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Rated 4.2 out of 5 by 111 reviewers.
Rated 5.0 out of 5.0 by Consistent Quality and Service I come to Benicia on business every 6-8 weeks. The service and comfort at Holiday Inn Express is always a given. Thank you! December 21, 2014
Rated 5.0 out of 5.0 by Great Place My stay was excellent from check in to check out. Highly Recommend! December 13, 2014
Rated 5.0 out of 5.0 by Staff treated us like family! What a wonderful staff and service! Madelyne went the extra mile for us. She called the corporate office to clarify a misunderstanding on my bill. Later on, she personally called our room to see if we had everything we needed. We requested a blanket, which she delivered promptly. She made us feel like guests in her own home. Thank you Madelyne! Staff the next morning was also very friendly. We will definitely stay here again. Great customer service, comfortable beds, and a nice location. November 30, 2014
Rated 5.0 out of 5.0 by Best option in Benicia We've stayed at the Holiday Inn Express several times while up visiting friends in Benicia. In terms of cleanliness, comfort, and courtesy, you will have a hard time matching this hotel dollar for dollar. We arrived at 2 AM and were checked in promptly (including the amenities for being a Gold IHG guest. Be sure to try the breakfast--way better than the usual free muffins and cereal you get at this class of hotel. November 30, 2014
Rated 5.0 out of 5.0 by Great location The hotel was conveniently located right off the highway. The staff was great during the checkin and checkout process and also helpful and giving directions to local attractions. -Gym needs more equipment. November 26, 2014
Rated 5.0 out of 5.0 Good Value Good hotel and value. Stayed here 2 other times with no issues.. Only disappointment was had clumpy sour milk from the fridge at breakfast. It was 2 weeks expired on the carton and ruined my Carnation instant breakfast powder that I had brought with me. Full compliment of breakfast was late from the 6:00am ready time posted the last of 3 days I stayed. Had to wait for bacon and eggs. Generally, breakfast is good, but I wish after 4 years of staying at Holiday Inn Express they would switch up the menu. It is always the same and boring. Not crazy about the eggs. I have stayed at several other Holiday Inn Express and they all are good value for the money. I will continue to stay at them. November 26, 2014
Rated 5.0 out of 5.0 by Nice Hotel and great atmosphere The hotel was extremely clean, modern, and had a cozy atmosphere. There was a great sitting area on the 2nd floor in the middle of the hotel. There was a fire pit, and heaters with open air lounge area. November 19, 2014
Rated 5.0 out of 5.0 by Clean and comfortable room Stayed for two nights; room was very clean and comfortable. I enjoyed how quiet the room was since I had my 5 month old son with me during my stay. The breakfast was also delicious! November 19, 2014
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