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Rated 4.3 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by The cheapest option for IHG fans in Helsinki If you don't pretend to stay in the heart of the city, Holiday Inn West Ruoholahti is definitely your best choice. It takes just a few minutes to come to Metro station. You you spend about 6-10 minutes in half-empty train to get to Kamppi or to Helsinki Univercity which means real Center of the city. Hotel offers its own underground parking (23 euro/24 hrs) and as far as I understood free in/out option is guaranteed. However be aware that this parking is small and your space is not kept for your car when you leave it. First come - first served. Therefore I left my car for three days down there and used Metro and taxis. Being the Spire Elite Ambassador I was welcomed pretty warm. All registration papers were ready and it took just a couple of minutes to be accommodated. I had been not given a free room-upgrade due to full hotel occupancy but my room 831 was clean, comfortable and facing the Bay. Fruit basket, free use of mini bar (non-alcoholic beverages only) and free Pay-TV were offered in recognition of my Spire Elite status. Breakfast was very good. Always! A little bit crowdy but with large choise of tasty food and drinks. Front Desk girls were always very polite and helpful in any issue we needed. Transportation advices, taxi orders, restaurants recommendations - everything was quick, efficient and really worthwhile. August 21, 2015
Rated 5.0 out of 5.0 by Comfortable hotel for my purposes Good, clean hotel, but bathroom should be freshened up, especially the skirting boards that were badly worn by water (mopping, shower). No lunch on Sunday and room service has an extra 10 Euro surcharge. Very steep. Breakfast should start before 8 as many of us are on conferences in town and need to be up early. Big tourist groups all pile in at 8, so no way to enjoy a relaxing breakfast on Sunday morning before going to conference. August 18, 2015
Rated 3.0 out of 5.0 by Good room, but other services were not that good The 9th floor room was clean, nice and comfortable. The worst problem were long queues to lifts. It took more than 5 minutes to get down from 9th floor on the morning. Another a bit annoying thing was the chaotic atmosphere at breakfast which might be due to several groups that created 30 minutes rush hour in the breakfast room. The price level in the lobby bar was much higher than in any other hotel in Helsinki I have been staying. August 12, 2015
Rated 4.0 out of 5.0 by Close to harbour Good location near the harbour. There was no A/C in the room. Staff was great and helpful August 11, 2015
Rated 4.0 out of 5.0 by Decent place to stay in Helsinki Decent hotel to stay in while in Helsinki -- basic, and not the newest looking property, but comfortable. Located in the central business district, so the area is very quiet at weekends. Don't let the Helsinki West name fool you -- the location is actually quite convenient. Less than 5 minutes walk to the Metro station. And I managed to walk from the central railway station to the hotel in under 30 minutes. August 6, 2015
Rated 5.0 out of 5.0 by Wonderful Staying I highly reccomend this Hoilday Inn hotel. I had a wonderful experience during my staying. August 5, 2015
Rated 2.0 out of 5.0 by Отель изменился. Не в лучшую сторону Раньше я писал об этом отеле только положительные отзывы. В этот раз отель немного разочаровал, начиная от регистрации заселения. Чистота номеров в этот раз оставляла желать лучшего. На ресепшене хочется видеть хотя бы намек улыбки. Но в этот раз при выписке даже не поздоровались. Придираюсь, наверное, но это говорит, что уровень падает. August 5, 2015
Rated 5.0 out of 5.0 by Tourist overload This is a great hotel, which is probably why at times it's completely overwhelmed by tourists from South Korea. I've stayed there several times and have come across this issue each time. The hotel does not have the capacity to handle these groups either at breakfast or in the general areas. In addition, on Sundays breakfast doesn't start before 8:30 so everyone shows up at once. For a business weekend it just doesn't make sense to have breakfast in the dining room. Also, it doesn't make sense to have to wait 20 minutes before being able to squeeze into the elevator while holding your bag over your head. Especially when using the stairs isn't possible due to a physical limitation. Other than that, though I would highly recommend the hotel. Just don't hope you'll get any breakfast :-) July 30, 2015
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