Rated 4.2 out of 5 by 168
Rated 2.0 out of 5.0 by Bob989 Stay any where else but here
We checked in on a Sunday night. The occupancy seemed to be10% at most, (there were 5 or 6 cars in the parking lot). When we got to the room the keys were not coded. I went back down stairs and as soon as the only person I ever encountered during my stay saw me she immediately said, "the keys didn't work?". Which told me she knew they weren't coded. A half an hour later someone tried to enter our room using a key. He said it was his assigned room. (Mind you there were probably 5 or 6 guest in the entire hotel). A few minutes later the front desk called to tell us we were in the wrong room. The room they assigned us to, which we had no say in. We told them we were not going to move as we had used the shower and unpacked. An hour later we heard loud car engines reeving and tires squealing. I though maybe it was at the gas station next door but after 10 minutes of this I Looked out of the window and saw that a car club was meeting in the hotels parking lot below our window making a lot of loud noise. The noise continued for over an hour before the cars drove off with a final very loud departure. This came after a long day on the road with another early departure scheduled for Monday morning. We use Holiday Inn Express often and find the service and rooms to be an excellent value. This was an extremely bad experience and at a higher rate than a typical stay in a good Holiday Inn. We will NEVER go back to this hotel and I recommend that you use either of the other two Holiday Inns in town.
December 18, 2014
Rated 5.0 out of 5.0 by kparker8431 Quick Stop
Just a quick stop through but a great value and experience! The room was clean, cool and quiet, everything you could ask for!
December 14, 2014
Rated 4.0 out of 5.0 by sunnycali Great location
we just stopped here during our road trip. The building was kind of old and the room is somewhat small. But it has everything you need. Also it is close to a lot of nice restaurants in the area. The front desk officers are very welcoming and helpful. You get free parking and free breakfast as well.
December 2, 2014
Rated 5.0 out of 5.0 by Another Texan Nice room and good front desk staff!
Our room was very clean and the beds were comfy. The front desk staff were friendly and helpful. The complimentary breakfast is a nice perk! Our family prefers the Holiday Inn Express over any of the other hotel chains. Thank you.
December 1, 2014
Rated 4.0 out of 5.0 by gssilver Nice place to stay
Staff was very nice and I even got a free toothbrush as I forgot mine. Room was clean. Bus load of kids were also staying and could hear them running up and down the hallways. Other than that, a very pleasant stay.
November 24, 2014
Rated 4.0 out of 5.0 by Redlands Good Hotel for the Business Travelers or Visitor
Good hotel up to IHG standards and a good location. No surprises, good beds and good linens, clean room, convenient location and really great friendly staff. Fair price - good value. I would stay here again.
November 22, 2014
Rated 2.0 out of 5.0 by JJ The Traveler A few Issues
My business trip to Albquerqer was for 2 nights, The staff greeted me very warmly and I was upgraded to a suite,
The toiiet was running all night but with the door shut was ok. The air conditioner would only run 2 minutes then shut down for 1 hour before starting again, even though the room temp was in excess of 77.
The smoke detector started chirping at 11 pm and continued to chirp all night at 15 to 20 minute intervals.
Very rough night with no sleep.
Reported the problems to the front desk the next morning before going to work. Upon my return that evening at 7 pm everything was repaired and functioning properly which is a great response to my complaint.
The room had a great view of the mountian and was very plesant the 2nd night.
No bananas available for breakfast, but other items were available.
I would recommend this hotel to my colegues.
November 17, 2014
Rated 4.0 out of 5.0 by Molasses50 Really nice beds and wonderful staff
Enjoyed restful nights due to the beds. Staff was very friendly and helpful.
November 14, 2014