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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
85%
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整體經驗

4.1

根據 1377 評論
85%
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Ratings Breakdown

1377評論

  • 5 星級
    625
  • 4 星級
    450
  • 3 星級
    152
  • 2 星級
    80
  • 1 星級
    70

Excellent stay

By

9月 28, 2021

club

Staff were brilliant. It was nice to have a night away from home especially as we have worked all the way through covid.

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Just ok

By

9月 23, 2021

club

Nice rooms, albeit hair in the shower and sink. Air con did not work.
Bar staff rude. Waited 10 minutes for a drinks (after we ordered them) while the barman was asking someone in the bar how he can get his security license. Food came out one at a time, long waits between first and last meals ordered.
Breakfast nice, 2 ladies stood out for me.

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Friendly atmosphere

By

9月 22, 2021

club

We found this Hotel to be extremely suitable for us. The staff were very friendly and happy. The Hotel was extremely clean from the room, to the bedding, to the bathroom. The entrance, restaurant, public toilets, etc were all spotless. The fact that dogs were allowed and it was this clean was marvellous. The dogs were lovely by the way. Parking was very easy,

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Excellent value, very comfortable dog friendly hotel!

By

9月 21, 2021

club

Going on holiday at the moment (post lockdown) can be very very expensive with prices going up everywhere and with no increase in quality. But this hotel has kept both, great quality and great price. Which made it the perfect place for us to stay with our dog on our trip to Canterbury. I've paid ALOT more to stay in other places that don't have A/C, dogs allowed, very nice cooked breakfast and a great shower! But this hotel has all of that and again for an amazing price!
If you plan on bringing your dog you can even have them with you in the pub or garden while you eat which is great!

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pef and mobility

By

9月 17, 2021

club

Once our room had been changed to be more convenient nearer the reception and restaurant it was better. However although mobility access stated, we couldn't eat ouside as couln't get down steps or across grass to reach outside eating/seating area. We only had one comfy seat in room for 2 of us.

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Not the usual standard from IHG

By

9月 15, 2021

The air con did not actually lower the temp in the room one bit and the room was stuffy as you can only open the window 1".

The mattress was rather thin and not that comfortable. Not a patch on IHG rooms in USA who have really thick mattresses and good pillows. These pillows were obviously cheap ones from B

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Great

By

9月 15, 2021

Staff where very nice and friendly the food was nice also

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If the hotel reception make promises get it in writing

By

9月 14, 2021

club

Future booking request confirmed verbally at check out then not followed up, Arrived the next week to find the hotel fully booked.
No adequate explanation given or opportunity for someone to contact me to apologise. VERY disappointing!

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Comfortable stay

By

9月 12, 2021

Had a lovely stay..was let down slightly by the service in the restaurant as the service was very slow which was a shame. Breakfast staff and breakfast was great lots to choose from and good quality.

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Overall a pleasant stay

By

9月 11, 2021

club

Pleasant stay overall Hotel staff helpful friendly, some areas need some attention in maintenence, painting the wardrobe and public toilets were very dated but still not a major issue

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Excellent service

By

9月 08, 2021

club

What a wonderful and warm welcome to the hotel, from the moment we checked in through to the bar and breakfast experience.
Every person we dealt with was friendly and helpful.

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A night is enough

By

9月 08, 2021

club

The reception staff were very nice.
The restaurant had no atmosphere at all, also in the two occasions we went in there was no one to serve us and we had to go looking for a bar person.
Not worth the money to upgrade the room.
Only toiletries for one person.

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