Rated 4.4 out of 5 by 141
Rated 5.0 out of 5.0 by hhols14 Comfortable room, friendly staff.
We had a very pleasant experience here, staying 1 night before heading to the airport.
The only downside was that the bathroom did not have a tub as we had hoped. Otherwise everything was great.
December 10, 2014
Rated 5.0 out of 5.0 by Bresmiram Extremely clean room and facility
I mentioned before that this was the cleanest hotel we have stayed in for years. It felt brand new, though I believe it is approx 5 years old. No hairs at all in the bathroom upon arrival, and that is hard to come across. The lobby was beautifully decorated and very warm and welcoming. I swam in the pool and it was clean and comfortable. Only drawback is that the bathroom is outside the pool area and upon leaving the area, the door shut before I realized that I did not have my room key with me, I was still in my suit. I did have to go to the front desk and they graciously came to my rescue. Overall, a wonderful stay.
December 3, 2014
Rated 5.0 out of 5.0 by MaruishiEmperor Good Holiday Inn for a business stay
While you can tell it's an older design of Holiday Inn, the staff is attentive and will take care of you. I sat in the bar at night (I was there for one evening) and got some work done on my laptop. The server was attentive while I worked but not to the point of being too attentive. Made sure my glass of wine was taken care of. The beds are comfortable although I wish HI had better pillows that your head can sink into.
November 28, 2014
Rated 2.0 out of 5.0 by Sillyhead4d Disappointed
This hotel appeared to be clean. However, we found a roach in the bathroom shower.
November 25, 2014
Rated 4.0 out of 5.0 by Of the Grove Overall, quality stay.
The hotel was very nice. There was a youth hockey tournament in town when we visited so the hotel was packed with little children and their families. All were quite noisy throughout the day and well into the night. The kids and adults rose early so there was quite a bit of noise in the hallway when they got up. There were so many people in the swimming pool in the evening that it was "standing room only". I'm sure conditions are better at other times. We would like to see a continental breakfast option or vouchers given the cost of the stay.
November 21, 2014
Rated 5.0 out of 5.0 by Energy Dave Room, bed, cleanliness all great. Very comfortable.
I'll stay there everytime I'm in Kentwood area. This is one of the nicest Holiday Inn Selects I've stayed in.
November 18, 2014
Rated 2.0 out of 5.0 by Disappointment x 3 Disappointment
I had high expectations when booking at a Holiday Inn.
I was greatly disappointed. This room was totally
unacceptable with carpet stains, poor heating and no way too know that there was no bath tub.
November 17, 2014
Rated 5.0 out of 5.0 by smithn great bed, nice room, friendly staff
No complaints. Repeat: Hotel was clean, safe and comfortable. The pool looked very nice, but I did not use it. The bar offered good food and beverages and the staff was pleasant to talk to.
November 17, 2014