Rated 4.2 out of 5 by 261
Rated 4.0 out of 5.0 by dwaz24 Almost Perfect
This place is perfect, except that all the rooms are not equal because of the make up of the hotel (it is made up of 3 old houses). I ordered a king room, but did not get a king room. The hotel designates room "size" on the size of the bed, not the room. So there was a kings size bed in the room, but it barely fit in the room. The desk was in a corner and you couldn't sit in it because dresser was at your back. The ceiling was about 7 feet high, me being 6'3" didn't help, and the bathroom was so small that me feet were almost sticking out of the door. This was compared to our friends room, who had 12 feet ceilings, floor to ceiling windows, a sitting chair and large bathroom. All was made right the next when they allowed us to move, but only after complaining so much.
Which leads me to my next point, the staff was rather rude. We arrived late and was told that we could have gotten a military discount rate, said that we asked about it and was told that we had the best rate, to only be told that we were eligible but we couldn't get it because we already had a reservation.
July 24, 2014
Rated 4.0 out of 5.0 by BamaGal98 Affordable, great location
The best part about this hotel is the location, cost and staff. It is a block from the "party on Bourbon St", within feet of some of the world's best restaurants and yet it is quiet and relaxing after a full day (I recommend the pool area, which is beautiful day and night) and affordable compared to some of the boutique hotels. There is a lack of electrical outlets in the double queen room, so if you have mutliple devices it may be difficult to charge them all at once without unplugging some lights and the clock. Just ask the staff for anything - directions, recommendations, etc - they were great!
July 21, 2014
Rated 5.0 out of 5.0 by YankeeBoy First time in NOLA
Had a wonderful experience staying at the French Quarter-Chateau Lemoyne staff was very friendly and helpful. The bartender Eddie could use some personality lessons on how to help and assist customers with questions regarding New Orleans. Other than that I would highly recommend this hotel to any of my friends and relatives.
July 21, 2014
Rated 1.0 out of 5.0 by lp25 Rude and non caring staff
We had multiple problems during our stay including not having towels left in room, having to slam the balcony door to shut it, having the door knob of balcony come off in our hand when trying to go back inside, and the biggest problem was rude staff. People that were suppose to be helping you would just walk off with no comment to you. Will never stay here again
July 17, 2014
Rated 5.0 out of 5.0 by wolfes gm
a great stay.THE STAFF IS FRIENDLESS.THE ROOM ARE CLEAN .
July 15, 2014
Rated 5.0 out of 5.0 by Henmyboy Awesome Experience
Of all the hotels I've stayed in, I must say that I have never had such an awesome experience until I came to this hotel. But I am most grateful to the young man at the valet parking. He was very nice and gave us directions to most anywhere. Thank you again. The staff was very nice and very helpful with information I need it. Over all I will always come back. Thank you to all the staff members for making my stay a memorable one.
July 15, 2014
Rated 5.0 out of 5.0 by LB49 Chateau Lemoyne stay 7/7-7/10
We stayed for our honeymoon from July 7th to July 11th, thanks to my in-laws gifting the use of the property under their vacation club membership! We were upgraded to a suite and given a discount on the valet parking fee. Both unnecessary but much appreciated benefits!
The room ended up being one of our favorite parts of the trip, it was a beautiful suite with exposed brick on the walls and timber-beamed ceilings. It had just enough modern amenities for comfort while maintaining the French Quarter feel.
Staff was very helpful and courteous, storing our bags until our room was ready and parking our car so we could walk around the city freely with no worries about where to park or the security of our belongings. Everyone at the front desk, bellmen and valet attendants were perfectly courteous and helpful.
We would definitely stay here again!
July 14, 2014
Rated 4.0 out of 5.0 by BMW212 good stay
I enjoyed my stay I would recommend this hotel to friends and family. The Staff was very helpful. arrived early on a sold out weekend and did not have to wait long for a room. When I arrived at 12:30 pm I was told that room would not be ready until 4pm checked in at 12:45pm
July 13, 2014