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Rated 4.4 out of 5 by 109 reviewers.
Rated 3.0 out of 5.0 by Could be better.. You know your status, and leave the status I assume. Facility could give greater value when you review what you need to improve. You have a good team but in shortage... September 19, 2014
Rated 4.0 out of 5.0 by Great handicap accommodations Exquisite grounds and hotel decor. Appreciated available coffee and water in lobby, especially at check in. Staff was cordial and very helpful. Assisted in Finding directions to interstate for return home.Met other family members staying at the hotel without any problem. The handicap accommodations were the very best. September 19, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service The hotel is nice, clean, updated, and comfortable, but the real reason to stay here is the staff-WOW! Great customer service from the front desk to the restaurant to housekeeping. This is the way customer service should be done! September 13, 2014
Rated 4.0 out of 5.0 by Good Experience Good experience, great staff and convenient to services and area amenitites September 13, 2014
Rated 5.0 out of 5.0 by Great place to feel at home I can pcik and chose where I stay, so when I come to Grand Rapids, Holiday Inn Airport is for me. Bottom line, the people are friendly and the make you feel welcome and important. Enjoyed my time there and I shall be back. September 8, 2014
Rated 4.0 out of 5.0 by Good/Clean Hotel Clean, quite, comfortable with good location - would highly recommend September 4, 2014
Rated 5.0 out of 5.0 by Fine hotel, just the right distance from the airport Great front desk staff. Enjoyed the cookie on arrival September 2, 2014
Rated 4.0 out of 5.0 by Friendly Staff, comfortable beds Very friendly staff, always making an effort to smile and say hi. September 1, 2014
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