Rated 4.0 out of 5 by 411
Rated 2.0 out of 5.0 by cheermom75 Unreliable reservation, average room
I was disappointed in this hotel to say the least. After receiving a confirmation email on the 18th, I arrived to find out that they had cancelled my reservation. They did not know why this happened. They fortunately did have a room available, but I was very upset anyway. After all, what if they had been full? The elevators did not work for most of the weekend. DO NOT pay for the breakfast buffet. It is a waste of money. There is a Waffle House across the street. I suggest going there. It consisted of the same food that you normally get free at other hotels, but did not taste good. There is not refrigerator in the rooms. We had to keep replacing ice in our cooler all weekend. The maid did not replace the dirty towels. She just took them and left us none for the next morning. The curtains would not close all the way, so we had light shining into our room from the street lamps outside. It made it very hard to sleep. I was very disappointed in this hotel. It was the first time that a Holiday Inn disappointed me.
November 25, 2015
Rated 4.0 out of 5.0 by PumpkinPie63 Convenient location and good service
Hotel was conveniently located near many attractions and restaurants. Breakfast was great.
November 24, 2015
Rated 4.0 out of 5.0 by BUCKEYE82 GREAT VALUE
STAYED FOR THE WEEKEND TO ATTEND A WEDDING IN THE AREA. VERY HAPPY WITH THE OVERALL EXPERIENCE AT THE HOTEL
November 17, 2015
Rated 5.0 out of 5.0 by ZannV Remodel
Remodeled room was awesome! Will stay here each time I'm in northern KY/Cincinnati area.
November 16, 2015
Rated 2.0 out of 5.0 by buckeyeboy1977 Poor Check-in experience
There should be enough staff on hand to get the rooms in time for new guests arriving. There is no excuse for making people wait 2 hours for a room.
November 15, 2015
Rated 5.0 out of 5.0 by MamaG59 comfy bed and room service
My daughter is a patient at Cincinnati Children s Hospital so we stay at this hotel when we have to come to Cincinnati from KY. It is always clean and the staff is great. We also get a discount because my daughter is a patient at the hospital. It is always nice to know we have a clean and close place to stay if we have bad weather or appointments on 2 days. This stay we needed a tampon and the desk clerk went out of her way to accommodate us.I really appreciated the fact that I didn't have to go out late at night alone. We will definitely stay here again. Thanks!
November 15, 2015
Rated 4.0 out of 5.0 by Nick1015 静かな環境
November 13, 2015
Rated 3.0 out of 5.0 by Busymom624 Great price - but dirty and needs some attention
We were in town to go the the Children's Hospital the next day so we just wanted a room to crash and the price was right. Initially the room seemed fine, few things off but no biggie. However the next morning I noticed hair in the bathroom (not mine) as well as blood on the comforter. We did notice the large cigarette burn in the couch, but couldn't smell anything so that didn't bother us. Also - the heating / cooling unit was a pain it was like constant heat or constant cool....couldn't maintain a temperature.
Overall the staff were great very nice, but I've stayed at many Holiday Inns over the years - this wasn't the best.
Used the internet for browsing the web and it would disconnect me about every 10 minutes - I finally just turned off the wifi and used my own data plan - it was a pain.
November 12, 2015