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Rated 4.3 out of 5 by 95 reviewers.
Rated 4.0 out of 5.0 by It's a holiday inn... This hotel was fine. Good location. Weird that you access it through the Meijer parking lot. Left a sweater in the room when I left and called two days later and said "unfortunately we do not have it" VERY disappointed with this. It was my fault I left it however I feel they hold some responsibility in the fact that it's now just gone. October 28, 2014
Rated 4.0 out of 5.0 by Nice room, comfortable bed, nice bar/lounge/restaurant The room was nice, clean and the bed was quite comfortable. It would have been nice to have a bit of pillow variety, but I like a thinner pillow than most. The restaurant is surprisingly good. You would not know you are eating at a hotel restaurant. The diners I had were quite nice and the breakfasts are above average. It would be nice to have a bit more variety in the morning. While good, they served the same thing all week. The bar staff was excellent! I had a great time a couple of nights while watching the game in the lounge. October 28, 2014
Rated 5.0 out of 5.0 by Great Service by Staff I always stay at this hotel as it is the only IHG reward hotel in the immediate area that I am aware of. I always know what to expect and usually have no issues. October 25, 2014
Rated 5.0 out of 5.0 by Comfortable experience Stayed for business purposes. This property was neat, clean and the staff was very helpful. Clean and comfortable room was relaxing at the end of the night. October 14, 2014
Rated 5.0 out of 5.0 by Great Stay Spacious room, friendly staff, great bar area. Would definitiely stay here the next time in Jackson. October 13, 2014
Rated 5.0 out of 5.0 by Great staff and comfortable setting The staff is tremendous, the rooms and overall property are safe, neat and clean. I highly recommend this hotel! October 12, 2014
Rated 5.0 out of 5.0 by Wonderful Staff We stayed at the hotel while attending a wedding in the area. Since we were arriving early to get ready for the ceremony in the afternoon, the staff took wonderful care of our request for an early check in. In case our room was not ready a suitable changing room area would be at our disposal. Indeed upon early check in our room was ready for us to enjoy. Our friends were delayed in traffic and requested a room near us and again the staff helped to facilitate the request even though the hotel was almost at capacity. The staff was ever vigilant to help us at every turn. Amazing to find a hotel so well run and customer oriented. Compliments to the manager and all his staff. October 2, 2014
Rated 4.0 out of 5.0 by Very comfortable Everything was clean and fresh. Staff was friendly. Rooms and beds were clean and comfortable. October 1, 2014
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