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Rated 4.5 out of 5 by 107 reviewers.
Rated 5.0 out of 5.0 by Excellent Customer Service The hotel is nice, clean, updated, and comfortable, but the real reason to stay here is the staff-WOW! Great customer service from the front desk to the restaurant to housekeeping. This is the way customer service should be done! September 13, 2014
Rated 4.0 out of 5.0 by Good Experience Good experience, great staff and convenient to services and area amenitites September 13, 2014
Rated 5.0 out of 5.0 by Great place to feel at home I can pcik and chose where I stay, so when I come to Grand Rapids, Holiday Inn Airport is for me. Bottom line, the people are friendly and the make you feel welcome and important. Enjoyed my time there and I shall be back. September 8, 2014
Rated 4.0 out of 5.0 by Good/Clean Hotel Clean, quite, comfortable with good location - would highly recommend September 4, 2014
Rated 5.0 out of 5.0 by Fine hotel, just the right distance from the airport Great front desk staff. Enjoyed the cookie on arrival September 2, 2014
Rated 4.0 out of 5.0 by Friendly Staff, comfortable beds Very friendly staff, always making an effort to smile and say hi. September 1, 2014
Rated 5.0 out of 5.0 by Grand Rapids Stay Overall a nice hotel. Friendly, clean and close by to anything you could want. I liked the fact that it is tucked away from the main road. Makes leaving my vehicle alone in a bigger city a little more comfortable. Although I stay at a lot of the properties throughout the us I really enjoyed this location. August 26, 2014
Rated 5.0 out of 5.0 by meeting Stayed here many times, Good clean hotel, friendly staff. August 25, 2014
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