Rated 4.3 out of 5 by 173
Rated 1.0 out of 5.0 by javstertex Talk about getting it wrong
I booked my stay as I always do. When I arrived the person who checked me in claimed I'd reserved a "smoking room". They were completely booked and did not have another room they could give me. After a 14 hour day, all I wanted was a shower and a clean bed. First time I've ever stayed in a "smoking room". It was like sleeping in an ash tray. Absolutely disgusting.
My opinion? They overbooked. If they had my IHG information on hand, wouldn't they know what my preferences were? Easily the most disappointing stay I've had in any hotel in the past few years.
No IHG recognition, no apology, simply take the room we're giving you or leave, was the response I got.
November 20, 2015
Rated 5.0 out of 5.0 by bobitofresh BEST "HOLIDAY"
fantastic front desk. Helped me with everything i needed and room was comfortable and sweeeeeeeettt.. will be coming back here again !
November 10, 2015
Rated 5.0 out of 5.0 by Canas as good as always
Just like home
If you can have more variety for breakfast options will do great
November 9, 2015