Rated 3.9 out of 5 by 387
Rated 3.0 out of 5.0 by JulianStorey A pretty average experience
I've stayed in a LOT of Holiday Inns, all around the world and this is well below average.
The rooms are a bit tired, the woman on the reception desk when we arrived treated our arrival as an inconvenience and I'm in no great rush to go back.
This is not terrible hotel, but there are plenty of better options.
June 29, 2015
Rated 2.0 out of 5.0 by etienneV poor hotel with a good brand name !
i thought i was in east germany in 1970 - poor and desolate reception - a kind of cheap truck hotel . no smiles at all except by checking out -
June 24, 2015
Rated 5.0 out of 5.0 by Georgie7372 Wonderful Service
We arrived quite late and the hotel was busy due to a wedding reception, but the staff were helpful and attentive and couldn't do enough for us.
June 23, 2015
Rated 5.0 out of 5.0 by Easteregg1962 Comfortable bed
On the whole a good experience. the bed was comfortable, and the breakfast choice was wide
The staff were friendly
June 22, 2015
Rated 5.0 out of 5.0 by jd0211 Home from Home
Fabulous staff all a credit to this hotel.
Outstanding service from Jack on reception , Sarah for breakfast and Jorge on the bar.
We had been here for business for a few weeks and were made to feel part of the family. I would definitely return here.
June 22, 2015
Rated 5.0 out of 5.0 by Otto and SHaron Nice overnight stay
We stayed in Executive room. It was nicely furnished and comfortable however the temperature of room did not seem to be adjustable from within the room and we would have liked it cooler than it was. It was not that far from the Eurostar station which is why we selected it and have stayed there before for this reason. Would stay again. However unless you are a IHG member you will need to pay for your internet use regardless of what your confirmation reads. In our case it said it was included but this was not honored. Fortunately we were IHG members so received it for free on that basis.
June 21, 2015
Rated 5.0 out of 5.0 by Baconears Very good service
I have stayed at this hotel and many Holiday Inns.
All I have stay at are good.
Ashford is above average.
And like always good breakfast.
June 20, 2015
Rated 4.0 out of 5.0 by oldbloke72 Convenient place to stay, for travelling around.
Bedroom was OK. Used laundry was left in a corner of the bedroom, not nice really.
Breakfast was a bit of a muddle. Unfortunately a busy time 8.30am. Staff were rushed off their feet, but food was ok.
Booking up the stay on line was terrible. Need to really improve the booking site, I tried to book up for 2 people but the site would only let me book for 1. The reception desk adjusted as necessary when we got there.
Good part was plenty of parking on site, and a generally nice stay.
Perhaps a better and more choice of bitter ale in the bar would improve things there.
June 20, 2015