Rated 4.0 out of 5 by 306
Rated 4.0 out of 5.0 by Daisy66 Good hotel for Covington area
This was a good hotel for a 1 night business trip. Breakfast was good. Check in very quick. Beds were comfortable. The humidity in the room seemed very high and the carpet felt damp to walk on.
May 21, 2015
Rated 4.0 out of 5.0 by ALD9 Great location and staff
Stayed 2 nights at this property. Found the front staff was great, Cassie was especially nice to recommend some places to eat in the area. She was very nice to talk with and portrayed excellent customer service.
The property is dated however, I found the lobby and bar/eating area to be nice and the room to be standard. There was some cleaning issues in the bathroom, some hair on the tub and the toilet had some residue from previous ocupants. Since I arived late at night I just wanted to get to sleep. I tested the cleaning staff and didn't report the issue. The next day the toilet and tub were clean. Probably want to check who cleaned 227 prior to my arrival on 5/13. I won't post the pictures but, the manager can look me up if they are needed. The bed was average being a bit hard and the pillows had covers stating firm and sodt howvwer, they were all soft but, I saw that in other reviews and made it work.
Overall the staff made up for the issues and I'm sure if I reported the issues I would have been moved or had service immediately.
May 21, 2015
Rated 4.0 out of 5.0 by Family with four kids Swimming Pool
We had one damper on our holiday at this hotel and that was we were told that the swimming pool would be open for the dates that we would be staying and the pool was closed both days of our stay. This was a big disappointment as we were travelling with 4 children and the weather was extremely warm. It was hard to walk by the cool and inviting pool and not be able to use it.
May 20, 2015
Rated 3.0 out of 5.0 by Disappointed guest57 Not a Great experience
The front desk staff was not very helpful. The furniture and linens in the room were dirty and dingy.
May 17, 2015
Rated 4.0 out of 5.0 by scooterdutz Clean, comfortable rooms with great service
Enjoyed our stay in Cincinnati. Hotel was near attractions. Staff was friendly and housekeeping did an excellent job with cleaning our room and keeping towels refreshed. Outdoor pool area was great.
May 17, 2015
Rated 4.0 out of 5.0 by kodabear Comfortable bed and great service
Will be staying at other Holiday Inns in the near future.
May 15, 2015
Rated 5.0 out of 5.0 by R.E.M. Great Service
Attended this hotel for a wedding in the area. Found the staff was superb and my stay very pleasant.
May 12, 2015
Rated 5.0 out of 5.0 by marley32 Great HI Experience
We stayed at this hotel because my husband and I were attending the Reds game. The distance from the hotel to the field was short and the price was better then staying in Cincinnati. A short walk from this hotel is the cutest cobblestone town. They also have a shuttle that stops right in front of the hotel and goes to manning places.
May 10, 2015