Rated 3.8 out of 5 by 268
Rated 5.0 out of 5.0 by Vickyg8922 Great value for money
We stayed one night at this hotel on the advanced booking which included dinner and breakfast. Great value for money and lovely food. Will definitely stay here again when we're in the area and have recommended to friends :))
July 17, 2014
Rated 5.0 out of 5.0 by Thomas2386 Excellent service , and great nghts sleep
Excellent service with late check in well after midnight, great family room comfortable and very clean. Staff in the restaurant were helpful and very friendly. Great value for quality experience. Thanks to the staff
July 16, 2014
Rated 5.0 out of 5.0 by CNH4532 Let down by the eggs
I have only good things to say about my stay here, with the exception of the eggs at breakfast.
For something as simple as frying an egg, the kitchen fails miserably.
I was presented with a whole tray of fried eggs, perhaps 10-15 of the one eyed monsters . . . and there was not one that did not have the texture of a frisbee . . . the whites were leathery . . .the yolks were solid . . . the eggs had not been basted and the uncooked white covering the yolks had been baked to the texture of polythene by the hotplate lamps!
Come on guys, frying an egg ain't difficult . . . it may not measure very highly in the grand scale of things . . . but a decent fried egg is an important part of a full english brekkie!
July 15, 2014
Rated 4.0 out of 5.0 by gemma96 comfortable, clean and good value
During our 3 night stay we found it very comfortable, clean and good value for money... Breakfast was lovely as well as self service.. During breakfast we found that getting the attention of staff a little difficult but once we were noticed they were helpful. All in all a great stay. Thank you. Will be back
July 10, 2014
Rated 4.0 out of 5.0 Defiantly recommend
Lovely hotel, lovely staff would really recommend the breakfast was amazing such good quality
July 9, 2014
Rated 5.0 out of 5.0 by Jhtty Excellent staff
The staff make this hotel. Lisa in the restaurant is a credit to the hotel and runs the restaurant with true professionalism. She is attentive, polite and an ambassador to the hotel. Chris Butler can not do enough for the guests and is also a credit to the hotel. Sonya at the front desk is always welcoming, polite and extremely helpful as are the bar staff, Mario, Gabriel, Ben, Matthew and the rest of the team. I would always recommend this hotel due to the excellent, professional service of the staff. They should all be commended on their professionalism.
July 8, 2014
Rated 2.0 out of 5.0 by Jillyk Poor night's sleep
Mattress extremely uncomfortable with dip in middle. Advised staff. The hotel was fully booked so we couldn't change rooms. We were offered extra pillows and duvets to put on the bed. We were travelling from Scotland to Cornwall and stopped here for rest. Will not be using this hotel again.
July 8, 2014
Rated 2.0 out of 5.0 by No1 Nat Going to a Meeting?
This hotel would be OK for anyone passing through, but for a longer stay I have my doubts, It was adequate in most respects but their pricing policy was a shambles and very poorly explained when encountered.
The meals were disappointing and the time delays were too long.
More attention is needed on the issue of Gluten intolerance in items available,
The room we used had a non-operative shower and we had to ask for the spare bed to be made up despite the fact that we had booked the room for three people. Only two mugs were provided for making tea/coffee.
Niggly little things that ought to be noticed.
July 6, 2014