Rated 4.0 out of 5 by 91
Rated 4.0 out of 5.0 by fieldmouse78 Relaxed and friendly atmosphere
I've stayed here quite a bit in January and February with more to come in March. The staff are incredibly friendly and it's the little things like remembering you by name, stopping to chat that do make the difference.
The rooms are clean and comfortable, the ones I've stayed in have been of a good standard and any problems have been sorted out swiftly.
The menu is varied and interesting, certainly there's enough choice available so that a guest doesn't get bored. The selection of the bar is ok, there is a lack of a decent real ale on tap, it's all fizzy beer but I expect there's reasons behind that.
I turn up to some hotels with a sense of dread, it's nice to say that I feel welcomed by the staff here and I genuinely feel relaxed and at ease.
February 21, 2014
Rated 5.0 out of 5.0 by TD 72 Rooms and Comfort
Hotel and rooms meets the needs of our short stay. Having now stayed a number of times. All the rooms we have been allocated have been upto the same high standard. Staff are very helpful
February 21, 2014
Rated 5.0 out of 5.0 by bedders1 Weekend away
Thank you Holiday Inn Swindon for a very relaxing weekend. All the staff were excellent and very helpful. What impressed us most was our meal in the restaurant on the Friday night. The food and its presentation was as good as I have had anywhere.
Looking forward to seeing you again soon :) .
February 15, 2014
Rated 4.0 out of 5.0 by Robby65 Rooms
We booked a double room & Bed but when we arrived we where given a small room with bed against the wall. so you could only get in one side. my wife has a bad back so this was not suitable.
The young lady on reception was very good and found us another room. the room was a nice family room which seemed excellent.
We went to bed but soon found out that there was Heating & Air conditioning units outside the window that stopped us getting to sleep. I had to get up and get dressed and go back down to reception. again the receptionist said she was very sorry and would try and find us another room. unfortunately she could only give us a room with single beds so I had to take it.
Despite the single beds the rooms was excellent and we had a good nights sleep for the seven nights we where staying.
I must say that the staff are excellent and the service is very good and we will be staying again later in the year.
February 10, 2014
Rated 5.0 out of 5.0 by Chipchipaway A very nice place to stay, with amazing staff
As a women staying on my own on a regular basis I always feel safe and secure in my room. The staff here is Swindon are amazing, they are credit to the Company, nothing is too much effort. only downside is that I'm a weight watcher so I would like to see some healthy options on the menu.
I would highly recommend staying here
February 3, 2014
Rated 3.0 out of 5.0 by pegasus1 Holiday Inn, Marlborough Road, Swindon
Had a poor stay here.
We use Holiday Inn a lot, as IHG reward club members, and always upgrade.
We had booked an 'executive' room, which turned out to be a normal room with 2 bottles of water, a kit kat and 1 bath robe.
We are used to having to ask for the 'extra' robe, (why, when its booked as a double?, and no slippers, as usual!), but this was such a disappointment we may change hotel brand.
On the main website it says an exec room has a mini bar, safe, and the robes/slippers as above, but not only did we NOT get that, the room was so small I had to stand up while working at the desk to allow my wife to move around the room.
It was one of the smallest hotel rooms I have ever stayed in, ever!
We did ask at reception about moving to a more adequate room but they said all the rooms are the same size, and offered a bottle of wine as a sweetener.
The staff were friendly, and tried their best to assist, but still felt a little hard done by.
January 29, 2014
Rated 3.0 out of 5.0 by johnfm Not what I expected at a HI.
no control of rowdy group of girls out on the town in the public area.
grime/mould on window frames in bedroom.
reception in the morning and records of our reservation not sure what we had booked /paid for.
not what I have experienced elsewhere at HI
January 28, 2014
Rated 5.0 out of 5.0 by Eriskyne Comfortable stay
A very clean, comfortable and friendly hotel. The staff are friendly, welcome and a credit to the management team for picking a great team.
January 25, 2014