Rated 3.8 out of 5 by 14
Rated 2.0 out of 5.0 by Pappys Disappointed in Brookville HI Express
I always stay at HI and have been a Platinum member for a number of years. I have stayed at this unit several times and have alway felt welcome and comfortable. Something happened -- different people/management? -- and I don't know whether I'll go back.
The desk clerk visited on the phone and left me wait for no reason other than his interest in his phone call. i asked for the best rate and it took him over 5 minutes of searching the computer to come up with the best rate -- i then asked if AARP was considered and several minutes later he said that was better. this has never taken more that a few seconds anywhere else. After being at the desk longer than i have ever been (totally without any interuption except the initial phone call i came in on) I finally got my room - it was ok. The next morning I went for breakfast. The "server" or whatever you call him was leaning on the door watching TV. I cleaned a table for myself and selected a biscuit from the 5 that were there. It was cold and stale. I took another and it crumbled into a hundred pieces. I took the last spoon a gravy and sat down. The crumbly biscuit was ice cold on the inside -- obviously a reheat from some time previous. Neither biscuit was fit to eat. I dumped it and ate at McDonalds. i have NEVER disliked a Holiday Inn as much.
May 31, 2013
Rated 5.0 out of 5.0 by oakdale58 Good beds. Staff was attentive.
Good place to stay. Breakfast was ready as we were told.
May 26, 2013
Rated 5.0 out of 5.0 by Tseizer Super staff, very clean, I would reccomend this Inn to everyone
The best around the Dayton area, We have visited before, and we will return next year. We love the staff attitude, and the cleanliness of the Inn. We would recommend this Inn to anyone traveling through the Dayton area
May 24, 2013
Rated 3.0 out of 5.0 by JMB60 Location/Value?
Only seen one person (same person) at front desk for check in & out and wasn't overly friendly! Wasn't greeted as a priority club platinum member! Location poor, reality nothing around as in (entertainment/restaurant)! I do not believe this Holiday Inn Express worth 15,000 rewards points!
May 6, 2013
Rated 5.0 out of 5.0 by Eddy8998 New to Travel
I only recently started traveling on business and the Holiday Inn in Brookville was a pleasant surprise. It was comfortable and clean with a very helpful staff. I'm sure the next time I'm on Interstate 70 again I'll drive a few extra miles to stay with them.
April 23, 2013
Rated 5.0 out of 5.0 by parsley99 Welcoming atmosphere
A great stay in a quiet neighborhood. The accommodations were comfortable and relaxed. All requests were granted happily.
April 4, 2013
Rated 4.0 out of 5.0 by BigRed1 Great upgrade
Only issue here is that attendant had a difficult time in getting me the correct room key / card. Tried twice and yet only one of the two cards worked. I only needed one. But more serious than that is the next morning I see my door unlocked. I did have the inside clasp or lock engaged, yet it is startling when you get up and see your door ajar. No explanation...
March 30, 2013
Rated 3.0 out of 5.0 by Blueboy Bed Comfortable---but
The bed was comfortable, but the chair in our room was soiled and needed to be cleaned, which was a turn off.
March 22, 2013