Rated 3.9 out of 5 by 220
Rated 2.0 out of 5.0 by Smudge190 Poor service through out
This is the worst Holiday inn/hotel I have stayed in and I spend a lot of time in hotels due to work, I spent two weekends at this holiday inn in a row, the first weekend I found a women's hair on the wall of the bath room and it stayed there for two days, the evening meal was poor, I ordered a starter then a main meal, the main meal came first then I was told the starter was left on the side, my friend ordered chips with his main meal but they did not turn up, I had to call over the staff to ask where the chips were as they were busy talking, the following day our group ordered their food and 30-45 minutes later we found out the order had not been sent through to the kitchen.
You always had to wait for staff at the bar and at one point I went to reception to see if any bar staff was working.
The following weekend was not much better, i was walking down the stairs around 15:00 and due to no lifts one of the cleaners thrown dirty sheets from the 1st floor to the bottom floor in to a bin while I was on the stairs.
May 1, 2015
Rated 4.0 out of 5.0 by chriszzz Good place to stay
Missed the entrance the first time round as a group of men were playing football on the drive. The service was good and the room was generally in a good state of repair. The main problems' where in the bath room as the toilet made a lot of noise each time it was flushed and the fan was not working
April 30, 2015
Rated 4.0 out of 5.0 by RShaw2015 Non Veg Breakfast Menu
Me and my daughter don't eat meat outside, we tend to eat vegetarian menu's, it would be desirable to keep the meat section away from the vegetarian section because sometimes people can be messy and from time to time the meat can fall into the eggs/scrambled or the tomato's etc.. I hope you catch my drift.
The bar or coffee area should be opened longer hours.
April 29, 2015
Rated 3.0 out of 5.0 by blueant Great few nights sleep
Stayed whilst working in the Area. hotel has just the right balance of what is required and is easily accessable .
April 27, 2015
Rated 5.0 out of 5.0 by Lord L Great staff
Another great stay was greeted as a gold IHG member by the most capable duty manager Simon. As always yes the hotel needs a bit of TLC, but my only moan is the wifi, yes as a IHG member you get free wifi but it's too slow and you have to get vouchers to access it every 24 hours, please sort this out. As always kids eat free dinner and breakfast and the onsite Heath club is great when you have young children. Must mention Lauren who always make time for my children and make them very welcome.
April 21, 2015
Rated 3.0 out of 5.0 by jedirich26 It was ok!
The Holiday inn in swindon was ok it looks clean but it had little bit of a high level dust about the hotel and in the bedrooms. But over all Average with a swimming pool and gym...
April 21, 2015
Rated 2.0 out of 5.0 by TrueReviewer28 Not comfortable as you would expect
After second time being here, I feel it was worst than before. The room had dirty carpet floor and being right next to the road where roadworks are going on it made it difficult to sleep.
April 19, 2015