English
Albuquerque-N. Balloon Fsta Pk
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-505-7972291
Hotel Fax: 1-505-7972292
Hotel Fax: 1-505-7972292
Rated 3.6 out of 5 by 18
reviewers.
Rated 1.0 out of 5.0 by Birdlady59 very disappointed/ loud noise all night no internet service
We were placed in room 126 on the first floor. I specifically asked if it was quiet and was told it was very quiet. Well it was next to a boiler, which made a loud boom sound every 2-3 minutes ! I was not able to sleep.
I WAS ON BUSINESS AND NEEDED TO USE MY COMPUTER, THE INTERNET WOULD NOT WORK. I CALLED THE FRONT DESK SEVERAL TIMES AND WAS TOLD TO USE A PASSWORD, USED SEVERAL PASSWORDS AND WAS FINALLY TOLD BY THE CLERK THE INTERNET WAS NOT WORKING !!!! I TRAVEL TO ALBUQUERQUE ON BUSINESS BUT WILL NEVER STAY THERE AGAIN !!!!!!!!!!!!
April 28, 2013
Rated 4.0 out of 5.0 by Marc32 Excellent Staff
My family stayed there two nights on a combination business/pleasure stay. The staff was very courteous, attentive and did everything they possible could to make our stay comfortable. The breakfast area was very clean and the food was good. I specifically noticed that a staff member was posted at the breakfast area and continued to make sure that area was clean and that the food was plentiful.
The only issue we had was with the jacuzzi. Apparently, the maintenance person was unavailable to fix the jets. Probably wouldn't be an issue for most people. However, that is usually one of the amenities that I take advantage of at any hotel.
I will definitely stay there again.
April 26, 2013
Rated 5.0 out of 5.0 by JEDM very comfortable room
What a great and friendly staff! The room was quiet and clean and the very comfortable mattresses provided a great night sleep. I will definitely recommend this hotel and I will be back.
April 24, 2013
Rated 5.0 out of 5.0 by Nazma Great Service
I was unwell during my stay and the guest relations staff went out of their way to take care of me and even brought me a care pack. I was very satisfied with the care and attention my husband and I were given during my stay there
April 24, 2013
Rated 5.0 out of 5.0 by Yasmin Very Happy
The customer service was outstanding! Staff was very courteous and all requests were fulfilled timely. Would stay there again
April 24, 2013
Rated 2.0 out of 5.0 by cubed Not Great
The room was very dark and the toilet seat was very uncomfortable. Adding a charge for "amenities including the safe" and calling it hospitality surcharge is outrageous. The desk took it off but it should never have been put on. I won't stay here again.
April 18, 2013
Rated 5.0 out of 5.0 by Evans3 Great location, very friendly staff and excellent customer service. Very nice rooms.
I stay at many hotels and this hotel provided me with a room that was better than your usual limited style hotel. The customer service was great and I would definitely stay at this location again.
April 2, 2013
Rated 5.0 out of 5.0 by Smokey123456 Great Stay
Staff was very accommodating and friendly! I love the lobby area and the breakfast was great!
April 2, 2013
