 Guest Reviews
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93%
Recommend This Property
Overall Experience 4.5
93%
Recommend This Property
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A week stay
ByATraveler
December 09, 2019
Overall ok. Wish that they have better breakfast items or separate meat from non meat hot items. Asked for an extra blanket and got two cover sheets instead. Lame thing, since I asked for something basic.
Very nice staff
ByArsch
December 07, 2019
Very nice staff and clean. Good location and nice restaurants and shopping near by
Travel with small children
ByAnne
December 04, 2019
Have stayed here before because it has one of the best indoor pools for our children.
A major disappointment was arriving in a snow storm to discover that the onsite restaurant was closed, so we had to take the children out in bad weather to eat dinner.
Rooms outdated and items left behind near curtain. Decor was very outdate.
ByHolly L.
December 03, 2019
Great front desk service. Very pleasant and parking was convenient to room location.
Great option for the Rochester Area
ByTimG
December 03, 2019
New beds= great sleep. Clean room. Nice facility. Service was top notch.
No problems overall satisfied but a small issue
ByMike
December 01, 2019
Not an urgent matter, but tried to call guest services on the room phone and it never went thru to anyone. i had to actually call the hotel to ask a wuestion about checking out. It wasnt a problem, just wasnt sure how to reach anyone if there was a problem.
Good deal
ByBrie
December 01, 2019
Aside from a few things where the room could have been kept more clean, I would say this hotel is good for the price!
Nice Stay
ByTeej1994
December 01, 2019
This is a renovated hotel that is very comfortable and well staffed.
Best breakfast set up in the IHG realm.
ByLenny
December 01, 2019
Besides a very personable staff (Tony was great) the breakfast had staff and bought coffee right to the table first thing. No other Holiday Inn I have stayed in did that. Really prepared me for the day ahead.
Frequent stays at a great hotel
ByMike
November 30, 2019
I am frequently at this hotel, approximately 10 times a year and it is always a fantastic stay. Everything is always clean, and comfortable. The proximity to good places to eat makes me look forward to staying at this hotel.
Comfortable with children
ByBeck50
November 28, 2019
Enjoyed the night there were no issues at all. Had children with us very enjoyable.
They exceeded my expectations
ByWigman
November 28, 2019
My stay was really great. The staff is very courteous and helpful in every way. Good service !!!