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التجربة الكاملة

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وفقًا لـ 1383 آراء
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Ratings Breakdown

1383آراء

  • 5 نجوم
    628
  • 4 نجوم
    451
  • 3 نجوم
    153
  • 2 نجوم
    80
  • 1 نجوم
    71

Filthy Unclean Room

By

أكتوبر ١٤, ٢٠٢١

club

To start with the good things, the staff and customer support is amazing. I travelled there for work and had to move some of the furnitures to make it work friendly and found out that the room is not thoroughly cleaned for ages. I wasn't able to bring this to the staff attention as I was busy and had to leave for the work. Please se the attached photos to see the state of the room.

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Pleasant stay

By

أكتوبر ١٣, ٢٠٢١

Friendly staff and comfortable hotel.
Pleasant bar with good food.
Welcoming for all of us, including our dog.

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Great location for European travel

By

أكتوبر ١٣, ٢٠٢١

platinumelite

Hotel staff were very friendly and made us feel welcome. The hotel in general requires some improvements, to bring it up to the standard expected when visit Holiday Inn properties - Rooms are very noisy for example.

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a decent enough hotel to stay in

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أكتوبر ٠٧, ٢٠٢١

club

This is a pretty fair hotel to stay in. It is not 'posh' but it's not particularly expensice either. It is well kept clean and tidy. Staff are friendly and helpful. The food is quite decent. In all it's not a bad place to stay as the base for exploring in and around that part of kent.. There is ample car parking so arriving late doesn't cause a problem. The public spaces are quite quiet and relaxed. I would stay there again without hessitation.

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Friendly welcome

By

أكتوبر ٠٥, ٢٠٢١

platinumelite

A lovely place to stay. Easy to find off the A14. Ideal if you want to go to the races at Huntingdon.

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Well placed for Ashford market

By

أكتوبر ٠٣, ٢٠٢١

platinumelite

Friendly staff, helpful with fuel crisis info, recharge car etc. Hotel could do with its own charging point for hybrid car.

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Excellent stay

By

سبتمبر ٢٨, ٢٠٢١

club

Staff were brilliant. It was nice to have a night away from home especially as we have worked all the way through covid.

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Just ok

By

سبتمبر ٢٣, ٢٠٢١

club

Nice rooms, albeit hair in the shower and sink. Air con did not work.
Bar staff rude. Waited 10 minutes for a drinks (after we ordered them) while the barman was asking someone in the bar how he can get his security license. Food came out one at a time, long waits between first and last meals ordered.
Breakfast nice, 2 ladies stood out for me.

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Friendly atmosphere

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سبتمبر ٢٢, ٢٠٢١

club

We found this Hotel to be extremely suitable for us. The staff were very friendly and happy. The Hotel was extremely clean from the room, to the bedding, to the bathroom. The entrance, restaurant, public toilets, etc were all spotless. The fact that dogs were allowed and it was this clean was marvellous. The dogs were lovely by the way. Parking was very easy,

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Excellent value, very comfortable dog friendly hotel!

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سبتمبر ٢١, ٢٠٢١

club

Going on holiday at the moment (post lockdown) can be very very expensive with prices going up everywhere and with no increase in quality. But this hotel has kept both, great quality and great price. Which made it the perfect place for us to stay with our dog on our trip to Canterbury. I've paid ALOT more to stay in other places that don't have A/C, dogs allowed, very nice cooked breakfast and a great shower! But this hotel has all of that and again for an amazing price!
If you plan on bringing your dog you can even have them with you in the pub or garden while you eat which is great!

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pef and mobility

By

سبتمبر ١٧, ٢٠٢١

club

Once our room had been changed to be more convenient nearer the reception and restaurant it was better. However although mobility access stated, we couldn't eat ouside as couln't get down steps or across grass to reach outside eating/seating area. We only had one comfy seat in room for 2 of us.

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Not the usual standard from IHG

By

سبتمبر ١٥, ٢٠٢١

The air con did not actually lower the temp in the room one bit and the room was stuffy as you can only open the window 1".

The mattress was rather thin and not that comfortable. Not a patch on IHG rooms in USA who have really thick mattresses and good pillows. These pillows were obviously cheap ones from B

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