Rated 4.2 out of 5 by 75
Rated 5.0 out of 5.0 by jws13 STAY HERE!
This hotel is great! the staff is friendly, the location is perfect, and the hotel itself is clean and comfortable
August 25, 2014
Rated 2.0 out of 5.0 by terrylee55 didn't get room reserved
My wife and I booked this stay because we took our daughter to college and this was a convenient stop on the drive home. However, I reserved a room with a single, king-size bed, and was given a room with 2 double beds. When I spoke to the front desk, I was told that the rooms were all sold out and that this room was what they had. Now, call me foolish, but doesn't a reservation mean that they hold the room until you get there? I would also think that if there was really nothing they could do about it, they could have offered a discount on our room, or at least a coupon for free drinks at the bar, anything to show they were concerned. Of course, I was told I could speak to the manager, who would be in at 9:00 AM (well after we had to be on the road). We have had mostly good experiences at Holiday Inn, but not this one. I do not recommend this place!
August 24, 2014
Rated 5.0 out of 5.0 by pharmgirl Best place to spend the night
If you have to leave home for the night for work, I would highly recommend this hotel. Everything about it was perfect from the moment I walked in. My room was ready right away, it was clean, the staff were wonderful, the food was great, everything was clean and I felt completely safe the whole time.
August 21, 2014
Rated 5.0 out of 5.0 by softballmom22 Great for Travel Softball
We recently stayed at this hotel with our travel softball team for the Ohio National Softball Tournament in Columbus. They were able to accommodate all four of our teams, allowing us all to stay together. Plenty of places to eat in the immediate area as well as shopping opportunities. Not far from downtown area as well.
The only thing I did not care for was the room set up when you walk into rooms. The closet door is right by room entrance as well as bathroom door opening up right across from the closet. Very tight fit and had to watch opening doors not to hit someone or the other doors. but other then that rooms were spacious and comfortable.
August 16, 2014
Rated 3.0 out of 5.0 by Rich042 Room for Improvement
1) It will take you one night to get used to how loud the air conditioning units are.
2) Skip breakfast, the main road has much better options.
3) Skip the pool, an outdoor pool would have been warmer.
This said, the staff works very hard to address your concerns there are just a few things out of their control.
August 10, 2014
Rated 5.0 out of 5.0 by Sherwood56 Great Stay
Beautiful and comfortable property.
Friendly staff and convenient location. We will stay here again next time we're in Columbus.
August 8, 2014
Rated 5.0 out of 5.0 by auntant Dependably comfortable hotel
I stay in this hotel several times a year, when I visit my sister and her family. It's dependably comfortable. The staff is friendly and helpful. The rooms are clean, and beds very comfortable. My only complaint would be that floors in elevators and just outside on floors 2 - 5 tend to be dirty, with stained carpets.
August 7, 2014
Rated 5.0 out of 5.0 by bon_voyage Great location.
Easy to get to location right off the highway. Complimentary breakfast was good but I would have like to have seen yogurt as part of the buffet. Restaurant onsite, Cracker Barrel next door, Asian buffet a couple doors down, and plenty of other restaurant choices nearby. Hotel has an upscale look/feel to it. Very clean. Loved the pillows. Each bed had 4 pillows (2 labeled as soft and 2 labeled as firm). It was wonderful to have a choice of pillows. Hollywood Casino is 5 miles away and downtown about 18 miles.
August 6, 2014