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Rated 4.4 out of 5 by 150 reviewers.
Rated 4.0 out of 5.0 Good but not quiet enough Really enjoyed using the pool and whirlpool. The host at the restaurant was great, they got us breakfast to go really quickly and were extremely courteous. Lobby is inviting and the desk staff are professional January 31, 2015
Rated 4.0 out of 5.0 by Nice Place Very nice place to stay. Easy access to many venues. January 30, 2015
Rated 4.0 out of 5.0 by Clean rooms and hotel, excellent service Desk and wait staff extremely friendly. Food was excellent and room was very clean and orderly. Larger Television would be appreciated (only 27 inch). January 23, 2015
Rated 5.0 out of 5.0 by Great location This was close to my meeting. The room was good. The bed was comfortable. There were strange grooves or holes under the carpet in the room and the hallway. Overall great place to stay. I was not recognized as a member at first on arrival or checkout. That was frustrating. January 18, 2015
Rated 5.0 out of 5.0 by Better than Expected I've stayed at may Holiday Inn's over the years but this was perhaps the best ever. We stayed there with my son's hockey team. I was impressed that not only were refrigerators included in the room, they were good quality. The bathrooms were clean and showers and toilets worked great. Breakfast was very good and staff was attentive and nice. We will stay there again. January 15, 2015
Rated 4.0 out of 5.0 by Very quiet Stay This hotel is in town where we live and we just needed a night away. Staff was friendly, and the hotel was very quiet. We would stay again if we needed to escape again! January 8, 2015
Rated 5.0 out of 5.0 by Overnight in Grand Rapids Came to Grand Rapids to help my son find an apartment as he just graduated college and was hired by a company there. Chose this hotel because I had points to use, and it offered a good deal. We were pleasantly surprised at how nice the hotel was from the minute we drove in the drive. Lobby spacious, clean and attractive, staff are great. Rooms clean and adequately appointed. Ate breakfast in the restaurant, which was neat and clean, and the server was nice and efficient. The food was average, it seems like the same food you get at HIExpress for free with your stay, (no fault of the staff's, but I often wonder why Holiday Inn doesn't go to the same breakfast model as HIExpress, that being complimentary with stay). I would recommend this hotel as well as stay here again. January 2, 2015
Rated 3.0 out of 5.0 by cold room Stayed in room 300, unusual for them to book me at that end. Although I turned the thermostat up to 74, the room remained cold, reminded me of winter camping December 22, 2014
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