Rated 3.7 out of 5 by 48
Rated 5.0 out of 5.0 by DQ12 Great service
From the time I checked in till I left, the service and hotel was excellent.
November 20, 2013
Rated 5.0 out of 5.0 by Charmin1 Great Service at Restruarant
The staff that was responsible for our morning breakfast buffet was exceptional. We had a little league team game to be played at the Dallas Cowboy Stadium Field and I was traveling with a small child and an elderly parent. The waiter Kim worked with me to make sure that my entire family was taken care of and was able to eat breakfast as a family, although we were running about 15 minutes late. Thank God for Ms. Kim, it is was not for her, I would have missed the opportunity to travel to the game and my son for the game. I will be returning to this hotel this summer in celebration of my Son's 12th birthday. He has decided he would like to spend his birthday weekend going to Six Flags, Wet-n-Wild, and the Grand Prairie Outlet Mall. Thank you for a great stay and an awesome experience.
November 14, 2013
Rated 4.0 out of 5.0 by kids58 Great for kids
I was there with my son's 10yr old football team. With the indoor pool and pool table in the restaurant, they were well entertained. The breakfast buffet left something to be desired, though. Many people in our party went to the IHOP out front for breakfast on our second day. They said they would rather pay a full price for breakfast than the discounted rate we were given as a group ! I was not happy upon check in with my room reservation as I had requested an adjoining room for my mother and was told when I made my reservations this would be no problem, especially given the length of time in advance I had made the reservations. We were given the option of being placed on another floor and we could have the adjoining room, but this would have made my son be on another floor, away from the rest of the team. Which was the reason we were there in the first place. Then to find out that another party had checked in to adjoining room next to my mother on our second night and we were not given the option of changing rooms was somewhat disappointing knowing that we had requested adjoining rooms initially. Also found a random hair, not my color, floating in my toilet when I checked in.
November 13, 2013