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Rated 3.7 out of 5 by 71 reviewers.
Rated 3.0 out of 5.0 by Clean, but very tired property Unfortunately, this is not a prime property anymore. Everything was clean and the staff was friendly. Beds were comfortable. The physical plant is dated and many things in our room were barely functional. Examples: The desk chair had a broken swivel foot and wouldn't pull out from the desk. It had to be lifted. We called for a replacement; the front desk was very cordial and promised a replacement "right away". After 25 minutes, I asked again. "right away, ma'am". We did get one eventually. The desk looked OK, but was very wobbly. The luggage rack was very wobbly - barely held a suitcase - as long as you didn't touch it, you were OK. We tried to make popcorn in the microwave - again, it worked but was so low-powered that it was hardly worth the effort. The clock radio/alarm was pretty beat up - the front display was not complete and I gave up trying to set it. Housekeeping knocked on the door at 8 am to find out if were were gone yet. February 26, 2014
Rated 5.0 out of 5.0 by Relax with comfort Clean room fresh smelling and most importantly quite. Would be nice to offer a simple continental breakfast with stay. February 26, 2014
Rated 1.0 out of 5.0 by Not a good stay I was very disappointed with my stay. First off the water in the shower would not drain. Then my wife went to the gym and found only one excersie machine worked (treadmill). The last straw is on check out I was told I cannot change the form of payment from credit to debit. February 26, 2014
Rated 4.0 out of 5.0 by Business Travel experience I have to travel to Mesa, AZ on business and have stayed there four times (at a week at a time) over the last four months. Very clean and a comfortable stay: Nice staff and took care of anything I needed. Outstanding clean and comfortable beds and rooms. As for the food and beverage: Food is sometime good, but hit or miss and a little pricey. The service is slow and not very attentive. The bar / food area is not a place to relax after a long day. I did not use all the pool or exercise equipment. I travel a lot and I would recommend this Holiday Inn - but eat somewhere else. February 24, 2014
Rated 2.0 out of 5.0 by Platinum Elite I was generally fine with my stay. However upon check-in for my first night, I was not given any reward for being a platinum member. Usually there is either an upgraded room, free breakfast, or a gift bag. On most of my last five visits to Holiday Inns, I've actually received multiple perks. I also did not stay at a premium room this time. Last year, I stayed here and received a much nicer room and this time the room did not have a balcony and the view outside was obstructed. I did switch to a slightly better room for the third night of my stay. February 21, 2014
Rated 4.0 out of 5.0 by Nice property, but not many eating places nearby hotel I stayed at this property for one night, in mid-February 2014. I have no complaints about the property itself, it's a nice property with beautiful desert landscaping. The rooms are sufficiently large and well lit, and I slept very well in a comfortable bed. However, the hotel, while in a populated area, doesn't seem to be located near anything convenient. There are no shopping centers or malls nearby, and I was told the nearest true sit down restaurant was nearly a mile away by car. That being said, there is a Schlotsky's sandwiches next door, a McDonalds across the street and a Burger King on the other side of the freeway. The parking lot is shared with a Home Depot, which is fortunate for those of us who want to purchase 2x4s before heading back from our business trips. Other than that, prepare to spend the evening working or resting, because there's not much else to do in the area. Property is about a 20-30 minute drive from Phoenix Sky Harbor, SE of the airport. February 15, 2014
Rated 5.0 out of 5.0 by Great Place to stay I really enjoyed staying here with the on site restaurant it was just a great place to stay. Staff was very friendly and helpful and I will stay here again when I'm inthe area. February 15, 2014
Rated 4.0 out of 5.0 by Didn't feel valued as a Platinum member Unlike most IHG properties, this property did not even acknowledge that I was a Platinum member. Not a big deal really, but I'm used to it. February 5, 2014
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