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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 394 reviews
89%
Recommend This Property

Ratings Breakdown

394reviews

  • 5 Stars
    250
  • 4 Stars
    84
  • 3 Stars
    32
  • 2 Stars
    17
  • 1 Stars
    11

About my stay in the hotel

By

April 29, 2017

club

I had a great nights sleep thanks. I enjoyed myself the guy who brought me.towels was really rude but other than that the stay was wonderful and there was a biggy across the street is what made.it a plus to because I love them.

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Nice Place

By

April 27, 2017

Great friendly place. Easy to get too. Clean and fresh looking

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Dirtiest hotel I ever stayed in

By

April 25, 2017

The hotel took my rewards points and charged me. Rooms were not clean. Have to pay for breakfast.

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Good service

By

April 24, 2017

Friendly and courteous staff. Very relaxing and comfortable.

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Lovely Change

By

April 23, 2017

club

A lovely change. We were using another chain for our travels to and from Florida but were discouraged. This hotel pleased us. We will be using Holiday Inn and Suites in the future.

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Disappointed

By

April 22, 2017

platinumelite

Terrible internet service
The room was filled with stale smoke
The sheets were old and scratchy
The room wasn't clean
No recognition of status or chance for an upgrade

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Disappointed

By

April 21, 2017

I've stayed here on business several times along with colleagues. This week was bad. The room had stale cigarette smoke smell which was addressed by spraying the room down not offering another room. Being a Platinum Elite doesn't seem to even matter. I work for a Japanese company which requires a lot of late night work and the internet was so bad I could hardly get an email to send. I finally gave up. Also, my colleague (female) opened the door to her room after check in only to find a man already occupying the room. I'm going to give this location one more try, but that's it.

Weekly business traveler who's very disappointed.

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Comfortable

By

April 21, 2017

club

Bed was comfortable... Weekend so a tad noisy but not unbearable. Bar area was nice

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comfortable bed and great people

By

April 19, 2017

club

I really enjoyed my stay however I would've appreciated continental breakfast for the kids.

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Lima Business Trip

By

April 17, 2017

Great stay on a quick business trip; courteous staff, good room

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Great stay

By

April 16, 2017

platinumelite

The staff at this hotel was great. They greeted me every morning as I left and returned from a days work. At times this made my day because I would have a bad day and come back to a very pleasant staff and that day just never happened. Your people are great.

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Great service and excellent value

By

April 08, 2017

platinumelite

Friendly staff were very attentive. The property was very clean and orderly. I will be staying here when in the area.

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