 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.5
94%
Recommend This Property
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Not so early
ByGambler67
August 08, 2016
I wasn't happy with cleaning personal who knocked on door before 9:30A to clean room.. Who then looked annoyed when I told them to come back in 1/2 hr.This occurred Sat. 8/6.
Relaxing getaway
ByDouble JJ223
August 07, 2016
I have had plenty of experience with IHG hotels and have never been disappointed. The same goes for this hotel. From the moment I checked in until I checked out, everything was wonderful. Would definitely return if I am coming back to the area.
Comfortable, quiet
ByBBJM12
August 05, 2016
This was a short trip. We got in late and left early. The bedroom was quiet and clean. Beds were comfy. Internet speed was good. Nothing fancy, but for the cost this was a nice, quiet, clean and comfortable stay.
Friendly greeting. Breakfast staff was excellant.
BySkip1146
August 04, 2016
Front desk staff was always accommodating. Problem with tv remote was corrected without delay. Had breakfast 2 days and everything was well prepared. Staff was excellent.
Great Staff, Great Stay!
ByGrammiebear
August 03, 2016
Very clean, comfortable hotel with excellent customer service. Very courteous, accommodating staff. Will definitely be back!
Stay
Bysmart guy
August 01, 2016
Very good food and dining room was good. Hotel was clean and comfortable
Great Stay!
ByGriswolds
July 31, 2016
The staff at the front desk were very friendly and welcoming when we arrived. They even went out of their way to make recommendations to us in regards to dining and exploring. They were very personable and we knew right away we had chosen the right place to stay. The hotel was also in a great location with many stores and dining, within walking distance.
COMPLAINT ABOUT YOUR CHARGE
ByCHASLIC
July 31, 2016
I WAS DISAPPOINTED ABOUT THE EXCESSIVE OVERCHARGE I LIKED THE HOTEL BUT DISAPPOINTED OVER THE CHARGE
Convenient
BySteveB732
July 31, 2016
This is a convenient hotel whenever I stay in Rochester. Pretty much what you'd expect from a Holiday Inn.
Great stay
ByFLYBOY ll
July 30, 2016
GREAT FRIENDLY PLACE TO STAY, BREAKFAST SELECTIONS GOOD CLEAN COMFOTABLE ROOMS. OTHER THAN THE BATHROOM FAINTLY SMELLED OF CAT DID NOT COPMPLAIN.
great stay
Byfamily from home
July 27, 2016
This hotel met or exceeded our expectations. The rooms were very clean and quiet. The breakfast included hot foods and was filling. The staff very attentive. We had no complaints and would stay here again.
Perfect for family...
Bykristen1718
July 22, 2016
While there are many hotels to choose from in the area, my family of five has decided upon the Holiday Inn Hotel and Suites in Marketplace three times upon visiting friends in Rochester. We have recommended our friends to this hotel and they were also overly pleased with their stay. Our little boys loved the big, beautiful pool (and mom and dad enjoyed lounging in the comfy chairs!). And we really loved all of the choices offered during the complimentary continental breakfast. We will definitely be back next year!