Rated 4.6 out of 5 by 58
Rated 2.0 out of 5.0 by Charlie09 Dirty sheets
This is the first time I've ever written a review about any hotel I've ever stayed in and I'm a business traveler so I'm at a lot of hotels. Everything was great at the Holiday Inn Hoover except when I went to go to bed my sheets did not look clean, there was a stain on the bottom sheet. I called the front desk and was told that housekeeping had gone home but I could come down and get sheets and change them myself. The woman at the desk said she could not leave the desk but there were two women at the desk when I went down. At first I was only given a bottom sheet and I told her I also wanted a top sheet. She had to look for the top sheet but finally found one and gave it to me. As a Platinum Priority Club member I was surprised that I was asked to change my own sheets.
December 8, 2013
Rated 5.0 out of 5.0 by aenidyd Very nice hotel
Staff very courteous and friendly, room was excellent and clean. I stayed at this hotel because it was significantly less expensive than the hotel at which the conference was being held. The drive to the conference hotel was very short, so location was just right. The best part of the hotel was the lovely view of the river in back of the hotel. Nice surprise!
December 3, 2013
Rated 5.0 out of 5.0 by Angie8 This is an Outstanding Hotel
This is an outstanding Hotel... I have made it my personal hang-out place even when I am not on travel or business. The staff here is second to none, from food services to guest services. Condelay, Gerold, Mindie and the front desk manager just to name a few they all go beyond and above to make your stay one to remember.Did I not say that house keeping make you feel and rest like you are right at home. Last but not least the general manager alone with his leadership team set the bar on hospitality at it finest. Overall I love staying at this location.
November 19, 2013