Rated 4.0 out of 5 by 54
Rated 4.0 out of 5.0 by BSP05 Good after Corrections
First night bed had wrong size bottom sheet & bed pad that kept coming off. Also, bathroom was nice enough but very cramped. We told desk clerk & she upgraded us to a suite that had properly sized sheets & a little more counter space in bathroom, although still cramped. I think all bathrooms at this location are pretty tight on space. Mattresses are comfortable & rooms are attractive, good condition & up to date. Rooms have fridge, microwave & coffee maker. Suites have added wet bar & sofa area. Included breakfast was standard HIE fare. Location was convenient just off I-25. Fine besides sheet problem 1st night.
December 5, 2013
Rated 5.0 out of 5.0 by Ljfez Not close to I 40 as led to believe.
The room was nice, the bed was comfortable, it was clean. My only complaint was when I typed rooms by I 40 this came up. I was suprised it was this far way from I 40. There was a closer Holiday Express than this when we left the next morning.
November 19, 2013
Rated 5.0 out of 5.0 by Luisa71 Comfortable room, excellent customer service
The hotel staff could not have been more friendly, helpful or accommodating. The room was a good size, and the bed was very comfortable. The bathroom was a bit small, and rollaway beds are not available. Overall, we had an excellent experience.
November 9, 2013
Rated 4.0 out of 5.0 by JohnC00 Great stay! Will be back!
Really enjoyed our stay at this property. Rooms were clean and the complimentary breakfast was very good. Great value!
October 28, 2013
Rated 1.0 out of 5.0 by Mom5boss Noise and Air
It was a horrible stay for a Holiday, the heater was either hot or cold. We had to unplug the unit finally. We got a suite, it was small and the sheets were not "holiday". The suite was next to the public bathroom and we could hear noise all night long. I love Hoidays but this stay was horrible.
October 26, 2013
Rated 5.0 out of 5.0 by Colorado65 Comfortable mini suite and great service
Location was great for us. We stayed for 4 days. Room comfortable and clean. Staff was friendly and helpful. Breakfast was incredible! Would definitely stay here again and recommend it.
Our only problem was a TV that would not turn on again after it was turned off and required daily maintenance . One suggestion would be to add more fresh fruit to the breakfast menu.
October 26, 2013
Rated 4.0 out of 5.0 by silver12 Customer Service
Requested 3rd floor room - was told unavailable at check in when it was plainly obvious hotel was not full - extremely disappointed and will let others know.
Scheduled wake up call and final night - call never came.
Was very disappointed with my treatment during this stay. Mat affect my future decisions to stay at this hotel on upcoming business trips.
October 22, 2013
Rated 2.0 out of 5.0 by StrictlyBusiness Not at the Level of Holiday Inn Express Properties
I've stayed at a variety of different Holiday Inn Express properties, and this property is not at the level it should be. I arrived later in the evening, and I had to wait a few minutes before someone came out to check me in. When I arrived in my room, the TV was on (?# and it looked like I was missing a couple of pillows for my bed. The bathroom is definitely the smallest bathroom I've ever seen in any hotel room as there is about 2" of clearance between the door and the toilet. I was awakened with the floor shaking and a running motor sound #exhaust fan?) at 4 a.m. and didn't get back to sleep. Later,when I took my luggage to my car and tried to get back into the hotel from the side door, the lock was broken. What I found interesting was that there was a note in the room that said that the hotel management considered a rating of less than 9 out of 10 to be unacceptable. A gentle note to management: I wish I could be more positive, but this stay was a 5 out of 10. Sorry.
October 20, 2013