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Rated 4.0 out of 5 by 432 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and great service. Nice place to stay. Will stay here again. Was able to have easy access to s show we were attending across the river. The unexpected river view was a very nice surprise too! February 10, 2016
Rated 3.0 out of 5.0 by Disappointed given the previous reviews Given the previous reviews I thought this hotel would have been better. I accept that some hotels are newer than others, however this hotel was dirty. When I arrived the check in staff were welcoming and friendly, however when I got into the elevator the floor was covered in what looked like crumbs of food. The room itself was also dirty and in need of a vacuum. The towels were old and yellow and the vents in the bathroom were covered in dust. Further the shower curtain did not reach the top of the bath and water dripped all over the floor. The shower curtain rod was poorly attached at an angle that meant the curtain kept opening, spilling more water on the floor. I paid extra for the breakfast package as we had an early start but when we arrived downstairs at 6.50 am, it was still being set up. I was able to grab a few items to eat on our way out the door. February 9, 2016
Rated 5.0 out of 5.0 by solid stay Good hotel and is being renovated so it will soon reflect in appearance the excellent service it provides. February 7, 2016
Rated 5.0 out of 5.0 by Most friendly employees! Thank you for making our stay enjoyable! You have the most pleasant employees - from the front desk to the restaurant manager to your cleaning staff - The restaurant employee accommodated our last minute request for a super early breakfast before they officially opened! We appreciated the great service from all your employees that night! February 2, 2016
Rated 4.0 out of 5.0 by Always confident when I book a Holiday Inn Express We stayed at 3 Holiday Inns on this trip to Florida. I am always confident about the cleanliness, quality of the room, how close to the highway they are and the friendliness of the staff. I have stayed in Cincinnati, Lexington, Perrysburg, Ocala, and Powel TN. They were all perfect. January 25, 2016
Rated 2.0 out of 5.0 by Out of Date, Dirty I thought booking a room with Holiday Inn is a guaranteed cleanliness property. But not in this particular one. The exterior badly needs an update, I could not careless, but when I walked to our room and found chips on the floor that's really irritating me. The front desk person was nice and prompt, but other than that, it's a disappointment. January 22, 2016
Rated 3.0 out of 5.0 by Disappointing Front desk staff very friendly, efficient and helpful. Breakfast attendant very rude. Room and common areas could have been cleaner. Hotel undergoing partial renovation. January 19, 2016
Rated 4.0 out of 5.0 by LOVE the pillows overall great experience, pillows and bed are very comfortable and I could sleep all day, front desk staff are great always a smile and efficient check in .... there was a Management appreciation for all guest in the bar/lounge, pasta dish wasn't very hot but had very good taste, spiced evenly so all wasn't overly "hot" to the pallet, and thanks for not making it wings like most hotels. Bartender could use some "happy" before her shift but she really only complained about her day to a couple opposite end of the bar .... thx January 18, 2016
  • 2016-02-12 T12:18:54.856-06:00
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