Rated 4.0 out of 5.0 by jwojomom buffet breakfast
Very poor. Small variety of food and even those were empty for long periods. I'd go to a nearby restaurant next time. I've been to a Holiday In Express in another city with a FREE continental breakfast that is better.
May 4, 2013
Rated 4.0 out of 5.0 by srb1 Restaurant
Restaurant service is too slow mainly during breakfast. If I order room service they did not honor coupon. When I went down it takes for ever. other than this issue everything else is fine.
April 16, 2013
Rated 5.0 out of 5.0 by Lowana Location and service
The location of this HI is wonderful for us. The staff is helpful and the room was comfortable. The Restaurant was small and under staffed but the waitress did a wonderful job with a positive attitude.
April 14, 2013
Rated 5.0 out of 5.0 by Wezzy Nice place
I liked everything - I do wish there was a hot tub instead of a kids pool. work out area is very small!
April 6, 2013
Rated 3.0 out of 5.0 by GarageSippin Holiday Inn - Jackson
The property is very well kept and we stay there a lot. The room was comfortable and clean. For this type of hotel, there should be at least a continental breakfast included and coffee available past 9:30 AM when the restaurant closes. As an IHG rewards member, I would have expected that at least to be mentioned at check in and something additional offered. This is the case at other Holiday Inns. Bottom line: Nice place, very few perks.
April 5, 2013
Rated 1.0 out of 5.0 by lagd15 Birthday Weekend with Nieces and Nephews
A friend and I took her 3 nieces and 2 nephews to the hotel to celebrate their birthday. We had done a lot of looking online before booking and we were miss led about the kids suites at holiday inn. What we found online were fun spacious rooms that would be great for staying in with many rooms. When we got in to the room there was no fun decorations that the kids would like, they did not have a game system like it said there would be online, there was no dvd player even though I had called up there and was told there was one. For being a kids suite that should have been more special than a normal hotel room it did not seem special and worth the price we paid. The only real difference I saw from a regular hotel room is that instead of having two beds and one tv, it had one king bed, bunk beds for the kids, and another tv. The kids area was separated by a partial wall so it did not really work to have two different things going on the tvs because everything could be heard in the whole room. We were also wanting to take the kids swimming and two of the kids are under two years old so we were excited that there was a kiddy pool that we would be able to easily use with them, but after checking in we found out that it was closed which made swimming with the kids harder. In the morning the pool was also closed for cleaning during a time when it was suppose to be open so if we had wanted to go swimming before checking out we would not have been able to. My friend and I will not be staying here again it is not at all what we were looking forward to and should not have cost as much as it should have we were not happy at all with the room. The only nice thing about the room was the spacious bathroom, but even in there the toilet paper is pretty far away from the toilet making it had for the kids when they need it.
February 25, 2013
Rated 4.0 out of 5.0 by TS61 Very Friendly staff, need new eliptical
The staff was outstanding, the roon and resturaunt were great. The only negative comment I can make is the eliptical in the workout area needs to be replaced. Eleipticals are my exercise of choice, and the unit a the Jackson HI didn't work worth a darn and needs to be replaced. Overall, enjoyed my stay.
December 11, 2012
Rated 5.0 out of 5.0 by a5rod5 Felt welcome
in the barstaff was awesome. Jenni was great. Felt welcome.
November 26, 2012