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Rated 4.2 out of 5 by 228 reviewers.
Rated 5.0 out of 5.0 by Comfrotable bed for great rate. Arrived tired on the last night of our two week vacation. Desk clerk was very accomodating in getting us into a king size suite at a great rate. He quickly solved our problem of non working remote control. Good job Parlay. October 5, 2015
Rated 2.0 out of 5.0 by Average Hotel is a good choice if you need to be in the northern part of Albuquerque. Not a great HI Express, but fairly average. A problem that has become all to common with IHG hotels, this one included, is they don't credit your Welcome Amenity Points to your IHG rewards account. I have been told that this us up to the local hotel to do and not IHG's responsibility. If you're not going to credit the points, then don't ask if I want points or the bottle of water. September 24, 2015
Rated 3.0 out of 5.0 by Disappointed Stay This location was not what we have experienced at other Holiday Inn Express locations. See my answers in the survey September 16, 2015
Rated 4.0 out of 5.0 by Good location Great location, friendly staff and room only issue is the floor in the room felt poorly constructed. The whole room shook with every step and the bathtub creeked when anyone was in it. The laundry room only had one washer and dryer but it was well maintained and clean. September 10, 2015
Rated 1.0 out of 5.0 by Gone Downhill We have stayed here several times in the past and were very pleased with the hotel. This last trip was different. When we got to our room, we found that one of the trash cans hadn't been emptied and was full of discarded partially full food containers. The TV didn't work and found that we had to unplug it and plug it back in to get it to come on. We lost $1.50 in the vending machine and talked to the midnight desk clerk about it and was told that there wasn't anything that he could do about it. Being a very seasoned traveler, this was not the response I expected. When I commented that this wasn't acceptable, he sort of blew me off and said,"have a nice day". In fairness, the morning desk clerk reimbursed me the $1.50 out of her own purse. No change at the desk. I was informed that the hotel was under new ownership...hopefully things will improve as it is a very convenient location for our needs. September 10, 2015
Rated 5.0 out of 5.0 by Great motel Very pleasant staff and clean motel. Comfortable bed and great pillows. Quiet in motel and area for a great nights sleep. September 9, 2015
Rated 5.0 out of 5.0 by Clean room My room was very clean when I arrived. The room was cleaned and tidied up each time I would return to the room after working. The bathroom was a little small, had to close the door to be able to use the toilet. That really was the only negative thing about my stay. The breakfast was fabulous and the staff was very friendly and helpful. September 4, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service Easy access from freeway- far enough away from the city to avoid the late night party crowd. September 1, 2015
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