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Rated 4.2 out of 5 by 72 reviewers.
Rated 5.0 out of 5.0 by Great for Travel Softball We recently stayed at this hotel with our travel softball team for the Ohio National Softball Tournament in Columbus. They were able to accommodate all four of our teams, allowing us all to stay together. Plenty of places to eat in the immediate area as well as shopping opportunities. Not far from downtown area as well. The only thing I did not care for was the room set up when you walk into rooms. The closet door is right by room entrance as well as bathroom door opening up right across from the closet. Very tight fit and had to watch opening doors not to hit someone or the other doors. but other then that rooms were spacious and comfortable. August 16, 2014
Rated 3.0 out of 5.0 by Room for Improvement 1) It will take you one night to get used to how loud the air conditioning units are. 2) Skip breakfast, the main road has much better options. 3) Skip the pool, an outdoor pool would have been warmer. This said, the staff works very hard to address your concerns there are just a few things out of their control. August 10, 2014
Rated 5.0 out of 5.0 by Great Stay Beautiful and comfortable property. Friendly staff and convenient location. We will stay here again next time we're in Columbus. August 8, 2014
Rated 5.0 out of 5.0 by Dependably comfortable hotel I stay in this hotel several times a year, when I visit my sister and her family. It's dependably comfortable. The staff is friendly and helpful. The rooms are clean, and beds very comfortable. My only complaint would be that floors in elevators and just outside on floors 2 - 5 tend to be dirty, with stained carpets. August 7, 2014
Rated 5.0 out of 5.0 by Great location. Easy to get to location right off the highway. Complimentary breakfast was good but I would have like to have seen yogurt as part of the buffet. Restaurant onsite, Cracker Barrel next door, Asian buffet a couple doors down, and plenty of other restaurant choices nearby. Hotel has an upscale look/feel to it. Very clean. Loved the pillows. Each bed had 4 pillows (2 labeled as soft and 2 labeled as firm). It was wonderful to have a choice of pillows. Hollywood Casino is 5 miles away and downtown about 18 miles. August 6, 2014
Rated 3.0 out of 5.0 by Not Pleasant, Large Group We stopped here on the way back home after 2 weeks on the road and find out upon Check-in that a couple girls (8-13 years old I think) softball teams are staying there as well. During check-in the noise from only about a 1/4 of them was so loud that I could barely here the lady checking me in. During the first 2 hours of our stay, we found kids to constantly be going up and down in the elevators and someone had used the pool as their private bathroom. While in our room we could hear noise from all rooms around us, and even doors constantly opening and closing in the hallway. It was not until about 11:30pm that this finally all came to a stop after myself and some other guests complained to the front desk. What was interesting about this, is the parents of most of these kids were in several groups outside the hotel in the parking lot and at the entrances, talking and having drinks while the kids roamed the building. I would have thought that management would have said something to the parents or kids way before having the other guests complain. I won't let this one incident stop me from being a platinum IHG member, but this hotel needs to learn how to handle their guests and manage the property at IHG standards. August 5, 2014
Rated 5.0 out of 5.0 by Frequent traveler whoenjoyed his stay This location is very nice, the lobby area and restaurant was updated and very nice. I had the breakfast an it was excellent as well. My only issue is that the beds are not as comfortable as some of the competition. Overall good experience. August 3, 2014
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