Rated 4.1 out of 5 by 416
Rated 4.0 out of 5.0 by Yorkshirelass1 Staff and Service
Book online on their site you get a cheaper rate. When I rang up I was informed there was only a more expensive room available. . I only rang to see if I could book the room and if it would be possible to remain in the room from the previous night - I was a delegate at a conference (same standard room I might add) She was not helpful. So I immediately went back online and booked the room I had just seen. Anyway on arriving at the Hotel the receptionist asked if I was staying just the one night as a delegate. I explained that I had booked a further night which I had paid for myself, she immediately asked if I would like to remain in the same room. What a sensible young lady, it saves on them changing the bed linen and towels and me moving rooms. Other than that the air conditioning was too high in the ballroom and although it was reported by more than two delegates they didn't change it. Otherwise a lovely place and would recommend it. Just remember to book online on their site and not ring them up!!!!
October 19, 2014
Rated 3.0 out of 5.0 by MLPS Excellent Staff, Rooms Dated
Staff were efficient and friendly. Hotel reception and bar area were modern and bright with beautiful fresh flower displays. Rooms were a let down, dated, tired with scratched table and a cobweb in the corner of the room. I expected a little more for the price we paid.
October 16, 2014
Rated 5.0 out of 5.0 by Dotty64 Great location and clean, comfortable accommodation.
Really enjoyed overnight stay, but it was not long enough to enjoy all the facilities. If we come to Stratford again, we would stay longer and enjoy your hotel even more. Your front of house staff could have been friendlier, but they were helpful.
October 14, 2014