Rated 5.0 out of 5.0 by 57Peter I always stay here
Ever since I discovered the Holiday Inn, Lima, Ohio, it is the only hotel I will stay in when I'm in the area. The staff is very courteous and professional, rooms are very clean and the location is convenient. The restuarant serves a good meal and the bar is nice. I only wish the bar was open later than 10:00pm.
May 5, 2013
Rated 5.0 out of 5.0 by mb51 Excellent Staff
The Holiday Inn in Lima is a clean comfortable and inviting place to stay. The staff is courteous, welcoming, and very professional.
May 3, 2013
Rated 4.0 out of 5.0 by Salesandpo Nice rooms and newer Hotel
The overall stay was good. I travel frequently and was disappointed when they did not have the complimentary breakfast. That would be my only reason for not returning to this particular location.
May 2, 2013
Rated 5.0 out of 5.0 by Lou62 Great experience
Handicape room met my husbands need. Roll in shower would have been even bettter.
King bed comfortable .
Selection of pillow good.
Service from staff helpful and professional.
**Most of all 2 staff members ( Darrick and another young man) cheerfully came to help my husband up from low chesterfirld.This was very much needed and appreciated.
April 20, 2013
Rated 5.0 out of 5.0 by Marne Wonderful Experience
Very comfortable bed, accommodations very clean. Thank you.
April 19, 2013
Rated 3.0 out of 5.0 by TylerWork No real benefits for Priority Club- service is slipping fast.
I've probably stayed here a 5 or 6 times or so, and this time was the worst.
Where it all went wrong...
My room type preference and location was not assigned to me upon check in- despite being a platinum member. In fact, pretty much the opposite room preference was given.
Also concerning PC Status, they gave me a benefit card which was not very beneficial. I could choose between 25% off dinner at their restaurant, a free drink, a snack from the pantry, or a discount on breakfast.
Room service trays sat outside my room (from someone else) from at least 11 PM to when I checked out at 8:30 the next morning.
The tub drained super-slowly in the morning- that's always a pain.
The TV was experiencing some digital problems and several channels didn't work.
The fitness room was a mess- both treadmills are in need of service and it was dirty.
This certainly wasn't an awful experience, but I've come to expect much more from the brand. When you spend 100+ nights/year on the road, little things make the difference and the Lima property failed in many ways.
There are several options to the East of I75 that I'll likely try next time.
Hopefully, these issues will be corrected soon.
April 15, 2013
Rated 3.0 out of 5.0 by SleepNecessity Extremely RUDE Housekeeping
Stopped in at almost Midnight- very weary. Checked in, no "Do Not Disturb" sign in the room. Woken up at 9:30 AM hearing knocking and calls of "Housekeeping". I called front desk, explained that it was a very late night for me and I would not be checking out until 11. I turned on the bathroom fan and the TV on low in an attempt to block out the noise. In less than 30 minutes Housekeeping was banging on my door. I opened it, explained that I had requested to use the room until 11 undisturbed. Then I was subject to 15 minutes of trash talking directly outside my door as housekeeping complained because I did not hang out a Do Not Disturb sign and if I did'nt have one I should have went to get one.....
I showered and left- I stopped at the front desk and attempted to explain my concern only to be told she did not have the time to tell Housekeep everyone who was sleeping in.
Stay here- ONLY if you are an early morning riser
April 3, 2013
Rated 2.0 out of 5.0 by GaEs Breakfast here, not the best choice
Breakfast here, is not the best choice. Berries in the fruit bowl were old, brown and melted with the rest of the fruit. Seems like were prepared weeks ago and placed in the fridge. Waitress says "let me take the berries out and bring you the bowl back"... Really?
Room was good, but since there are not to much choices early in the morning guests deserve at least a decent breakfast.
March 25, 2013