Rated 3.8 out of 5 by 32
Rated 5.0 out of 5.0 by cjean nice and clean
I had a spotless room, large and convenient to Beaumont Hospital where my husband was a patient. Good value hotel.
November 20, 2013
Rated 2.0 out of 5.0 by Snooze2 Staff great, room needs attention
Curtains falling off rod, tried to fix it, unable, reported to staff.
Mildew scent in bathroom.
Pancake maker broken, repaired, functioning poorly afterward.
November 16, 2013
Rated 1.0 out of 5.0 by ad1289 Do not stay here
Although it has an excellent location, this was by far the worst hotel I have ever stayed in. The service was terrible; unfriendly, unwilling to help, nonresponsive. The rooms were small with noticeably limited number of outlets.
October 31, 2013
Rated 1.0 out of 5.0 by Olivia98027 October 22, 2013 Stay
Arrived late - reservation was correct and room was available.
Went to my room - was pretty dismayed. Stains on the floor. Bedding was clean.
Called front desk for toothpaste - as I had forgotten mine - 17 rings - no response, nor did it go to voice mail. Same for the guest services.
Slept poorly - lots of street noise.
Went to take a shower, the water ran brown at first and NEVER got warm.
I checked out in the morning.
I met with the Manager and was told they are in the process of renewing/refreshing all the rooms. She also asked how she could have made it better - I would have expected them to return my charge, but that did not happen.
I will not stay at this property again - even when it's renovated.
October 28, 2013
Rated 5.0 out of 5.0 by southerngirl7 enjoyed the stay
We stayed at the Birmingham Holiday Inn Express for 3 nights, and we found it comfortable and quiet. The breakfast was very nice with choices that cover most tastes. The bed was really comfortable. The staff was professional and friendly.
October 26, 2013
Rated 3.0 out of 5.0 by xoxoxx Needs updating
The room was in desperate need of an update. Poor quality of linens and bedding. I'd try another hotel in the area. Kind fo hard to sleep with lumpy matress and thin sheets.
October 22, 2013
Rated 5.0 out of 5.0 by Waterskier71 Great ** As Always **
It's always a great trip when I go to the Holiday Inn Express in Birmingham. Expect a clean and comfortable room, and a friendly staff.
September 30, 2013
Rated 3.0 out of 5.0 by RedWingWillie Ok stay but building and rooms need some TLC
- Hotel was in a very convenient location for my work assignment
- Hotel is old and needs some immediate upgrades
- Room AC works well but lobby, elevator and hallways were like steam baths
- Room TV lacked Fox Sports Detroit for Tiger games which was surprising
September 2, 2013