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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 685 reviews
84%
Recommend This Property

Ratings Breakdown

685reviews

  • 5 Stars
    340
  • 4 Stars
    206
  • 3 Stars
    76
  • 2 Stars
    39
  • 1 Stars
    24

Thank you Mel

By

20 April 2018

Having stayed at this hotel before I was reluctant following a bad experience during my stay. BUT I was so glad that I chose to go back, yes the hotel is looking tired but the staff make your stay very comfortable. Thank you Ryan for a very proffessional service during my evening meal, the Gammon Steak was succulant and very tasty. Checking IN & OUT (Willy Hutch sang that back in the day) was a delight Mel made you feel at home straight away. If I can tell you a little story, my brother and I at the age of 15 in the rough end of East London were told by my late father 'Twins if you ever see someone without a smile - give them yours!' well he must have been talking to Mel as well, her manner and proffessionlism was second to none, thankyou for your warm welcome and pleasant goodbye as I went on my way, I look forward to my next stay. You never the owners may give you the money for that upgrade quicker than you thnk!

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