Rated 4.0 out of 5 by 63
Rated 3.0 out of 5.0 by lineguy An ok choice
The staff was very friendly for the most part. I did have to beg for my platinum upgrade but I did get it. I just wish it was more automatic without having to beg. Without the confirmed upgrade, I would stay at the competing property for the same rate. The pool heater is broken. The location is not great next to the slaughter house/meat packing facility. The biggest issue for me is cleanliness. The bathroom floor looks like what you would expect from a gas station public bathroom. Shower curtain had large brown mold spores on it. I would be very grateful if they would put more effort into training and retaining qualified housekeeping staff. I may stay there again due to limited choices in Altus--it may be worth the hour drive to Lawton in the future. A local shuttle service would be a nice addition since there is nothing within walking distance except for a gas station Burger King.
October 16, 2014
Rated 5.0 out of 5.0 by adam t staff was wonderful
From the moment I walked in I felt welcomed. Each employee, especially Dawn (I think that was her name), was extremely friendly and welcoming. The breakfast had plenty of choices and a clean and comfortable dining room. Its the small things that make a difference to me and with this hotel the I can honestly say that I will definitely be staying at this hotel next time I'm around the area for one night or several nights.
October 12, 2014
Rated 4.0 out of 5.0 by Jethro85 NIce Hotel
Hotel is nicely appointed and is the best hotel in Altus.
October 9, 2014