Rated 4.3 out of 5 by 124
Rated 3.0 out of 5.0 by jojo99 Not worth the price
I waited 10 minutes plus to check-in.
Room smelled old, used, unclean.
Shower may or may not have been cleaned prior to my stay.
December 6, 2013
Rated 5.0 out of 5.0 by FloridaTraveler One of the Best Holiday Inns We Have Visited
We generally stay at Holiday Inn Express locations because to us they seem newer, cleaner, and generally a better value than the average Holiday Inn. But, this Holiday Inn is certainly an exception! While it is an older structure it has been updated, nicely decorated, and is very clean.
The staff at this hotel are notable. They are friendly,efficient, and customer oriented, which you don't always see at some hotels. This particular hotel also has a restaurant located there that is very nice. We enjoyed our breakfast that was fresh, and quickly prepared. The restaurant serves lunch and dinner. They include a couple of Indian dishes on their menu, which we are anxious to try when we return.
This hotel is much nicer than many Holiday Inns that we have stayed in. We highly recommend it.
November 27, 2013
Rated 5.0 out of 5.0 by dsactodd Great evening, guiet and a real good rest for the next day.
Comfortable bed and great because it's was so close to the Interstate.
November 15, 2013
Rated 5.0 out of 5.0 by themanwiththeplan Friendly staff
I have stayed in many Holiday Inns throughout the gulfcoast. This has to be one of the most welcoming hotels that I have ever stayed in. Including other hotels besides Holiday Inn. The food from the inhouse resturant does not have alot of items, but everything on the menu that I ordered was excellent.
November 13, 2013
Rated 1.0 out of 5.0 by MyNameRod Flatten and start over
This is a very old hotel. They tried to slap some paint on the exterior and new furniture in the inside to make you feel the entire hotel has been restored. When actual they need a bulldozer and a wrecking ball to tear it down. Maybe they are actually waiting on a hurricane to do the job for them to have the insurance pay for the rebuild. I love Holiday Inn hotels. All week from Birmingham to Mobile I stayed in 5 different Holiday inn hotels and this location was by far the worse. Really not even worthy on an comparison. The only bright side was the staff, they were pretty nice.
November 10, 2013
Rated 5.0 out of 5.0 by Lyons4602 Staff and Management
I visit the hotel every month for the past 5 yrs and have always experience excellent, comfortable stay. Gerald and his staff has may me feel welcome. There's no other hotel I would rather stay. Keep up the great work!!!
November 10, 2013
Rated 5.0 out of 5.0 by wood comfortable
My stay was quite comfortable. All the staff made me feel at ease and as if they wanted to help me with anything and everything.
Room was quiet and very comfortable. Check-in was easy. I highly recommend restaurant and lounge.
October 30, 2013
Rated 5.0 out of 5.0 The staff, and the service is super excellent, specially the delicious breakfast included with the room,
I travel frequently with my job, and when in I am in MOBIL ALABAMA, my only choice is staying at the MOBILE WEST 1-10 location , I have stayed there so often that the staff know me already, and the friendly and excellent service is what keeps me coming back , my compliments to the restaurant staff and chef they serve excellent food especially the breakfast which is included with the room rate., also the bar staff is very professional and friendly',plenty of parking.
October 27, 2013