Rated 4.2 out of 5 by 231
Rated 5.0 out of 5.0 by Balloon chase crew Closest hotel to Balloon Fiesta Park
Have stayed at this property for the last 4 years during Balloon Fiesta. A little pricey, but you can walk to the balloon park. The food is like all Holiday Inn Express's, with powered eggs, and everything else microwaved, but no a big deal with me. This year, at 4am, they had coffee and cinamman rolls ready for visitors who leave between 4 and 5 am. They also extended breakfast a little longer, so those returning from the park could still get something to eat. Safe place to stay, which is important to know if you ever stayed in Albequerque Well lit parking lot. Great maid service and the evening front desk manager, Parlay, is fantastic. He knows what restaurants to send you to, quickest ways to get places and goes out of his way to make you stay memorable. Every night I saw him, he was helping them take group- pictures, or going out of his way to make the guests feel confortable. He is the best front desk manager I ever had at any property except Disney. Nice hotel.
October 10, 2015
Rated 3.0 out of 5.0 by Kate2004 Great location, old
Easy to walk to the Balloon Fiesta ground, but the staff is less than average. One didn't know where extra tea was located (she kept pointing me to coffee, coffee is not tea). We had a leak in our room, and we ended up staying in a smaller room, just to stay dry.
October 8, 2015
Rated 5.0 out of 5.0 by Yondan1 ABQ seminar
A desirable property at a desirable location for the purpose of the trip. Met my expectations that I have come to expect from a Holiday Inn Express. The only shortcoming was as a Platinum Elite member was not greeted as such and was not offered a choice of arrival amenity or points.
October 8, 2015