Rated 4.4 out of 5 by 118
Rated 5.0 out of 5.0 by veryhappy6789 Fan a bit loud, but very clean , and good food
As most say, great food and staff in morning, Will return to this hotel in the future
December 4, 2013
Rated 5.0 out of 5.0 by Hepster Great Staff, Great Value
As a platinum member of IHG I travel all the time. The Rochester Marketplace is one of the best of the best. From the welcome and recognition of the Staff the minute I arrive to the nightly managers reception there is never an issue. Martin the Manager who always remembers my name to the front desk staff, Samir et al and all of the staff are always so welcoming. The shuttle team is great, Lisa and Luis who always great you in the morning with a smile and hot cooked to order breakfast this place always makes the extra effort.
December 4, 2013
Rated 1.0 out of 5.0 by Betsy629 very bad experience
I got this room for my daught and her husband as a early Christmas present to have a night away for themselves. My daughter told me the jaccuzzi was dirty and had to have staff come and clean it, therer was a hole in the door to the closet, writing on the furniture, and at 11pm some hockey players went running down the hall banging on all the doors. The cost of the room didn't go with the conditons my daughter had to put up with. i looked up the Holiday Inn on line and it was rated so good and the room looked so nice but it wasn't like that at the Holliday Inn in Rochester-Marketplace. I would not go back again
December 3, 2013
Rated 5.0 out of 5.0 by Beel418 location
great location great breakfast great free dinner...
good price lots of places to walk to.
November 29, 2013
Rated 5.0 out of 5.0 by OCNRSQ99 First Time
This was my 1st time at HI Marketplace. The stay was business related as most trips are. The overall experience was so pleasurable, I'll make it my regular choice going forward.
Especially want to mention Luis & Lisa in the dining area during breakfast. Both employees should be recognized for their professionalism
November 26, 2013
Rated 5.0 out of 5.0 by George2013 A1
Staff at the restaurant, Lisa and Lewis, took great care of their customers.
November 25, 2013
Rated 5.0 out of 5.0 by Christid13 Beautiful hotel
I was so impressed with this hotel. My room was the nicest I've been in and all of the staff were extremely friendly and helpful. I will definitely stay there again and will recommend it to my friends.
November 23, 2013
Rated 5.0 out of 5.0 by JT74 The Server Lisa at Breakfast is Amazing
Breakfast every morning was the most enjoyable part of the stay at the hotel. Lisa's attentiveness to our group and my family was amazing. She really is a spectacular server and a great asset to have at the hotel. I would highly recommend this hotel all around for it's location and breakfast!!!
November 20, 2013