Rated 4.3 out of 5 by 205
Rated 4.0 out of 5.0 Great Service
when issue with my rooms air system. Action was taken quickly to resolve. Moved rooms within 5 mins.!
July 29, 2015
Rated 5.0 out of 5.0 by GMA Soccer Great Service and Staff were extraordinary
Our stay was wonderful. The staff could not have been more friendly or welcoming. Room was clean and well kept our entire stay.
July 27, 2015
Rated 2.0 out of 5.0 by Texas Spaceman Not the same place
We travel to Amarillo frequently and have stayed in the HI-Express -South a number of times over the last year, most frequently three times in the last month and have found an inexplicable decline in the service and accommodations there. In the most recent 3 night stay, the room was not cleaned completely. The beds were made but not finished, the room was dirty/dusty when we arrived (and weren't cleaned during the stay), we had to ask for towels, and soap. The breakfast food was cold. Exterior doors were broken. The Staff seemed indifferent to whether we were there or not. This level of service trend has degraded greatly over the last year, most noticeably the last month, to a point that we have booked a better place for our next visit. Sad, because the product is good, the location great and in the past has been one of our favorite places to stay. Hopefully someone will wake up soon to the fixes needed ... this isn't a great place to stay right now ...
July 16, 2015