Rated 4.5 out of 5 by 216
Rated 4.0 out of 5.0 by Squinty McK Only one issue...
Had an issue with the noise coming from the mechanical room on the first floor. Had to change rooms. Staff were very helpful.
September 25, 2014
Rated 5.0 out of 5.0 by Jeanne792 Very pleasant staff
Upon arrival to the hotel I was greeted by the hotel staff. They went out of their way to make sure I was going to have everything I requested. The staff also answered all my questions about the IHG club. It was a pleasure to deal with such positive employees.
September 24, 2014
Rated 2.0 out of 5.0 Holiday Inn
I did not feel the room when you walked through the door, it was clean smelling.
September 22, 2014
Rated 5.0 out of 5.0 by lamps3 Very nice stay
Have stayed at other hotels in the Worcester/Auburn area may times over the last 3 years but wish I would have stayed here instead. Very clean, comfortable with great service.
September 18, 2014
Rated 5.0 out of 5.0 by AuntPru Great place to stay
My sisters and I have stayed here for the past 4 or 5 years, and have never been disappointed. The rooms are clean and comfy, the hot tub wonderful, and just a short ride to a great shopping mall and movie theaters.
September 16, 2014
Rated 5.0 out of 5.0 by J.C.B. Great service
The thing I liked best about our stay was the professionalism and attentiveness of the staff. At the front desk Penny, Doug, Kyle, and Alyssa were noteworthy. So were the two women, Fran and Shannon, who kept the breakfast bar well-stocked in a timely fashion. We were permitted to hold a rehearsal dinner in the breakfast area on a Friday night and once again the staff came through. They provided us with two conference room tables for food and drinks and gave us plenty of ice. I worked directly with Kathy to set up the event and Kyle and Alyssa were very helpful the night of the dinner. We plan to return to Massachusetts in November to visit Boston. Instead of staying in town, however, we plan to stay at the Holiday Inn Express in Auburn and make the 50-minute drive into Boston. We feel it will be well worth it the trip.
September 12, 2014
Rated 4.0 out of 5.0 by Jackie 12 Great Stay
I stayed at this hotel for a wedding in the local area. This hotel was easy to find right off the highway, was clean and offered a great breakfast!
September 12, 2014
Rated 5.0 out of 5.0 by zman2014 highly recommend, friendly accomdating staff
I highly recommend this hotel if traveling to the Auburn or surrounding areas. The hotel is very clean and the staff is tops in my book. Will return to this hotel on future business trips to the area
September 11, 2014