 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.5
94%
Recommend This Property
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Comfortable beds and very clean!
Bynickkathnickkath
September 28, 2016
This hotel was a good value - the bed was very comfortable, there was a free breakfast buffet, and everything was very clean.
nice
Bypongman843
September 26, 2016
all good. breakfast was great. pool was a little to warm for my taste but that's just personal opinon. would definatly come back.
Great Clean and Comfortable Hotel
ByB3024
September 26, 2016
Very clean and accommodating hotel. I would definitely recommend this facility to others.
Comfortable room overall and very attentive staff
Bymisslisbeth
September 24, 2016
Overall, the hotel is tops in our opinion and we will definitely stay there next fall.
One of the best Holidays in NEW YORK
Byjzcsc
September 22, 2016
Greg and Melissa at the front desk are GREAT! The housekeeping staff was extremely nice and always said hi when crossing there path in the hall. This place deserves and AWARD! Best Value, Staff, Comfort, Proximity (near malls/restaurants) Hands down, great place. Thank you for your professionalism and acknowledgement of being a SPIRE member.
clean and comfortable
ByInCharge
September 22, 2016
I was very happy with the hotel, very clean and comfy, the bed and pillows were great, I slept thru the night. felt rested. I felt safe at this hotel, inside and out.. location also good for me. I have gone back a third time here and will go again.
Good value
Byharveyboys5
September 21, 2016
We stay at this hotel every year in Sept. We attend a local event. We like the location being near restaurants that you can walk to and shops also in walking distance.
The staff is friendly and attentive. The rooms were clean and the bed comfortable. I usually have issues sleeping in hotels but was able to sleep all night.
Comfortable, convenient stay.
BySoLiana
September 21, 2016
Good value for the money. Rooms are not extravagant, but are roomy enough and comfortable.
Suggestion for Breakfast Buffet
ByLenan
September 19, 2016
I would recommend having a microwave in the breakfast area. While the food selection was very good, the temperature of the food was just warm. Also, the toaster took a very long time to toast the English muffin so by the time it was toasted, my breakfast was getting cold.
Thank you.
Holiday Inn --Market Place Rochester USA
Bycannot find name
September 18, 2016
Excellent hotel---with hot water.!!! The entrance to the hotel needs updating. The overall experience was really excellent, Friendly staff, many amenities in the room i.e fridge, microwave, coffee machine, DVD.and TV. The cleanliness of the room was excellent.
Highly recommended hotel
Clean and Comfortable
Bybreakofday27
September 06, 2016
Our stay was better than expected. The hotel was up to date, clean and comfortable. We have not stayed in a Holiday Inn previous to this and were wary, but were pleasantly surprised at the stay.
Great room for a Great price
Bycath2351
September 04, 2016
I always stay at the Rochester - Market Place when in Rochester. There is a free breakfast which is great for the kids, and the staff are always very friendly.