Rated 4.0 out of 5 by 12
Rated 3.0 out of 5.0 by jim1121 Detroit-Birmingham
Nice hotel in a very nice area. Hotel staff was pleasant and décor was nice. Only complaint was the bathroom which had no shower curtain and the hair dryer was inoperative.
April 11, 2013
Rated 5.0 out of 5.0 by Brian1958 Very Nice
I was in town on business for two days. I found the staff to be very friendly and helpful and the accommodations were top notch. Outstanding breakfast bar!!
March 29, 2013
Rated 5.0 out of 5.0 Best kept secret in Birmingham, MI
I discovered this hotel 4 years ago and since, I haven't missed a month staying there. My work takes me all thru the Detroit area so I base myself out of this hotel. The staff is FABULOUS. The same people are always there to greet you when you arrive and make sure you have everything you need. The rooms are extremely comfortable, especially the pillows. And I'd be remiss not to mention the selection of breakfast items that are waiting for me first thing in the morning.
March 25, 2013
Rated 1.0 out of 5.0 by THISPLACEISAWFUL Terrible facility and management
I have stayed here for 10 days with 2 other staff members (30 combined days) over the past month and have to say the place is one of the worst I have visited in a while. I have Platitium status and stay at hotels alot. The rooms are run down, the heating is noisey and the windows allow all the street noise and cold air to enter the room so the noisey heating units keep turning on. Worst was that although I reserved King beds I was given full size and when I questioned it the manager was nasty. Worst on my second trip she had the nerve to put a letter under my door with a obnoxious tone. Someone comes into the rooms during the day and lowers the heat to 60 degrees although I had it set for 72. This happened at least 5 of the 10 days. The carpets are stained, fifth floor hallway has a big red stain in it and it looks like they haven't been cleaned in months Wen we asked for a bottle of water because the drinking water tasted foul, we were told we would have to pay for it. There are many other hotels within 5 miles of this facility. Try them before staying here.
March 23, 2013
Rated 4.0 out of 5.0 by Statewrestlers Great staff
When needing to change reservation they could not find orriginal reservation. The lady working front desk worked on it until it was resolved [over an hour and a half]. She made what could have been a night mare a great week end. We stayed there for State Wrestling at the Palace, so my son could get a good night sleep. It was very quite and fairly close, over all a very nice place.
March 7, 2013
Rated 5.0 out of 5.0 by famousdude88 Great place to stay
We have stayed here many times. Clean and comfy. Within walking distance from Peabody's which has the best Prime RIb in the world!
March 7, 2013
Rated 4.0 out of 5.0 by OHSalesRep Great staff and location
I stay here frequently and the staff is incredibly friendly and helpful. The location is very convenient to many restaurants and great shopping. The in-room refrigerator is an added bonus.
March 4, 2013
Rated 5.0 out of 5.0 by david808 Great hotel
Staff was excellent, made this a great stay.
Great location, nice hotel.
January 28, 2013