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Rated 3.3 out of 5 by 135 reviewers.
Rated 4.0 out of 5.0 by overall a good experience Was dealt with expertly on arrival. As we were attending my brothers house for his birthday we did not use the amenities available. staff were excellent. The only let down was lack of heat in room and bath gel had not been replenished also shower head was loose and water lacked power December 17, 2014
Rated 5.0 out of 5.0 by Highly Recommended Brilliant service in all areas. Had our Christmas works party and all had a great time with food, music, decor, etc. Fabulous Christmas tree on entering the reception area. Highly recommended and will be using the hotel again! December 15, 2014
Rated 5.0 out of 5.0 by spa weekend I came on a spa weekend with three others and we had a great stay. All the staff where welcoming and very helpful. The treatments where excellent and so was the food. We would definatley come and stay again! Thank You! December 12, 2014
Rated 3.0 out of 5.0 by Looks good from the outside, but........ Reception staff were good, but the whole hotel was very tired, enamel worn off the bath, threadbare carpets, broken lift, dirty room service plates and alcohol bottles left all along corridor even at 2.30pm. Main issue was we ordered room service at 8 pm just chips, garlic bread hot chocolate and ice cream and I had to ring down at 9.05 to ask where it was. It arrived like warm about 5 mins later. Wasn't impressed with this at all. The bar was in the reception area so wasn't happy bringing my 12 year old down during the main drinking times due to the smell of alcohol and drunk people. December 12, 2014
Rated 1.0 out of 5.0 by wouldnt rush back hotel fine, staff okay, service in restaurant very poor December 10, 2014
Rated 5.0 out of 5.0 by Comfortable bed, good food and great service Staff were very helpful all around the hotel making this one of the best holiday inns I have stayed at. The food breakfast and evening meal was also very good as well without having to wait long for anything. Room was very good. Only slight issue - lift was out of action and so we had to use the stairs to the second floor each time - the carpet on the stairs was beginning to look quite tired. There was a good saturday entertainment at the hotel - Elvis Tribute act - which was very good as well. The pool facilities and gym was very presentable. December 10, 2014
Rated 3.0 out of 5.0 by Need a makeover I have stayed here before, about 4 years ago, and it was showing signs of age then, now its getting to the point on needing a full refurbishment. The room was your usual size, but looked large as there was a distinct lack of furniture. December 10, 2014
Rated 4.0 out of 5.0 by Friendly staff and an overall good experience. Good value for money and all in all a pleasent experience. There's a little wear and tear but the hotel is clean, the staff friendly and the facillities satisfactory. December 9, 2014
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