Rated 3.8 out of 5 by 123
Rated 4.0 out of 5.0 by RiverRock Beautiful Birmingham
Great value and excellent location. Book now for the Woodward Cruise!!
May 19, 2015
Rated 5.0 out of 5.0 by RLNTT Comfortable Stay
love the location! The front desk staff was friendly and accommodating.
May 18, 2015
Rated 5.0 out of 5.0 by jacobkend Fantastic service, rooms, and Wi-Fi
Although the exterior of the building looks dated the hotel is superb, offering great bang for buck, excellent rooms, and outstanding Wi-Fi!
May 17, 2015
Rated 1.0 out of 5.0 by MrsSippy Super Disappointed
This hotel has a great opportunity. For location, there is only one other option and its a 5 star, very pricy option. This hotel can be a family friendly, business friendly, economic option close to Birminghoma, which hosts business meetings and lots of weddings and similar situations. The staff was incredibly underwhelming--they seemed nice but completely understaffed, under trained and under supported. I was traveling with my 4 children and originally told I had too many for one room. so I booked aother room and asked that it be next to mine. i weas told that was guaranteed (!) but we would be on the same floor. i called three times during the week prior, including the morning of my arrival to ask (beg) that we be as close as possible. When I showed up at 4pm, after waiting in a very long line with 4 tired children, i was told we were on seperate floors. Then a woman went to the front desk and said there was a room across available. We were given keys and relieved. Turns out, there were already guests there. While calls tot he front desk went unanswered, I dragged my four kids back to the lobby, back in line. Turns out that while the hotel was booked full, even though some guests hadn't yet checked in, we could not get any closer. So I canceled the extra room and they did give me a cot an extra towels for my room. In the elevator, I met a lovely family with a similar problem. They were split up on floors as well . They had the room next to me. Given some creative problem solving, they could have had the extra room I gave up, on the floor they wanted, and I could have had the room next to mine,. another $200 for the hotel. That coupled with some random people who were holding bags of garbage and laundry, but sitting int he lobby drinking coffee and eating the complimentary breakfast made me question some of the security protocol and/or staff etiquette. TOTAL Bummer. it was NOT worth the convenience of location. Next time, I can spend less and get a pool for a very short drive.
May 12, 2015
Rated 4.0 out of 5.0 by dofi247 Good but not Great
The room was clean; breakfast was above average; mattress ok; a/c didn't work
May 12, 2015
Rated 4.0 out of 5.0 by GreenCat Great Value in Birmingham
The hotel is an amazing value for the centre of Birmingham. The hotel has currently had some major renovations and room refreshes. There are some common areas that still need attention.
May 11, 2015
Rated 5.0 out of 5.0 by Carolcoevorden Everything was great, my husband thought the bed was a bit soft. (He has a bad back so he is quite sensitive about beds)
Everything was great. Staff was accommodating and helpful. Will return to this hotel again as we come to Birmingham to visit our sons who live there.
May 6, 2015
Rated 3.0 out of 5.0 by Sheaman It is okay for the price/location
Needs an update, everything seems pretty dated. Needs an update, everything seems pretty dated. Needs an update, everything seems pretty dated.
May 6, 2015