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Rated 4.1 out of 5 by 68 reviewers.
Rated 5.0 out of 5.0 by Great property Great staff Very nice place. Staff was wonderful and accommodated us and our online price although we accidently booked the wrong date! Clean and beautiful. August 23, 2014
Rated 4.0 out of 5.0 by Overnight stay Overall my experience was very good. The front desk was very friendly and made sure to point out what the hotel had to offer. It was only a one night stay for business but they made a good first impression. I would recommend the hotel to my friends and co-workers. The restaurant had okay food (nothing to write home about) but the bar made REALLY good drinks. August 23, 2014
Rated 2.0 out of 5.0 by stay I will not stay with Holiday Inn again. There was an offer for a 50.00 visa card for a 3 night stay. I stayed 4 nights. I was told that I didn't book the hotel correctly therefore was not given this offer. We were there with a family reunion and was told by the front desk when we booked that we needed to do it by phone, so we did. For a 50.00 credit its sad to lose a customer. I was in contact with a customer service person several times and she was just rude each time. There was no breakfast except if you wanted to pay for it. What happened to complementary breakfast? August 19, 2014
Rated 4.0 out of 5.0 by Bar area I arrived late and ordered a drink and hamburger. Bar tender, gentlemen, didn't pay attention to my drink order and got it wrong. Waitress was talking to him and was complaining about something at the property. The food was good. When I opened the top of the ketchup bottle in was crusted and had other food particles on it. Not a good picture. I cleaned it up, but questioned in my mind and cleanliness of the content in the bottle August 19, 2014
Rated 5.0 out of 5.0 by fine hotel stay This was an attractive, clean and convenient hotel at a reasonable price. It fully met our expectations and our needs. August 17, 2014
Rated 5.0 out of 5.0 by Great Service in the restaurant Our server for dinner and bartender afterwards were very attentive and nice. August 14, 2014
Rated 3.0 out of 5.0 by Room not as clean as I expected This is the newest hotel in the Jackson area and the best things about it are it has food and has a bar. The other hotels in the area do not. Unfortunately because it is new, the walls are paper thin and it can be noisy, the wireless internet connection is at best flakey and if you end up with a room on the front side of the hotel it is subject to noise from the highway. My latest stay also involved bathing whilst showering as the plug hole was blocked, something I have experienced a couple of times at this hotel. The staff are friendly although some of the front desk staff are new and are very robotic at what they do. The food menu is boring although it has the same food on it as every other restaurant in the area.... August 13, 2014
Rated 5.0 out of 5.0 by Great place to stay Clean and friendly new Holiday Inn. The full restaurant is a definite plus. Comfortable beds and quiet rooms. August 6, 2014
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