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Rated 4.5 out of 5 by 370 reviewers.
Rated 5.0 out of 5.0 by Great Airport Hotel!! We stayed due to an unexpected flight delay. We used reward points and the room we requested was available at short notice - great start. We chose this hotel because it has a 24 hour shuttle, we needed to get back to BWI early the next morning. Jai, at the front desk was helpful when I called and again when we arrived. Warm and friendly, we were welcomed and offered gifts since we are platinum. We arrived in time for Happy Hour, service, food and drinks were good, prices great! Our room was clean and comfortable. A/C worked great, nice common areas outdoors and the lobby was clean and welcoming. Wake-up call as requested. Shuttle prompt, courteous. Would definitely recommend this hotel and we would stay again if ever near BWI. July 2, 2015
Rated 4.0 out of 5.0 by Great check in I'd stayed here before and hope to stay again. The front desk was really helpful with directions and listened to my demands of a quiet room. July 1, 2015
Rated 5.0 out of 5.0 by Nice This location is convenient. The bed was very comfortable. It was great that the hotel has a restaurant on location. The DO NOT DISTURB sign for housekeeping really works. June 30, 2015
Rated 2.0 out of 5.0 by Wost Hotel Stay I had the worse experience staying at this hotel. My boyfriend and decided to spend the night there because all the positive reviews as well as the pictures online. But once we got there, there was a lack of customer service from the front desk staff. The towels in the room look dirty. A few days prior to my arrival i had torn my meniscus and I call the front desk because my boyfriend was stuck in traffic to see if they could extend my check out time for a little bit longer while he got there and the receptionist was beyond rude and told me that i had to check out and that there was no way around it. I will never come back to this hotel June 30, 2015
Rated 4.0 out of 5.0 by Excellent Staff The staff at this hotel was so nice and helpful. The room was clean and comfortable. We felt safe and at ease. The park and fly option was wonderful and available 24/7. I didn't worry about my vehicle while I was on vacation. June 30, 2015
Rated 5.0 out of 5.0 by Great place to stay near BWI Clean, spacious rooms with comfortable beds and pillows. I was very pleased with my stay here! June 30, 2015
Rated 5.0 out of 5.0 by Comfortable beds and great service My sister, her boyfriend and a couple came from Pittsburgh to Baltimore go charter fishing. They were very impressed with the overall service, friendly staff, great beds and awesome hot breakfast. Fishing trip was cancelled due to weather, however, the trip has been rescheduled and they plan to come back and stay at the Holiday Inn BWI again in August 2015. They said at least they got much needed rest at the hotel and we'll fish in August. Thanks again for your continued, exceptional hospitality! June 30, 2015
Rated 4.0 out of 5.0 by Nice room-comfortable bed and pillows. Great service Stayed here to be close to stadium for Orioles game. Used the lightrail for the first time. Used shuttle to station. The gentleman who took us was very helpful providing hint for first time rail users. Once returned from game-within 5 mins of call, shuttle was there to pick us up. Like the extra room with the small sofa, breaks up the living area for your guest. Only small negative is that I don't understand the theory of 3 towels for 2 guest. the other small negative would be the misunderstanding of the breakfast. usually there is a continental breakfast, but for this hotel there is a cost, so we passed and went down the street to a known chain. I may have miss understood that during my booking process as I was comparing cost for the local hotels in the airport area. Over all very pleasant stay and value was good. We actually stayed in their sister hotel as we traveled to VIrginia for the remainder of the week.. we stayed at the Holiday Inn Express.. June 27, 2015
  • 2015-07-05T10:05:24.145-05:00
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