Rated 3.7 out of 5 by 186
Rated 2.0 out of 5.0 by pjm5555 Average rooms let it down
As a Platinum member a travel all around the UK and the States in this chain.
Good hotel that suffers from very dated rooms with poor décor.
February 27, 2014
Rated 5.0 out of 5.0 by toffeelicious2010 My Family weekend experience
I have stayed at this wonderful hotel again for the third time with my family for a weekend away.
We enjoyed it the first time around and returned twice. They say that first impressions count. This is a great hotel for families. We found the staff on reception, the staff at the leisure centre and the chamber maids to be marvellous and they were all so friendly and accomodating. I must point out that they are all a credit to the hotel.
Well done all for making my family weekend away a great one to remember and thank you. If you are looking for a great hotel to stay with leisure facilities, this is the one to book..
Will be staying again hopefully around Easter
February 26, 2014
Rated 3.0 out of 5.0 by Thomp14 Nice hotel just poor quality of mattress
The hotel is nice but unfortunately the quality of the mattress was very poor it was sinking in the middle
February 24, 2014
Rated 5.0 out of 5.0 by Boomanandan excellent place to rest and work
Like to see face lift to the hotel in the future. More homely set up of flowers and plants decorations in executive rooms. More veg items on in house menu.
February 20, 2014
Rated 5.0 out of 5.0 by RobinS good room, great staff, recommended
The hotel may look a little dated upon arrival, but the service was right up to date. Friendly and efficient staff at check-in, the bedroom was comfortable and functional for a business user and when I asked to go "off-menu" in what was a very busy restaurant, staff were very helpful and the chef provided an excellent meal. Well done
February 16, 2014
Rated 5.0 out of 5.0 by Boomanandan gexcellent
Your staff are superb in general and Gabriel is a good man. He is very well mannered staff deserve a gift and appreciation of his devotion to duty.
February 15, 2014
Rated 5.0 out of 5.0 by Yellow12 Family break
A great welcome as always , made my family feel really at home. I use the Holiday Inn chain regularly , this hotel in particular , but the staff gave that little extra that ensured that the rest of my family had the best of everything that was available. They can't wait to go back.
February 10, 2014
Rated 5.0 out of 5.0 by Rhino50 Excellent service
Myself and a colleague spent 5 nights at the Birmingham M6 Holiday Inn last week and were delighted with all aspects of the hotel, especially the management and staff of the restaurant where we ate 4 times. Nothing was too much trouble for them and they should be commended on their professionalism and manner in which they deal with customers.
I will certainly be booking again at this hotel and when I do, will eat at the restaurant which is first class.
February 9, 2014