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Rated 3.7 out of 5 by 392 reviewers.
Rated 5.0 out of 5.0 Comfortable bed and great breakfast Enjoyed the stay. The room was comfortable and relatively spacious. Affordably priced and the breakfast was very good. Would recommend to anyone. December 16, 2014
Rated 5.0 out of 5.0 by Impressive Loved the comfort of the room. The pool area was relaxing after a days work. Will come again. Very fast internet... December 16, 2014
Rated 2.0 out of 5.0 by Rude Staff Front desk staff need training, Jackie needs re-training after her customer service bypass December 15, 2014
Rated 3.0 out of 5.0 by Rooms conmfortable and food is good. Wine prices are extortionate Watch the points value of your booking as booking with a points rate type often get missed off your tally and you will have to chase the missing points team. Service can be slow in the bar area with only 1 bar staff and she may be elsewhere whilst you wait Breakfast was good, food was nice December 15, 2014
Rated 4.0 out of 5.0 by great service from staff My stay was made enjoyable by the friendly staff, the food was of good quality although it took some time to receive it. December 14, 2014
Rated 4.0 out of 5.0 by Ideal for business or leisure for short stays Hotel very good on the whole but in need of some TLC and investment as guest rooms dated and run down compared to other hotels in the group. Staff very helpful and friendly. Hotel breakfast was substandard compared to the other hotels but ok. The hot breakfast was hot but again not to the standard in some of the other hotels. The hotel does seem to have a lot of coach tours which probably explains why the tea and coffee were in old fashioned urns but functional all the same. December 13, 2014
Rated 4.0 out of 5.0 Good Value, friendly staff I stayed at this hotel for business purposes on a Saturday evening. I booked a couple of hours before arrival, having booked the only available room, a single (but it does have a queen size bed). The staff were friendly on arrival and the hotel reception was clean today and well decorated for the festive season! The room was fairly small but functional, although the decor and furniture was very dated. The pillows were awful and whilst reception did send down a couple more they were only marginally better. I ordered room service which arrived much earlier than predicted and as a result I was in the shower and didn't hear them knocking. They left a note under the door and as advised they sent the meal down again. Unfortunately though I think this was the original club sandwich I ordered, it was lukewarm with chewy bread and limp chips! Despite this I would still recommend this hotel as the staff are friendly and accommodating and I think if you were in a standard double I would think the decor and size wold be better! It hasn't put me off visiting but it did to meet my expectations of such a well known chain! December 12, 2014
Rated 5.0 out of 5.0 by Holiday Inn Bham M6 Jnct 7 Review I booked last minute direct with the hotel via the internet, which I found easy and efficient. I was very impressed with all the staff, who were extremely friendly and put me at ease. The hotel room was clean and comfortable and the facilities were excellent. I would highly recommend this hotel and will be returning myself. December 8, 2014
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