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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.3

based on 480 reviews
83%
Recommend This Property

Ratings Breakdown

480reviews

  • 5 Stars
    325
  • 4 Stars
    65
  • 3 Stars
    31
  • 2 Stars
    27
  • 1 Stars
    32

Holiday Inn i10 mobile

By

February 23, 2017

club

The best part of our stay was the extremely welcoming man at the front desk. He made me feel comfortable and that we belonged there. The lobby was nice and clean. Our room was less than average and had a smell of dog urine in spots I'm glad we stayed there at the time we needed to stop but not sure if I'd go back.

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Unable to cool room and had bad musty smell.

By

February 23, 2017

club

Room was very warm when we arrived and thermostat would only go to 71 degrees and shut off A/C. The musty smell in the bathroom floated into bedroom and made sinuses go crazy and gave me a headache. No tissues so had to take roll of toilet paper from bathroom to use for nose. Check out was 12 noon and I put Do not disturb card in the door card and housekeeping was knocking on the door at 10:20 am.

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holiday inn

By

February 22, 2017

platinumelite

the rooms need to be updated with furniture, the staff at for the breakfast was very lazy as well as the stale food that was presented to eat.

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My number 1 Mobile, Al spot...

By

February 22, 2017

platinumelite

This hotel has stellar customer service! This is a must stay hotel if you're in the Mobile, Al area.

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Love ❤️

By

February 22, 2017

club

I love this hotel and the room was very nice and clean

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My stay at the Holiday Inn

By

February 20, 2017

club

The staff is pleasant and accommodating, the facilities are nice and the rooms are clean and comfortable. I have no complaints.

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great service

By

February 18, 2017

club

Front seat staff were helpful and friendly. The bar area staff was kinda and made conversation easily.

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Love Holiday Inn

By

February 16, 2017

Clean and quiet room, awesome guest services! Plenty of good snacks to by, in walking distance from a variety of food places!

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Clean and quiet room

By

February 14, 2017

club

I have stayed in this hotel before and have always had a good sleep. They have just remodeled the lobby and restaurant and are a big improvement over the way it was. I always stay here when I travel though for work!

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Excellent hotel for a rough area.

By

February 09, 2017

club

This area is a little rough, but this hotel was beyond great. Gerald works the front desk and he always has the best attitude. Staff is helpful. The rooms are very clean.

Posted byHotelStaff
February 09, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Sanders Front Office Manager
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Here for training

By

January 30, 2017

club

I enjoy the comfortable and affordability of this hotel.

Posted byHotelStaff
January 31, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG Rewards Club member. I am pleased to hear that we made you feel comfortable during your stay. We hope you will visit us again. Sincerely, Gerald Sanders Front Office Manager
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FRIENDLY

By

January 30, 2017

i encountered several employees during my stay and all acknowledged me and spoke to me.

Posted byHotelStaff
January 31, 2017
Thank you so much for your review of our hotel. We appreciate your loyalty as Gold Elite, IHG member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Gerald Sanders Front Office Manager
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