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Rated 4.4 out of 5 by 160 reviewers.
Rated 4.0 out of 5.0 by Great location and great sleep, however... In general – great location, including access to interstates, shopping, restaurants and businesses, however two details surprised me. First – size and floor plan of wash room (Room # 220) – it has a shower only and in general is very inconvenient to use; Second – I am puzzled by how restaurant in hotel works, especially when it comes to breakfast. Room doesn’t have any single TV, so there is no way to see latest news or at least weather forecast. Breakfast itself is not free as at most Holiday Inns. You have same buffet-style breakfast (with very limited selection – no apples, bananas or any other fruits) with flat rate you have to pay, doesn’t matter if you had only coffee with muffin or if you stuffed yourself with sausages and bacon… February 24, 2015
Rated 4.0 out of 5.0 by Nice rooms but poor restaurant experience The food at the restaurant was below average and we had poor service because there was only one waiter taking care of all the tables and the bar. The rooms were clean and comfortable. We would stay at this hotel again but not eat at the restaurant again. February 19, 2015
Rated 5.0 out of 5.0 by Very nice hotel! We really enjoyed our stay at this hotel. It was very nice and the decor was classy. :) We had no problems at all. We enjoyed the noon check out and the rapid check out we received under our door. We will stay here again when visiting this area. February 18, 2015
Rated 5.0 out of 5.0 by A property that cares I have been staying at this Airport Holiday Inn since it opened as a Holiday Inn Select property. In fact it looks so well maintained it appears as if it DID just open. The front desk is always welcoming and the guest rooms are very clean and inviting. With all of the choices in this area of Grand Rapids this property tops my list. February 18, 2015
Rated 5.0 out of 5.0 by Best hotel experience in years! We've stayed in plenty of 5 star hotels in the past 5-6 years, but there is none that compares to this Holiday Inn. They went above and beyond in every aspect, culminating with Nimba helping us jump start our car at 1:00am with a wind chill well below zero. Can't recommend them highly enough! February 16, 2015
Rated 4.0 out of 5.0 by A quality hotel for this business traveler As a business traveler this hotel has everything I needed. Comfy beds for a great night sleep. The staff was extremely friendly and helpful, and the rooms and common areas were clean and welcoming. The internet service was very reliable although a little slow. The only other wish would be if a continental breakfast was included. Other than that my stay was wonderful. A great value. I will stay here again next time I'm in the area February 16, 2015
Rated 5.0 out of 5.0 by Clean Hotel with Professional Staff Great place to stay; close to all kinds of food options and shopping. February 12, 2015
Rated 5.0 out of 5.0 by One of my favorite IHG properties. For the most part it is quiet and comfortable. Aside from having a car with poor traction and poor snow removal of the parking lot, a great place to stay. The food is wonderful and priced reasonably. A small but nice variety of meals being offered. February 6, 2015
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