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Rated 4.1 out of 5 by 219 reviewers.
Rated 5.0 out of 5.0 by Highly recommended Excellent alternative in a good location, with friendly and helpful staff. The rooom was what you expect from this chain, clean and without smells, everything smelled fresh and clean. Excellent and comfortable king bed. Excellent parking. Has a nice swimming pool and fitness center. A great value for money alternative. The only things i missed were the traditional room safe and the small room refrigerator. October 18, 2014
Rated 2.0 out of 5.0 Very Disappointed I am a platinum member and chose the IHG company because I travel for a living. I was very disappointed with the menu at the restaurant. Business travelers make dinner their main meal for thr day. There needs to be more of a selection. Also, I had a horrible experience with your housekeeping. I came back to my room and the bed was not neatly made (I am talking the pillows thrown on the bed and the sheets not tucked in) and my towels amd garbage were not taken out. I spoke to the manager a d he said that he would resolve it. It didn't seem much better the next day. Housekeeping staff need to realize that some people chose to live out of a suitcase and that the hotel room is homr for a week. People need to take pride in their work! I will not stay here again. October 16, 2014
Rated 5.0 out of 5.0 by Staff extremlely accomdating!! I was there for a wedding that was taking place just up the street. A conference room was reserved for all of the wedding preparations. We were in this room for 5 hours. The staff provided pitchers of ice water and kept them refilled. When we asked for coffee, they brought us a large container along with many creams and sugars. We asked for a plastic bag and ice for a bridesmaid who had sprained her ankle, and they went above and beyond bringing two large bags of ice, towels and plastic wrap to wrap the ice around the ankle. The staff was very accommodating and met our requests and needs with kindness and a smile. I was extremely impressed with their willingness to help make our stay comfortable. The service we received was much better than I would expect at any hotel. It made our stay so much more comfortable and easy!! October 16, 2014
Rated 5.0 out of 5.0 by Great Service The staff was extremely helpful and respectful. The rooms were very roomie and clean. The beds were also very comfortable the only thing I would complain about was there was a stain on the sheets. Other than that every thing else was very comfortable and pleasing. October 15, 2014
Rated 5.0 out of 5.0 by Excellent Hotel The staff at this hotel went above and beyond to meet my needs. The hotel restaurant and bar was very convenient and served good food. The fitness center was excellent. The room was very nice and I was able to get a good nights rest. The hotel is a few miles from Cincinnati, but the trolly makes it an easy right to and from downtown Cincinnati. I would definitely recommend this property. October 14, 2014
Rated 5.0 out of 5.0 by Good room The room was clean and the bed was comfortable. Typical bathroom. Nothing memorable about it, but that's what a good hotel should be like. October 13, 2014
Rated 3.0 out of 5.0 by First time in Ohio My husband and I were here for a conference. We couldn't complain we were only in our room a short time. It was an average room. It was very comfortable for the time we were here. We have stayed in 5 star hotel for the price we paid here. It could have been better or cheaper. Overall stay was good. No problems. October 11, 2014
Rated 5.0 out of 5.0 by Lets Go Bucs Stayed while attending a baseball game. Stay was wonderful and staff were very helpful and friendly. This hotel was close to what you needed and easy trolly service into Cincinnati to the game. October 9, 2014
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