Rated 5.0 out of 5.0 by Kitty555 Very pleasant stay
I have stayed in this hotel many times over the years when visiting family in the Swindon area. The staff are always very friendly and helpful. The breakfast is always very good with friendly waiting staff and lots of choice. The dinner menu is quite varied and is good value and they always try to accommodate any special requests. The rooms are clean and well serviced although the bathrooms probably need a bit of an upgrade at this stage. The location is good for town and the motorway. The hotel's public bar area is just OK - not very cosy in the winter as it is also in the hotel lobby. The rooms are usually very quiet, Would recommend.
May 13, 2013
Rated 3.0 out of 5.0 by Clever An OK stay - Nothing special
I booked this Hotel as I was visiting friends in the area with my wife and two teenage boys. On booking two months in advance I requested interconnecting rooms which I was told were available at the time. I selected a Holiday Inn over and Express to make the stay as comfortable and enjoyable as possible. On arrival the reception informed me that the interconnecting rooms were not available and I had been upgraded, that just means a bigger TV.
The upgraded rooms were of average quality and the twin room I had ordered for my boys was a double and I had to request for the sofa bed to be made up (not a comfortable sleep!). The hotel is in need of a re-vamp and I now wish I had stayed in an Express which are more modern, clean and tidy.
On a plus point we did use the pool the following morning which was very nice.
May 13, 2013
Rated 4.0 out of 5.0 by Swede52 Friendly staff
The very friendly staff made me feel welcome and the breakfast buffe was all we needed for a day out in the countryside.
May 12, 2013
Rated 4.0 out of 5.0 by thedoctor1 stay at Holiday Inn Swindon
The Hote Staff were very helpful and our room was very good and comfortable. The hotel food was excellent and the overall price was very good value. It is excellent that some hotels still have some smoking rooms as people do smoke regardless of what many others say, and to be able to use this facility adds the Hotels attractiveness to quite a few peope.
May 11, 2013
Rated 1.0 out of 5.0 by farmi room
was given a room that interconnects to room next door
could hear everything they was doing in other room they was coughing all night didn't hardly get any sleep and they had a wake up call at 7 am not sure why as they was up at 6 could hear the hair drier
think you should keep that sort of room for familys that need more than 1 room only
May 6, 2013
Rated 4.0 out of 5.0 by Ken2806 Swindon Holiday Inn
The over-riding memory of this hotel, is of the excellent customer service received upon arrival and throughout my stays there.
The welcome is excellent and informative. When I have questions or requests, the responses in terms of content and delivery is also excellent.
The breaksfast here is top quality. Well laid out and fresh.
The staff in the restaurant really are outstanding. The welcome is efficient and warm, without being over-bearing. Anything that needed to be cooked was provided in a really short space of time, which is important for me.
I stay in a lot of hotels as part of my role and I would rank the staff in this hotel as pretty much number one.
The rooms are a little tired in terms of decor, but well cleaned and comfortable.
A key draw back for this site, is the fact that the WiFi is so expensive, even for a Gold member for priority club. Generally for chain hotels and for many independents WiFi is now free.
I can claim the expense from my company, but do not feel able to as it is so expensive.
The gym is quite small, but again well looked after and friendly.
April 25, 2013
Rated 4.0 out of 5.0 by Grandmother18 Another great stay at a great hotel
Have stayed a number of times and will keep coming back. Love the swimming pool and the helpful staff
April 12, 2013
Rated 5.0 out of 5.0 by pensioner Very friendly staff
I have stayed many times in this hotel and have always felt at home. The staff are kind, helpful and always friendly. The rooms are clean and quiet and breakfast is a delight. The sports club is just the right size and the pool is spotless. From the manager down, this is a welcoming hotel.
April 10, 2013