Rated 4.0 out of 5 by 167
Rated 4.0 out of 5.0 Servicio excelente
buen servicio, buena atencion, buena disposicion de los empleados para la atencion de huespedes
February 25, 2015
Rated 5.0 out of 5.0 by traveler19611961 Clean and comfortable
clean room and comfortable
not much for night life, but is quite and close to convention center being attached to it.
February 24, 2015
Rated 3.0 out of 5.0 by Sparkblender Nice and Clean, but too much noise.
Very nice hotel and staff. There was only one problem:
When staying at hotels, particularly Holiday Inn Hotels, my expectation is to have a clean and quiet place to rest after work and while being away from home. This Hotel meets cleanliness, but the fact that in just one week, I already have been forced to listen twice to music from parties and events being organized in the lobby area, makes me think that this particular Holiday Inn is not the place to stay in my future visits to Monterrey. I'm on the 7th floor, and I'm able to listen clearly to the music and speeches being played in the lobby. I can't even imagine how the experience must be for those guests on the lower floors. I complained several times, but the response was, that it is "normal" for the hotel to have these events in the lobby area. This policy is unfortunate, since all other services are good as expected. My suggestion would be, that events should be organized in closed-off rooms, away from the guest's rooms, so as to respect the guest's privacy. Thanks.
February 22, 2015