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Rated 4.1 out of 5 by 42 reviewers.
Rated 5.0 out of 5.0 by Great place to stay Everything was nice, the room was clean, and the people friendly. No problems with the heater making loud noises, like I read on some of the other comments. The only reason I didn't give "room and comfort" a 5, is because the bathroom didn't have a fan. After three showers, the room was hot and steamy! April 20, 2013
Rated 5.0 out of 5.0 by Customer Satisfaction The location is very convenient to my destination. The front desk was very helpful. The waitresses in the restaurant were very courteous and polite to the customers. So far, I had a good experience with the local folks in Rochester. April 18, 2013
Rated 4.0 out of 5.0 by Good hotel - peculiar restaurant We were impressed upon checking in with no reservation with the proficiency and friendliness of the staff at the front desk. We were provided with a room away from the highway, which we found very comfortable, clean and equipped as well as we expected. However, on approaching the restaurant, we wondered whether it was open, for the tables appeared very bare. By this, I mean that on entering a restaurant, we normally see tables set with utensils and napkins, providing a welcoming scene. The bare tables were rather off-putting, but on looking inside, there were some people sitting at the bar, so we took a seat at the bar and ordered a couple of drinks. We then asked if the restaurant part of the room was open. We were informed that it was, and, in fact, the bar tender was also our server at the booth to which we were escorted. We enjoyed a pleasant and well-prepared meal, but on asking why the tables were bare, we were told that there was a new food and beverage manager and she had mandated that no utensils or other items be placed on the tables before a guest sat down. We found this very strange, and, as I have said, bare tables tended to deter us from entering the restaurant. I know that your restaurant is not intended to be a 5-star, but often my wife and I will pre-judge a restaurant on the tables' linens, silverware and glassware before deciding to partake of a meal in it. We are world-wide travellers and I have to say that this is the very first of hundreds of restaurants in which we have dined which had the strange appearance of bare tables. April 17, 2013
Rated 1.0 out of 5.0 by This hotel was awful. This hotel was awful. A Priority Club member checking in just before me was given a white 'welcome' bag. I, also a Priority Club member, was not. My room was old, dark, and smelly. The worst part was breakfast...the room was so brightly lit it felt like i was being assaulted. the food was mediocre. the floor was so sticky that my feet made noise everywhere i walked. and the staff would not leave me alone. asked me probably 8-10 times over the course of a 30 minute meal if they could do anything for me. too much! April 15, 2013
Rated 4.0 out of 5.0 by Good breakfast Stayed one night so our daughter was able to visit nearby colleges. Nice location, good breakfast, rooms just average, little expensive for the age of hotel. Front desk people were nice and friendly. Would stay again. April 12, 2013
Rated 5.0 out of 5.0 by Great Service and Breakfast The Check in and out was flawless. the complimentary breakfast was awesome! April 12, 2013
Rated 5.0 out of 5.0 by Great Place To Stay!!!!! Well worth the price! Beautiful and clean room. Great customer service. The continental breakfast is to die for!!!! Will come again!!! April 9, 2013
Rated 4.0 out of 5.0 by Expensive for a one night stay It was expensive for the night, it's was'nt even a suite we stayed in. But we paid the price as if it was. Service was average, i was unable to get my reward night here. Dissapointing. Overall not to bad we only stayed in to sleep and leave early in the morning. It was an expensive night, I thought of staying elsewhere for that price, but was to tired to look elsewhere. April 7, 2013
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