Rated 4.2 out of 5 by 58
Rated 5.0 out of 5.0 by yamma passing through
overall the hotel was great! Dont know if it was new but everything looked new had no oders. very comfortable beds and pillows. would stay again if in ares
July 17, 2014
Rated 5.0 out of 5.0 by 'Walk About' Fireworks and All
Fantastic Stay. We were traveling across states just prior to Fourth of July 14 week. Arriving 03Jul14 we were informed at the desk that we had been given a top floor room that was facing down town Columbus, OH and that there would be an annual 3rd of July fire works display that evening. After dining in the restaurant down stairs the young lady tending the bar not only made sure we were served in time but also was thoughtful enough to have us aware of getting back to our room for the fireworks. The entire staff was great.
July 9, 2014
Rated 4.0 out of 5.0 by JeffInd Quick Stop
We weren't there very long -- probably only about six hours. No meals. The room was comfortable, the A/C worked fine, and had a good shower. Overall, a good stay.
July 4, 2014
Rated 5.0 out of 5.0 by Kelly_4 Great Customer Service!
Upon arrival we were greeted by Ryan with a friendly smile. Ryan was able to recommend some good places to eat and was smiling and friendly every day we seen him during our stay there.We were there for the Special Olympic Games and he went out of his way to ask how our son did and wish him well. The room was clean and comfortable, breakfast bar was fresh and hot.
If I had to critique one thing, it would be that the air conditioner was pretty loud. Otherwise, it was a great stay. We were made to feel like our patronage was appreciated and if we are ever in the area we would definitely stay here again.
July 2, 2014
Rated 5.0 out of 5.0 by indiana soccer mom Great Staff and Stay
Thanks for a great stay at Columbus- Hilliard The front desk staff went above and beyond to direct me and my directions challenged sister to the hotel. I think she worked the overnight shift but was bright and chipper at the end of her shift as she was at the start of her shift. Also the staff (wish I could rememeber her name) was more than accommodating and informative about the hotel and surrounding area. We were there for a soccer tournament and I think most of the other families were happy with their stays as well.
June 28, 2014
Rated 5.0 out of 5.0 by my new home away from hom road warrior comfort
one of the best inns i have stayed in staff was all great and went that extra step to see that your needs were met. there will be no need to look for other places to stay, when i come back to columbus i have found one of the best.
the breakfast bar was great and well stocked .
June 25, 2014
Rated 4.0 out of 5.0 by Running2 Staying at Columbus, OH
All was good. Would stay again if I am in the area.
June 23, 2014
Rated 1.0 out of 5.0 by TravellingMatt Terrible!!!
I stay in hotels all over the world and where possible a IHG hotel, which I am normally more than happy with. I booked a standard room through the IHG site. Upon arriving after a very long drive in terrible storms at 12.30am I checked in to find I had been give the room equipped for a disabled persons. I found this quiet uncomfortable the room was very un-welcoming. I rang down to reception and asked to be moved but was told the this was the only room available. If I would have known this was the only room available I would not have booked it and if it was not so late I would have checked out and gone somewhere else.
After a terrible night sleep I had a shower the shower head was low and water leaked from the shower head so no good when you are 6ft tall as I am, there was hair on the back wall of the shower from I can only assume the previous occupant. The water that splashed from the shower collected in the middle of the floor so it was dangerous.
I would never stay here again one bad experience here is enough!!!!
June 23, 2014