Rated 3.7 out of 5 by 120
Rated 5.0 out of 5.0 by LBinLC August stay
I use this hotel on all my visits to Mesa, AZ. I have always been treated warmly by the staff at the hotel, I have always been extremely satisfied with the accomodations and services provided. I highly recommend this unit in particular and will continue to use it in the future.
August 15, 2014
Rated 2.0 out of 5.0 by Overnight in Arizona Great Hotel - Rude Staff
I really enjoyed my stay at this hotel in terms of the room quality. However, the restaurant staff were incredibly rude and the buffet is EXTREMELY over priced. Don't stay here if you have food allergies, because the staff will not allow you to view a menu or enter the restaurant until you pay.
August 12, 2014
Rated 3.0 out of 5.0 by withheldone Less than satisfactory experience
1) Nonfunctional A/C.
2) No dial tone at desk phone
3) unwashed sheets in second room assignment
4) Toilet flushed itself all night in second room
5) Hypervigilent dining room manager.
August 11, 2014
Rated 5.0 out of 5.0 by Jeffrey1 None
My stay was very pleasent and comfortable. I have always enjoyed staying at the Holiday Inn
August 11, 2014
Rated 5.0 out of 5.0 by highwaytraveler Great pool area
Everything was great, but no selection on the menu and food I ordered was probably the worst I've eaten in years.
August 6, 2014
Rated 3.0 out of 5.0 by Groundhaug Adequate Night in Mesa
it was OK. Breakfast was OK and slow. Front desk staff was friendly.
July 31, 2014
Rated 3.0 out of 5.0 by Dawn_NAZ Service provided by staff was exceptional - property needs repairs!
The property is in dire need of repairs and updates. The exterior of the building needs some improvement, but the lobby is nice. The staff was exceptional from check-in to check-out, they made the run-down facility manageable. I was very disappointed with it being a Holiday Inn facility, I was surprised how the building and the rooms were so outdated and in need of repairs. Rooms are dark and dingy and need a face lift - carpet and furniture was old and stained. The pool is falling apart and poses liability to possible injuries - one of the exit ladders was missing pieces exposing metal and the concrete deck was falling apart - BUT staff made sure every morning the pool and deck were clean and presentable. This is not a 3 star hotel - I would rate it a 2 star due to the state of the facility.
July 30, 2014
Rated 3.0 out of 5.0 by onetiredmom Just Fine
The temperature in the room never got cool enough for us. It was muggy. Bed was comfortable, but the pillows were awful!
July 10, 2014