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Rated 4.5 out of 5 by 195 reviewers.
Rated 5.0 out of 5.0 by Clean and comfortable Service was good. Holiday Inn Express I find to be very consistent with their quality and service.. Can't say the same for the full service Holiday Inn's though. If I have a choice between a Holiday Inn and HIE, I'll always go with HIE.. August 18, 2014
Rated 5.0 out of 5.0 by Restful overnight stay We found the room to be very quiet and comfortable. The complimentary breakfast was made special by the service from the attendant, who made sure the buffet was well stocked. Her good-natured sense of humor was a bonus! August 12, 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable rooms! We enjoyed our stay at the Holiday Inn Express in Auburn. We would stay at this hotel if we ever pass through Auburn again. August 12, 2014
Rated 5.0 out of 5.0 by Excellent Staff with quick problem resolution We always try to stay at Holiday Inn Express hotels; we find we get consistent value and usually a great room. The staff at the Auburn Massachusetts were attentive, friendly and worked quickly to resolve an issue we had with our room lock. The mattresses were in great condition, very comfortable pillows, and room ac was quiet and comfortable. Overall a 9/10! August 12, 2014
Rated 5.0 out of 5.0 by Surprise! it is great for family trip stay. close to macy's shopping areas. Lots of resturant you can choose. August 10, 2014
Rated 5.0 out of 5.0 by Great Staff Staff was very friendly, courteous and knowledgible. August 9, 2014
Rated 5.0 out of 5.0 by Quiet stay in a standard room We were able to check late at night and found the room fine. Enough space, clean bathroom, comfortable bed. August 7, 2014
Rated 5.0 out of 5.0 by Great hotel I stayed in this hotel with my family. We were visiting my nephew that lives in Mass. and we always stay here when we visit him. The hotel staff are always pleasant, rooms are always clean and everything about the hotel is great. I would definitely recommend this hotel to anyone staying in the Mass. area. I give this hotel a 10 out of 10. August 6, 2014
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