Rated 3.9 out of 5 by 174
Rated 5.0 out of 5.0 by JessieT27 Comfortable, Clean and Friendly Service
We had to stay here due to bad weather conditions. The staff was very friendly, our room was super clean and comfortable and the breakfast in the morning was great!
November 25, 2015
Rated 4.0 out of 5.0 by Ann1e Great Service. Poor Quality
The staff was excellent. The location and interior was very nice. The room was very clean. The bed was awful, clean, but very uncomfortable. The mattress was extremely firm and felt like sleeping on one of those mattress sets you see advertised on the street corner for $200.
The breakfast was of very poor quality. Lots of variety, but unless you want cereal it was of very poor quality.
November 24, 2015
Rated 2.0 out of 5.0 by IamPC Great location OK property; IHG tried to manipulate this Review
The location is perfect for enjoying Birmingham and the suburbs. The property is just okay though. Staff if nice.
After completing the survey, IHG tried to manipulate this review by inflating my scores. Be wary of these reviews on their site.
They made my average experience look like it was fabulous.
November 20, 2015
Rated 4.0 out of 5.0 by sdl123 Comfortable
The staff was excellent and very knowledgeable with our inquires. The rooms were clean and comfortable.
November 19, 2015
Rated 5.0 out of 5.0 by hartshorn Friendly staff, convenient location.
Our stay was very enjoyable. The staff was eager to please and very nice. The breakfast room attendant, Michael, was very impressive and made our stay that much more memorable. We have stayed here before and will return. The location is great and ease of stay is very appreciated.
November 17, 2015
Rated 5.0 out of 5.0 by Tiger33 Great Staff
The level of friendliness and courtesy extended by the staff at this hotel was excellent. We recently returned from Dubai and had thought that the American hospitality industry should take a lesson from then in how to greet and treat customers. This hotel's staff was at the level of the courtesy and service we received in Dubai. We would stay at this hotel again when we are in the Detroit area.
November 16, 2015
Rated 5.0 out of 5.0 by famousdude88 Comfortable bed and great service.
Great place to stay in Birmingham.... Checkout Peabody's for dinner and a late night snack at Hunter House.
October 26, 2015
Rated 5.0 out of 5.0 by win27 my stay
I truly enjoyed staying in the hotel. Brian, at the front desk, was excellent and extremely helpful. He helped me with everything I asked him and took time to help me to print a few pages. He went extra miles to make my experience as enjoyable as possible. The hotel is also clean and is in a great location.
October 23, 2015