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Rated 3.9 out of 5 by 367 reviewers.
Rated 4.0 out of 5.0 Good Value Good location for Eurostar, Good value for money for Family room. May 30, 2015
Rated 3.0 out of 5.0 by Spoiled by scruffy exterior Hotel is a mess when you arrive with messy delivery/bin area, scruffy flower beds and litter Hotel inside has a good feel and staff were nice and friendly. Bed room OK, was clean but bed not as good as other brands Corridors and public areas needed a good dusting. This is all meant to be constructive as the hotel is basically good just needs some attention to detail May 27, 2015
Rated 3.0 out of 5.0 by Good location The hotel is conveniently located being near the motorway and Ashford town centre. Good parking. Restaurant needs brightening up a little. Breakfast was disappointing. All staff very helpful. May 24, 2015
Rated 5.0 out of 5.0 by A Relaxing Hotel I Really Enjoyed My Stay At This Hotel. From The Warm Greeting I Received To The Check Out The Following Day. Good Food And A Comfortable Room And Bed. May 24, 2015
Rated 4.0 out of 5.0 by Good Reception Receptionist as a cheerful, attentive young lady who despite being 34 weeks pregnant was still doing her all to make guest stay good. Happy to advise on Internet issues etc... May 23, 2015
Rated 4.0 out of 5.0 by great package deal Found the Eurostar package very good - able to leave car at hotel without any worries of where to park. Would have liked a takeaway breakfast rather than having to eat and drink quickly for an early start. Would definitely consider package again May 21, 2015
Rated 5.0 out of 5.0 by Convenient, Clean This is our 1st choice hotel when staying in Ashford for family events and we are always part of a big family group of approx 25 people. The hotel is clean and comfortable. The breakfast is not bad. On this occasion I had to drop my score to reflect the breakfast service. The breakfast area was very busy the morning we used it. Food was running out, hot food was slow to come out; ordered food was slow to deliver. But I think it was because there did not seem to be enough staff as could only see 3 girls trying to serve and take food orders, and two chefs coming out and looking at the buffet. May 20, 2015
Rated 5.0 out of 5.0 by Good hotel Pleasant staff, good food, nice room. Easy to find. May 20, 2015
  • 2015-06-01T11:05:37.642-05:00
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