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Rated 3.9 out of 5 by 388 reviewers.
Rated 3.0 out of 5.0 by Good location The hotel in general is a great location for the area with ease of access by car to all the main travel routes. The staff in general are friendly and helpful although we found some of the younger members to be lacking in experience and slow to react in the dining room. The hotel was missing quite a few of the "trimmings" we come to expect of Holiday inns. i.e. breakfast included and free coffee in reception areas. We would recommend this hotel but would like to see the hotel maintain the consistency we have been accustomed to in this group of hotels. May 26, 2015
Rated 4.0 out of 5.0 by Nice place, not a great location for some It suited me as I had come to cycle and could leave my bike in the car overnight. Otherwise this hotel is a long way from both Rochester and Chatham. You either drive in or take the bus. May 25, 2015
Rated 4.0 out of 5.0 by Great Service Nice clean and very attentive staff, the hotel rooms are good size for the executive rooms, the amenities are nice and the staff make you feel welcome. May 20, 2015
Rated 1.0 out of 5.0 by Second and Last Time I Stay in this Hotel: Stayed twice in this hotel and it gets worse, breakfast is a disaster, you will be lucky to even get a coffee. The first time I stayed and complained I was told I was unlucky, the second time it was even worse, I stay about 150 nights a year in hotels and I have never had to complain about a hotel twice. May 19, 2015
Rated 4.0 out of 5.0 by May Bank Holiday break Fabulous newly renovated pool, steam and sauna. Breakfast good choice. Dinner really good. Room quiet. Staff really pleasant, especially in restaurant. May 17, 2015
Rated 5.0 out of 5.0 by Would stay again everybody was really helpful Food, Gym and my whole visit was very nice, I will stay again next time I have a meeting in the area.... May 15, 2015
Rated 5.0 out of 5.0 by Great stay, very relaxing Had a great stay, lovely view over the airport. Loved the swimming pool, jacuzzi, staff were very friendly, breakfast was great, everything you needed, was a bit concerned as there was a wedding there but never heard a thing, will be back May 13, 2015
Rated 4.0 out of 5.0 by Good experience with some reservations This was a one night stay due to attending a funeral at the nearby Crematorium. A couple of days prior to our stay I contacted the hotel to ask if it was possible to have our room early at approx. midday instead of the normal 2pm due to the funeral taking place at 2.15 as we were travelling around 250 miles May 12, 2015
  • 2015-05-28T15:00:50.479-05:00
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