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Rated 4.4 out of 5 by 122 reviewers.
Rated 2.0 out of 5.0 by Disturbing sleep Was awakened at 2:30 am by people outside smoking and talking.. Water pressure was almost non-existent.. Looked like there was a crack running along the floor under carpet creating an uneven spot which resulted in stubbed toe... Will only stay at this particular hotel as a last resort... Most definitely my worse experience in a Holiday Inn Express.... October 16, 2014
Rated 5.0 out of 5.0 by Nice place I stay here whenever I'm in Grand Rapids. Staff has always been great. October 14, 2014
Rated 4.0 out of 5.0 by Grand Rapids stay Very Good with the staff being most enjoyable. The food was also excellent. Had noise problems from outside air handling equipment 2nd floor. October 13, 2014
Rated 5.0 out of 5.0 by Clean and comfortable The room was very clean and the bed was very comfortable. We had the breakfast in the morning which was delicious. All the employees were very nice. Although it was close to the airport you didn't hear any airport noise. I would definitely stay here again. October 9, 2014
Rated 5.0 out of 5.0 by great value and accom. highly recommend would stay at this hotel again an again October 9, 2014
Rated 5.0 out of 5.0 by Great Stay!! I have no complaints about my stay. The room was very clean and spacious, and the refrigerator was an added bonus. It was nice to have an arm chair to sit and relax in as well rather than just having a bed. Speaking of the bed...it is by far one of the most comfortable hotel beds I've slept in. The staff was very friendly, and the shuttle ride to and from the airport was super easy. The shuttle does not start running until 8 am, but they covered the cost of a cab for me as I needed to be to the airport earlier then that. If I every need to stay in Grand Rapids again prior to a flight this hotel will be at the top of my list. October 7, 2014
Rated 5.0 out of 5.0 by Hidden Gem I have nevered stayed at this Holiday Inn in GR,however was pleasantly surprised at the closeness to everything however no road traffic noise. Staff friendliness is a 10 at this hotel. The rooms are well equipement with frig and microwave and nice walk in shower. Towels were fresh and fluffy. When I experienced a problem of someone smoking and my room smelling like smoke, staff was in the hallway immediately and addressed the problem. They offered to move my room and were very pleasant. I would definitely return. October 7, 2014
Rated 5.0 out of 5.0 by Excelente hotel, un poco caro creo. El hotel aunque da el servicio de uno de 5 estrellas, realmente no debería estar tan alto su precio. Aun así creo que lo vale, ya que todo aquí estaba como uno quiere. El único negrito en el arroz seria que el único día que pedí cena a la habitación les tomo hora y media traerlo, sin embargo no me cobraron la cena lo cual compensa perfectamente su error :) y ademas estaba muy bueno. Mi vecino de habitación tenia algunos problemas para dormir y hacia mucho ruido, pero también no creo que sea culpa del hotel. En general le doy un 9 de 10 a este hotel, que tiene empleados muy muy amables. October 7, 2014
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