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Rated 3.6 out of 5 by 72 reviewers.
Rated 3.0 out of 5.0 by Hotel Stay Survey Minimal amenities; small; minimal support from the staff at the hotel; simply/only a small hotel room with a high price. I liked the location and it was clean. Checking out in the morning was easy and simple. Making the reservation was too complex/more difficult than was necessary. October 15, 2014
Rated 4.0 out of 5.0 by Nice room good service Nice express, batroom was missing a piece of tile right next to the sink, was quiet for being on a busy road. October 15, 2014
Rated 3.0 out of 5.0 by Holiday Inn - overnight Straightforward hotel in convenient location within walking distance to charming downtown Birmingham and convenient to major highways. Lobby under renovation during visit so forced to use temporary back entrance. Staff very pleasant and helpful. Room well equipped, clean, and quiet, but bathroom had rough edges that had not been finished properly. Breakfast AOK. Covered parking an asset in winter time. October 14, 2014
Rated 5.0 out of 5.0 by Way to Go!!! I was impressed by friendly service. It was worth. October 10, 2014
Rated 5.0 out of 5.0 by great service, very comfortable beds It is our favorite hotel in the area. We are always treated great when we stay there. The most important thing is that we always get a great nights sleep. October 8, 2014
Rated 5.0 out of 5.0 by Refreshingly Perfect Place to Stay This hotel exceeded our expectations. The staff was professional, courteous, and went above and beyond to make us accommodated and comfortable. It was easy to see that the manager and employees love what they do! They represented HI Express very professionally! The room was clean and quiet. The beds and bedding were clean and extremely comfortable. Among the five hotels we stayed at during our recent trip, this HI Express was, by far, the very best! When traveling, a good night's rest means everything and this HI Express has their priorities in order. Thank you for a wonderful experience! September 24, 2014
Rated 5.0 out of 5.0 by Great location, comfortable stay, and friendly staff I stayed only one night while in town on business, but had a pleasant stay. The only significant issue was the noise -- the rooms need better soundproofing from both the hallway and outside street noise. But it wasn't really bad enough to affect my sleep. I would stay here again if in the area on business. September 19, 2014
Rated 3.0 out of 5.0 by Great location The property is in a great location to walk around Birmingham. The indoor appearance is very dated. It needs new carpeting, the elevator was creepy. The bathroom needed an update. The bathroom sink water barely came out. The bathtub drained the water very slowly and pooled during the shower. The bathroom ceiling had stains. The room was clean with a comfortable bed September 10, 2014
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