 Guest Reviews
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93%
Recommend This Property
Overall Experience 4.5
93%
Recommend This Property
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Great stay with excellent service!
ByRobbie
November 16, 2019
I was impressed by the friendly staff, clean rooms and great breakfast! I was so thankful for the assistance removing snow from my car in the morning! I’ll definitely stay here when I’m in the area again!
Fantastic service
ByLJHLB
November 15, 2019
Outstanding service, Friendly helpful staff, Comfortable clean rooms, Great atmosphere, Wonderful location..... highly recommend this hotel!
Love this location
ByTeta
November 13, 2019
We were in town for hockey and this location is ideal for quick rink access
Relaxing getaway
ByRoxie
November 12, 2019
Room was very clean and comfortable, did not hear any outside noise. Would highly recommend to others.
Clean room-great beds
ByStars213
November 11, 2019
Hotel is clean and beds are very comfortable;convenient to RIT and shopping
Good hotel with great staff
Byfonya1028
November 10, 2019
Had a good stay. The only disappointing aspect was the king suite offered no cups, plates, silverware or paper towels. Had a sink, small fridge, microwave and Keurig, but nothing to use to prepare or clean with. Wish I had saved the money and stayed in base room.
Beautiful, comfortable, cute furniture, lovely decor.
ByCzymjq
November 07, 2019
The only thing I didn't like was that they charged my card $17.15 for "incidentals", but didn't tell me they were doing that up-front.
Great experience
ByJulie
November 05, 2019
Enjoyed my time at this hotel! Will definitely stay here again!
Overall great
ByJon160
November 04, 2019
Can’t say one bad thing... overall experience at this location was great, though wish managers special extended past 2 beer min just like my stay before in a Holiday in in Charleston, SC.
Customer service
ByRJ0809
November 01, 2019
This was our second stay at this hotel and I can say it was another pleasurable experience. The staff was exceptional from check in to check out. Very friendly and accommodating. Looking forward to our next stay.
Worst Holiday Inn Experience I have Had in Years :(
ByRayBan John
October 31, 2019
I Hate to say it but this is NOT a Good Hotel...
Front Staff is Not Helpful at All...
Seem Much More Concerned About Themselves than Helping Guests...
Night Shift was Never to be seen after 2pm..
Fighting in the Hall woke us Up Both Nights...
Like Pulling Teeth to get a Check out Time later than 11 a.m. when the place was Empty on Sunday...
So Much for Platinum Elite...
Great Stay ,
BySuj@3412
October 27, 2019
Great Stay and loved this hotel. Very convenient and very clean. Well Maintained.