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Rated 3.6 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by Refreshingly Perfect Place to Stay This hotel exceeded our expectations. The staff was professional, courteous, and went above and beyond to make us accommodated and comfortable. It was easy to see that the manager and employees love what they do! They represented HI Express very professionally! The room was clean and quiet. The beds and bedding were clean and extremely comfortable. Among the five hotels we stayed at during our recent trip, this HI Express was, by far, the very best! When traveling, a good night's rest means everything and this HI Express has their priorities in order. Thank you for a wonderful experience! September 24, 2014
Rated 5.0 out of 5.0 by Great location, comfortable stay, and friendly staff I stayed only one night while in town on business, but had a pleasant stay. The only significant issue was the noise -- the rooms need better soundproofing from both the hallway and outside street noise. But it wasn't really bad enough to affect my sleep. I would stay here again if in the area on business. September 19, 2014
Rated 3.0 out of 5.0 by Great location The property is in a great location to walk around Birmingham. The indoor appearance is very dated. It needs new carpeting, the elevator was creepy. The bathroom needed an update. The bathroom sink water barely came out. The bathtub drained the water very slowly and pooled during the shower. The bathroom ceiling had stains. The room was clean with a comfortable bed September 10, 2014
Rated 4.0 out of 5.0 by Nice location, comfortable room a nice hotel, centrally located to the downtown Birmingham area - a bit expensive, but typical for this area - the hotel is in the process of modernizing and our room was nicely furnished August 29, 2014
Rated 4.0 out of 5.0 by Weekend stay Clean rooms, a little 'tired' in lobby and grounds, very friendly staff and totally supportive. Great value in Birmingham, easy to walk to all of downtown. No weekend news papers available (USA is available on weekdays) nor did staff know where to get them. Breakfast was the 'normal' variety, good coffee. August 27, 2014
Rated 5.0 out of 5.0 by Excellent as always Beautiful new rooms! The people here are second to none. August 24, 2014
Rated 5.0 out of 5.0 by Exceeded my expectations My recent stay at this property was hassle free and very enjoyable. Lovely clean room and a good variety of breakfast options. Would highly recommend this hotel which is within walking distance of the local shopping strip August 23, 2014
Rated 4.0 out of 5.0 by Dream Cruise Experience We stayed for 5 nights during the Dream Cruise event so this was not a normal stay. The venue was crowded for the last 3 nights and we had some issues with smoking. However, our kudos to Daren (who always goes far above and beyond), Adriane (who is fantastic) and Courtney (who has only recently become assistant manager) for making it a very good experience. August 21, 2014
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