Rated 3.9 out of 5 by 285
Rated 5.0 out of 5.0 by Den57GG Good location for relaxing
Due to the location, we managed to combine shopping at the Designer centre with a relaxing stroll around the local park, and food and drink at the local pub, with real ales.
October 4, 2015
Rated 5.0 out of 5.0 by annbh Good Quality Hotel
On arrival the outside looked dated. Windows had single glazing.
However rooms had been recently updated with walk-in showers.
Bar area and restaurant was good.
September 24, 2015
Rated 4.0 out of 5.0 by lightwater retiree fine location
easy to find, close to major routes, without the need to go into the town, but quiet.
September 23, 2015
Rated 4.0 out of 5.0 by SteveO41 Nice hotel, good value for money.
The hotel stay was good. The staff were excellent, and offered any help they could. The restaurant was good, with nice food, but a slightly limited menu. The general appearance of the hotel was that it could do with a good lick of paint and looked a bit dated, but this happens in busy hotels. The room was nice although the bathroom which looked as if it had just been renewed was rather small with no bath, but a walk in shower (which was the best shower I have had in a hotel).
Overall the stay was good, with good value for money and a really nice buffet breakfast.
September 20, 2015
Rated 5.0 out of 5.0 by markizy Perfect location, great food and some staff are really great!
Always meant to post a good review about this IHG hotel but kept forgetting. Stayed here a lot as it's close to some family and generally really great place. Had a few mixed experiences but anytime Mel has been on front desk and death with me, she has been awesome and really professional.
Thanks for the comfortable stays and great service (especially Mel). See you all soon!
September 17, 2015
Rated 3.0 out of 5.0 by Lord L I WANT A BATH !!!
Have stayed here dozens of times and I have put up with an ageing hotel but the staff have always made up for the property.
Stayed with my children last weekend ( 2 nights ) was greeted by Vicky on reception as a platinum IHG Member and given a room on the ground floor,
GREAT BUT no bath this hotel is changing to a Holiday inn Express and me and my children don't like it !
I stay here because I like the warm welcome I get from the staff not the hotel its self and now no baths !!!
From Simon the duty manager who always takes time to speak to my children and bribe them with chocolate to Lauren behind the bar who understands that children are guests in there own right and takes the time to talk to them, priceless ! But I want a bath !!
A new shower is not going to keep my children happy, please tell me that all the baths are being removed ?
LOVE THE STAFF HATE THE HOTEL !
September 17, 2015
Rated 5.0 out of 5.0 by Methorian Excellent Staff
Friendly welcoming staff. Refurbished bedrooms (the bathrooms are a bit small). Nice place to stay.
September 15, 2015
Rated 4.0 out of 5.0 by Photorock Business Stay in September
Comfortable and clean hotel- staff excellent and friendly
September 14, 2015