Rated 3.6 out of 5 by 74
Rated 3.0 out of 5.0 by Flewnvy Not my typical HI Express Experience
On the positive side:
Excellent location right off of I-70.
Breakfast was typical HI Express. Always enjoy their signature cinnamon rolls!
On the negative side:
Room was dated and worn out. Examples: old picture frame hangers with no pictures covering them up, damaged walls/paint, smoky odor and a air conditioning system that would not go below 68. Believe we stayed in Room 131.
Overall, the staff was great and I didn't complain about the room condition because I had been on the road for 12 hours. I can tell you that the material condition of our room was not up to HI Express standards. If I had known of our room's condition, I would have kept driving east...
August 19, 2014
Rated 4.0 out of 5.0 by mercynurse62 Made for family
My son and his family were moving cross country. I chose HIExpress as I am familiar with the brand and knew they would be well cared for after a long day of driving...they were...thanks!
August 19, 2014
Rated 2.0 out of 5.0 by xgbnow Disappointed
This hotel fell far short of what we have come to expect from Holiday Inn Express.
August 17, 2014
Rated 5.0 out of 5.0 by Hamccormick66 Rewards Night
Nice Motel, would stay again.
The only issue I might have is the pool seemed a little murky.
Didn't have the time to use it this trip.
August 13, 2014
Rated 5.0 out of 5.0 by I use no nickname Stay for Class Reunion
We had a comfortable and relaxing stay and enjoyed spending time in the lobby visiting with classmates who also chose Holiday Inn Express for their stay. I have been using Holiday Inn Express as a first choice motel for a number of years when I travel and when I have had business stays.
August 13, 2014
Rated 1.0 out of 5.0 by Leo0809 Friendly staff and service , but the rooms were so shabby and dirty
This is the worst holiday inn express I ‘ve never been. The room was filthy and covered with cigarette smoke odor. First of all, I had driven on the road over 10 hours, so I expected the room I booked that should be clean and fresh. However, when I walked into the room, I could smell the smoke. I definitely could not sleep under this smell. I went to the desk and reported it to the clerk about the smell. Then, he was so nice to upgrade my room to a suite. But again, the carpet in the upgraded room was filthy; I could see gray dust and even find the pistachios on the floor. In addition, the wallpaper at the mirror area in the restroom of upgraded room is worn out with peeling. The room is old and shabby.
Overall, I felt very uncomfortable to sleep in the room and kept waking up at night. I strongly recommend other travelers DoNot stay in this hotel, keep driving….
August 9, 2014
Rated 1.0 out of 5.0 by GrandmaSheryl Comfortable bed - noisy neigbors.
The refrigerator and TV did not work when we arrived. They were repaired upon request. Room and towels smelled musty like it hadn't been used for a long time.
August 4, 2014
Rated 3.0 out of 5.0 by Kansas/PA connection Nice room but poor breakfast choices
This would have been a typical nice stay at a Holiday Inn Express but the breakfast bar was lacking. It's supposed to operate until 9:30AM but at 9:00 there were no more signature cinnamon rolls, bacon, sausage, biscuits, eggs and the pancake maker was broken. After waiting 10 minutes to see if any more food would appear we had to ask the front desk. It took another 10 minutes before biscuits, sausage and eggs appeared. We had to ask a second time and wait several more minutes for cinnamon rolls. We weren't the only group to miss out. There were several families that surveyed the situation and left before the late wave of food came out.
August 2, 2014