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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.8

based on 497 reviews
76%
Recommend This Property

Ratings Breakdown

497reviews

  • 5 Stars
    203
  • 4 Stars
    129
  • 3 Stars
    77
  • 2 Stars
    44
  • 1 Stars
    44

Very old rooms

By

October 19, 2017

club

The lobby is very well done but this unfortunately is very deceiving because when you get to the rooms upstairs, all the grandeur disappears! You are instead greeted by old rooms and carpets in terrible need of modernisation. On the other hand, the staff are very friendly and quite helpful.
They gym is great too especially the swimming pool and Jacuzzi

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Good hotel for a stop over

By

October 19, 2017

club

Good hotel when stopping over enroute. Was great for a stay over before visiting the Land Rover experience centre at Rockingham which is well recommended if your in the area.

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Relaxing stay, clean comfortable rooms. Friendly efficient staff

By

October 17, 2017

club

Great hotel. Staff were very efficient and friendly.. Rooms were clean Snd comfortable.. The food could have been better. The deal gives you £19.50p to spend on dinner this only gives you a 3 course meal if you choose the 3 cheapest courses.
At breakfast they totally ran out of orange juice and although black pudding was on the menu there was no black pudding available. and they were getting low on several things well before breakfast ended.
The restaurant staff also predicted your needs when ordefood and drink, sometimes getting it wrong

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Fantastic Weekend

By

October 17, 2017

club

Great hotel, mostly refurbed and had a great weekend here. Pool and sauna were great and clean. Will be staying again for sure.

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Friendly service by professional staff that go that extra mile to help

By

October 13, 2017

club

A really satisfying 2 night stay without any complications encountered. The staff are first class and highly professional and ensure your stay is enjoyable and trouble-free. The hotel offers good amenities and I would Highly recommend this hotel and will gladly return when I have business in that area again.

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Bad experience

By

October 11, 2017

club

The hotel is badly located on a junction with very heavy traffic. If your room is at the front of the hotel th noise from the traffic will keep you awake at night. Otherwise, the hotel is perfectly adequate, with very helpful and friendly staff and reasonable food.

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Wedding stay

By

October 11, 2017

Overnight stay as a wedding guest. The staff are so friendly and helpful at this HI. Though I would have probably passed out on sandpaper anyway, the bed was very comfortable, and very little noise to say it was a busy weekend. Would happily recommend for individuals, groups, business or pleasure.

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Overall relaxation

By

October 11, 2017

club

Birthday treat for my wife the staff made the day special

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Good service, friendly hotel, breakfast buffet was really good,

By

October 06, 2017

club

Nice place a bit expensive , breakfast was really good, room was nice too

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25 Wedding Anniversary

By

October 04, 2017

Loved it, the stay at this hotel was like from home to home. The parking was not a worry. Food was excellent and the facilities were very smart.
Staff were very helpful and were able to deal with any concerns very professionally.

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improving but...

By

October 03, 2017

I have been coming to this hotel for 5 years and its improving from the "Hoiliday grim" it used to be.
The public areas have had a major face lift and are pleasant. It has a good gym and fitness centre. It feels there has also been a major investment in staff training as the staff are now very good and attentive.
The rooms however for the most part are stuck in a time warp. When you go behind the facard of a modern and bright reception, bar and restaurant area the rooms are really, really dated
However its moving in the right direction, rooms are clean and livable but it will be great if the rooms were upgraded to the standard of the public areas

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Wedding stay

By

October 02, 2017

The food was to perfection and has a good variety of food.
The cleanness of the room was clean but the Rooms needed updating and made more modern. The decor looked old and worn. The corridors was very hot too!
The wedding event was was lovely and had amazing staff that helped us every step of the way!!
The value of the rooms could've been reduced but was ok

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