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Rated 3.7 out of 5 by 527 reviewers.
Rated 4.0 out of 5.0 by Poor dining experience but friendly reception. Food was average at best. Booked a table at the restaurant for 8. Turned up on time and was told that although we had booked, the booking had been made by reception on the wrong sheet and we had to wait 45 minutes for a meal (even though they were barely a third full). Opted for the buffet instead which was poor quality. Reception were very apologetic though and discounted the meal. May 30, 2015
Rated 3.0 out of 5.0 by Keeping informed Please advise me in future when works are being carried out opposite my room May 29, 2015
Rated 5.0 out of 5.0 by 2 Night stay New bathrooms are a definite improvement, all facilities surpassed expectations. Conveniently located for easy access to Birmingham and the Midlands. Restaurant was slightly noisy due to family groups on first night (bank holiday) but far better on following night. Reception, public area and bar very welcoming. Good leisure facilities and very secure and safe hotel environment. When fully refurbished will deserve a more complementary rating and review. Brilliant value too. May 29, 2015
Rated 4.0 out of 5.0 by Great diner, B booked in advance to get the special offer which was mega good value with a buffet diner, good room, pool and leisure facilities. It was easy to find just off the M6 and handy for visiting Birmingham. Would recommend for families. Food very good choice and quality. May 28, 2015
Rated 5.0 out of 5.0 by Great team A great team at this hotel and always a pleasure to stay here. In need of modernisation but the team make up for this. Looked after all the time and always on hand to help. May 28, 2015
Rated 5.0 out of 5.0 by Friendly staff Staff were exceptionally friendly at the hotel, especially Sonia and Nathan. May 28, 2015
Rated 1.0 out of 5.0 by Bad service and uncomfortable bed Past experiences on this hotel have been far above my expectations. My visit this time was far below what i was expecting. The staff need further training in customer service during busy times and also general training on how to use the systems i.e. tills, booking a table etc. Hotel needs a lot of help as pillows were lumpy, bed was really uncomfortable and walls were rather thin. May 27, 2015
Rated 5.0 out of 5.0 by Great value Location makes access to/from M6 easy. Rooms that seemed to have sound proofing so I couldn't hear every noise from my neighbours (other budget hotel chains take note!). Restaurant with good menu May 25, 2015
  • 2015-06-02T11:34:14.110-05:00
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