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Rated 3.5 out of 5 by 59 reviewers.
Rated 4.0 out of 5.0 by The staff was great This is a nice hotel, a little dated but they have a great freindly staff. August 20, 2014
Rated 5.0 out of 5.0 by Best hotel on Woodward Ave We have spent the last 14 Woodward Dream Cruises at this hotel. The staff is the friendliest of any Holiday Inn Express I've ever stayed at. I travel at least 8 days a month for work. I wish all hotels were as friendly as this one. We also love the remodeling which is in progress. August 19, 2014
Rated 5.0 out of 5.0 by Woodward Dream Cruise Visitor We stay at this hotel which is on Woodward Avenue for the Dream Cruise every year and the convenient location adds to the fun of the trip! August 18, 2014
Rated 5.0 out of 5.0 by Woodward Dream Cruise The perfect place to be for the Cruise. Right in the middle of the action and a safe place to store your car when your not on the street. August 18, 2014
Rated 3.0 out of 5.0 Good value for money! The good things first: - Great value for money - No frills hotel and for someone who doesn't want the frills this is great - The complimentary breakfast is great - It's fresh and wholesome - Located suitably near downtown Birmingham What went wrong: - The first morning as I filled up my bathtub, I got a call from the front desk saying that the hotel reception had water leakage because of my bathtub and so I couldnt use it. I was told a plumber will come to my room to check and fix the issue. No one came. I called again to ask what I need to do since I had to shower and leave for work. I was then told that no one can come right away so I should use the shower (not the bath tub). I checked again in the evening if they could fix the leak and if I could use the bathtub. They said, no.. I'll have to make do only with the shower and there's no chance of shifting me to another room. I agree that it's a budget hotel, but these are really basic necessities that must be available to your customers. - Some other basic utilities like a soap-dish on the wash basin were missing.. Would be good to have some of these. August 3, 2014
Rated 2.0 out of 5.0 by Never again here The room had no bathtub The housekeeper knocked and asked when I was leaving two days before my reservation ran out. The key was rekeyed by mistake and I was locked out of my room. The key locked me out a second time and I had to get a key again to get in my room There were not enough seats and people had to stand to eat breakfast All and all a terrible experience July 28, 2014
Rated 5.0 out of 5.0 by Friendly Place to Stay The staff makes you feel welcome as soon as you enter the lobby. The rooms were clean and fresh and had natural light. Would recommend this establishment to anyone traveling. July 22, 2014
Rated 1.0 out of 5.0 by Move the smoke alarm!!!! The worst part of my experience was the blaring, piercing smoke alarm, which was activated by my using the shower! Huh??? Apparently the smoke detector "sees" the shower vapor and activates, but there was no way to turn on a fan so I left the bathroom door open. Why the smoke alarm is RIGHT NEXT TO THE BATHROOM DOOR was not explained to my satisfaction. While some of the staff were pleasant, my overall experience was a general malaise and lack of interest in the satisfaction of the guests. Sorry, but never again. June 30, 2014
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