Rated 4.3 out of 5 by 111
Rated 5.0 out of 5.0 by wacrmc easy to get to, great service
Hotel was older than most of the Holiday Inn Express that we usually stay in. We chose this one based on the ease of getting to it in a new town, and the amenities that it offered. The pools, both indoor and out were clean, good temperature and great hot tub. We did not use the restaurant, but noticed it was very busy at breakfast...always a good sign. Room was clean, well kept and comfortable, except the desk chair which would not elevate. All in all we liked it and used points plus cash, so good value.
August 12, 2014
Rated 5.0 out of 5.0 by RustyP Nice
I was here for four weeks. This is a very nice facility with a good location with enough room to move around that I never felt like I was in stuck in a prison. Weekends were very busy and weekdays were very quiet. The staff were very prompt about dealing with maintenance issues when I mentioned them. The pool is a very unique design with indoor and outdoor joined together. It was used a lot. There is also a volleyball court outside with sand (very cool). I used the exercise room facilities daily and appreciated their use. The channels on the TV in the exercise room, however, were impossible to figure out -- it was impossible to channel surf up or down and randomly guessing channels met with a blue screen. The breakfast in the dining area was quite nice and it was a nice way to get started in the morning. They have a buffet or you can order off the menu.
August 11, 2014
Rated 5.0 out of 5.0 by Tommy1975 Adequate for my needs
Hotel was clean and the staff was friendly. I was here on business, and would select this hotel again in the future.
August 11, 2014
Rated 5.0 out of 5.0 by Lori79 Great Stay
Our experience at this hotel was great! I had my three children with me and was picking up my husband at the airport that night. The kids loved the pool and hot tub. The rooms were clean and beds were comfortable. We were close to the airport and even having to go out with my three kids to pick my husband up at 11:30 pm, we felt completely safe. Great location. Breakfast was great and all the workers were pleasant and helpful. The front desk lady who checked us in (wish I could remember her name) was so nice and friendly which is hard to find these days. She was helpful and very nice to the kids. Our overall experience was GREAT and I would recommend this hotel to anyone looking for somewhere to stay in this area.
August 10, 2014
Rated 5.0 out of 5.0 by dmg3 Quiet, Room amenities, hospitality
Appreciate the welcoming hospitality of flavored water, afternoon complimentary popcorn, complimentary lunch during first day of the VA Bar exam, and the nice touch of quiet signs outside my room for studying.
August 7, 2014
Rated 5.0 out of 5.0 by FredyBoy My Stay
No problems = good rating. Room rate was excessively high for Holiday Inn
August 4, 2014
Rated 5.0 out of 5.0 by Bowoman58 Quiet comfortable rooms and great staff
Excellent hotel, very friendly accommodating staff. When I asked if the two rooms we booked could be near one another, the desk clerk actually found us adjoining rooms! The rooms were super-sized, very clean and comfortable.
We had no problems whatsoever with our stay and I would definitely recommend this property.
July 31, 2014
Rated 5.0 out of 5.0 by Number 22 Great Hotel - Restaurant/Bar Staff Top Notch - Vinia and Mary
The first thing I look for when booking a hotel is if it has a restaurant on site. When traveling it's nice to be able to relax without additional driving. Not only was the restaurant very comfortable the staff was top notch. If I owned any type of business I would want Vinia and Mary to be there. They will be the reason I choose this specific Holiday Inn the next time I am in Roanoke. They went out of there way to make guests comfortable. I could have sat in the restaurant all week.
Clean Room, Quiet Nights, Great Food, Good Spirits, one of the nicest staff by far. Would stay here again.
July 30, 2014