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Rated 3.8 out of 5 by 328 reviewers.
Rated 4.0 out of 5.0 by some very friendly staff some less so very polite and cheerful staff in restaurant at the bar on the morning of the 10th i ordered a coffee and caramel shortbread serving was a trainee and regular member of staff the trainee had very little idea about what to do and the member of staff was not terribly helpful the coffee took ages, the change was never given (4p) and the shortbread wasnt delivered as promised. i had to ask the trainee who had clearly forgotten. October 14, 2014
Rated 3.0 out of 5.0 by Do not have the buffet Evening buffet was dried up and awful, yet described as 'really tasty' by the waitress. Very poor value for dried up below average food. Internet access overpriced October 13, 2014
Rated 3.0 out of 5.0 by Holiday Inn Great Barr An upgrade of the rooms would help make the stay more comfortable. October 13, 2014
Rated 3.0 out of 5.0 by General Good for a sleep and probably will not return to the same hotel second time. October 10, 2014
Rated 4.0 out of 5.0 a relaxing over night stop enjoyed the swim,sauna,steam room and jauzzi before dinner and a good nights sleep October 9, 2014
Rated 3.0 out of 5.0 by Bath was dirty Never had a problem with Holiday Inn before but was shocked to see a really dirty bath. Staff were excellent and moved us straight away. October 2, 2014
Rated 2.0 out of 5.0 by In need of an update... Room was very out-dated... dark furniture and old carpet. Miles from reception to the room too!! Hotel needs an update to its' rooms asap. Staff OK but not great - need to be enthused to cater to guests. October 2, 2014
Rated 4.0 out of 5.0 Jct 7 Holiday Inn Birmingham Overall the standard of the hotel and service was good but the quailty of the food and the issue with my Non smoking room smelling of smoke throughout my entire stay was dissapointing October 2, 2014
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