Rated 4.7 out of 5 by 202
Rated 5.0 out of 5.0 Wonderful end to My trip
The room was very nice, the beds comfortable, nice view, friendly and helpful staff. Loved the pool and hot tub area. Was a very nice end to my two week vacation in Ecuador.
When I checked out I didn't realize I had forgot a shirt, neck pillow and the Panama Hat I had purchased in Cuenca in the room. While I was standing in line waiting at the airport to check my bags I had a tap on the shoulder. The Van driver was there with my forgotten items. This is customer service at it best.
My only regret is that I didn't think to get the van drivers name or to tip him for returning my items.
I can not say enough about my stay or how much I appreciate their service from the woman that checked us in, the gentleman that brought our suitcases to the room, the room service staff or the wonderful van driver.
I will definitely stay there again on my next trip.
August 30, 2015
Rated 3.0 out of 5.0 by birdlover12345 Food and amenities
Poor selection of food choices. Also, the restaurant should provide more food choices of the place of visit.
Not much selection of amenities: small size pool and exercise room. More amenities needed.
August 28, 2015
Rated 5.0 out of 5.0 by Royce2 Very new, large room and comfortable
I think this hotel is about as good as it gets for an airport hotel. I was very impressed, and would recommend it without hesitation. I would definitely stay here again.
August 23, 2015