Rated 4.3 out of 5 by 93
Rated 5.0 out of 5.0 by mcdougall2649 Great Service by Staff
I always stay at this hotel as it is the only IHG reward hotel in the immediate area that I am aware of. I always know what to expect and usually have no issues.
October 25, 2014
Rated 5.0 out of 5.0 by GratefulJuan Comfortable experience
Stayed for business purposes. This property was neat, clean and the staff was very helpful. Clean and comfortable room was relaxing at the end of the night.
October 14, 2014
Rated 5.0 out of 5.0 by charger27 Great Stay
Spacious room, friendly staff, great bar area. Would definitiely stay here the next time in Jackson.
October 13, 2014
Rated 5.0 out of 5.0 by KT79 Great staff and comfortable setting
The staff is tremendous, the rooms and overall property are safe, neat and clean. I highly recommend this hotel!
October 12, 2014
Rated 5.0 out of 5.0 by agent1 Wonderful Staff
We stayed at the hotel while attending a wedding in the area. Since we were arriving early to get ready for the ceremony in the afternoon, the staff took wonderful care of our request for an early check in. In case our room was not ready a suitable changing room area would be at our disposal. Indeed upon early check in our room was ready for us to enjoy. Our friends were delayed in traffic and requested a room near us and again the staff helped to facilitate the request even though the hotel was almost at capacity. The staff was ever vigilant to help us at every turn. Amazing to find a hotel so well run and customer oriented. Compliments to the manager and all his staff.
October 2, 2014
Rated 4.0 out of 5.0 by Johnnie357 Very comfortable
Everything was clean and fresh. Staff was friendly. Rooms and beds were clean and comfortable.
October 1, 2014
Rated 5.0 out of 5.0 by mpbarron Breakfast Staff
The satff were amazing espically the breakfast staff she went above adn beyond the call to give amazing service.
September 25, 2014
Rated 5.0 out of 5.0 by User38 We will be back
I grew up in Jackson and we try to return to visit family at least once a year. When we do, my in-laws often join us. As a result, we need somewhere to stay. We have chosen this hotel now for several years. The service is excellent and we have never had a problem. The staff is always top-notch and willing to help us with any request we might have. We have requested specific rooms such as family style or corporate and it has always worked out, even when booking through a third-party travel agent. We had no problem requesting and using the crib for our 7 month old baby. She loves playing in the pool.
The food is good and when we have had occasion to visit the bar we have always had excellent and knowledgeable bartenders.
We will be back here again next year!
September 23, 2014