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Rated 3.8 out of 5 by 125 reviewers.
Rated 5.0 out of 5.0 by hotel over all good, had a nice stay at this hotel, staff mostly the front desk staff. September 15, 2014
Rated 2.0 out of 5.0 by Never again I am a club member staying exclusively at Holiday Inn hotels. In all my travels this was the worse hotel. The reason I rate this stay as badly as I do has nothing to do with front desk personnel but the room itself. Although the room appeared to be clean, the smell of cleaning chemicals was very overwhelming. It smelled like the room was just disinfected and the residue of the smell was unbearable. At first I though I was imaging it, but my wife concurred. To add to my disappointment, this was my wife's first business trip with me and I was embarrassed because of the condition of the room. We figured while we were out to eat, we would open the window and run the air conditioner, hoping that it would clear the air. To my dismay upon returning to our room the smell was still as overwhelming as it was upon checking in. Although I will be traveling this route again in the near future, I will not stay at this Holiday Inn again. September 12, 2014
Rated 5.0 out of 5.0 by Perfect night! Good and comfortable hotel! Good service and super clean... good reason to stop by again September 10, 2014
Rated 2.0 out of 5.0 by pool heater wasn't working, poor internet service This hotel was chosen specifically because it had a pool. Upon arrival the first thing I was told was that the heater was not working. The internet was so slow I couldn't retrieve my e-mail. The bed was very lumpy so I had a poor night's sleep. Overall, a very bad experience. September 6, 2014
Rated 4.0 out of 5.0 by Nice Staff The staff at the Holiday Inn/Santee was super responsive. September 4, 2014
Rated 4.0 out of 5.0 by Internet connection poor and pay for breakfast The lobby was much improved since the last time we stayed at this property. However I remembered from the last stay that we did not have a breakfast included when we arrived. Compared to other hotels in area and most hotels on the 95 corridor breakfast is included. Other than that it was a nice stay, but the value is low because of breakfast. September 1, 2014
Rated 4.0 out of 5.0 by Comfortable Hotel - I-95 Very convenient hotel off I-95. Nice restaurant, good food, great service. Clean, comfortable room/bed. Front Desk staff members and dining room staff were very accommodating and pleasant. Would stay again at this hotel. August 25, 2014
Rated 2.0 out of 5.0 by Tried and true In spite of the poor reviews I saw online I gave this hotel a try - well the reviews were accurate. Don't walk run to another hotel. My bathroom toilet had remnants from the person that apparently used it before my visit. Well once I reported this to the front desk I was given another room and this "new" bathroom had a used bar of soap left from the person that used the room prior to my visit. The next morning since the manager was not there I asked to be called so I could express my disappointment and although my information was written down I've yet to receive a call. Perhaps that's the norm but I'm done with this hotel! The funny thing is while leaving my room to checkout in the middle of the hallway there was at least 6 cleaning carts. Hope restrooms got cleaned before checking in more guest. August 20, 2014
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