Hours Bar
September 6, 2014