Rated 4.4 out of 5 by 83
Rated 5.0 out of 5.0 by theroadgoeson4ever Clean and Comfortable, friendly staff
This hotel is clean and comfortable, with friendly helpful staff. Very good condition. A little confusing to find without GPS. With GPS, convenient and close to higher.
November 18, 2013
Rated 4.0 out of 5.0 by Ace11111 Nice hotel meets expectations
No issues. Standard Holiday Inn Express. Convenient access.
November 18, 2013
Rated 5.0 out of 5.0 by Glo14 Great comfy beds and pillows!
Convenient location. Very nice stay with the rooms, beds, breakfasts and staff. Nice fitness center and whirlpool area. Very pleased and would recommend to friends.
November 13, 2013
Rated 5.0 out of 5.0 by Eileen63 Great Staff and Service
A wedding was the reason for our stay in Auburn, Ma. After a 10 hour drive we were greeted by with a friendly hello, a fast check in and directions to our room. After the wedding on Saturday, we came back to the hotel and partied in the front lounge. About 15 relatives also stayed here. Sunday morning we were unable to get a reservation to accommodate 25 people for brunch so the hotel staff was happy to again let us use the front lounge for a pizza party. Thanks to the front desk clerk, we got to spend a few more hours with our family and he took an awesome family photo of us.
The only con: when speaking to reservations they didn't know if the corner suite had a sofabed nor did they know if it was a twin or double. It turned out to be a twin and way too small for the height of my family members. Should have booked two rooms.
November 12, 2013
Rated 2.0 out of 5.0 by Tozz60 It's too bad it's so rundown.
Room smelled - apparently once a smoking room. Smell embedded in room. Wallpaper separated from wall and taped onto wall. Staff were pleasant. Rooms need rehabilitation.
November 8, 2013
Rated 3.0 out of 5.0 by Vagabonds Service very friendly and accommodating
There were two weddings at the property the night we stayed. The noise level at night was a bit disturbing. The room appeared clean, though it needed a little freshning air- wise. The staff was extremely friendly and helpful. A little pricey for the overall quality.
November 7, 2013
Rated 5.0 out of 5.0 by Digger1969 Late Nite
Got into town late in the evening, The stall was exceptional, mede me feel very at home and comfortable, The room was very clean and neat, I Will stay here again!!!
November 4, 2013
Rated 5.0 out of 5.0 by ATHiker Great Staff Great Service
As a frequent Holiday Inn Express customer I have come to expect all the amenities as givens but this hotel stood out among its peers because of the great service.
When I checked in, the person at the front desk did more than check me in they asked about my day and my trip in a sincere way. The breakfast attendant went out of her way to open up the pancake machine so my grandson could watch his pancake go through the conveyor belt. But most importantly was the way the staff reacted when I called the next day (from 100 miles away) to say that my grandson had left his I-Phone Touch in the room. They immediately had someone check the room and called us back to say they had found it. I gave them a shipping address and credit card info so they could send it to us. We received it a few days later by UPS and the shipping was never charged to us. Thank you management. Thank you for taking care of the shipping cost and thank you for hiring such nice people.
October 30, 2013