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Rated 4.1 out of 5 by 64 reviewers.
Rated 4.0 out of 5.0 by Arrowood Stay After my wife had driven 14 hours from Florida on our way home we had reservations at the Arrowood Holiday Inn Express. We are Rewards Club members. Looking for a quiet night sleep before the next leg of our journey home we were extremely disappointed when we were assigned a room right next to the elevator and on a floor with a large family gathering going on. When we complained to the front desk we were given a room on a different floor at the end of a hallway. The room we were given originally should be given to walk in guests, not reward club members with reservations. February 26, 2014
Rated 3.0 out of 5.0 by Noisy During my stay, I used the heater in the room. The thermostat cycled on and off but the fan ran continuously making it hard to sleep. I reported the problem and it didn't change anything - fan ran continuously in the heating mode. Is this normal ? If so, you just lost any "green energy savings" that you were attempting to gain by not doing laundry every day. In the breakfast room, the door to the kitchen was open and there was a very loud radio on making it hard to hear conversations or the morning news ( multiple days). The smoking area is at the fromt entrance. Suggest you move it out back where there is minimal foot traffic. February 19, 2014
Rated 5.0 out of 5.0 by Awesome place Friendly staff, clean facility, excellent choices for breakfast! January 19, 2014
Rated 3.0 out of 5.0 by Good location on I-77 in Charlotte Easy in and out off the Arrowood Road East exit off I-77 South side of Charlotte. Clean and predictable. Was somewhat put off that the desk clerk didn't even acknowledge or mention that they were pleased I chose that hotel or that I was a Gold Elite member. No little goody bad either. Disappointing. We all like those little "extras" now, don't we. No delivery of bill as we had to leave early #5AM# for the hospital. Served its purpose, but not very memorable. Clean and accessible, really didn't need much more on this stay, and that's what we got. January 12, 2014
Rated 5.0 out of 5.0 by Relaxing and wonderful service The room was very clean and comfortable. The staff very courtesy and knowledgable. Easy check in and check out. And the coffee and breakfast in the morning was a great way to start our last day on the road to home. January 3, 2014
Rated 3.0 out of 5.0 by Slanted pullout bed The pullout couch was slanted so the mattress was at an angle. The two queen bed room we ordered had mildew under the a/c unit... Bad sleep experience:( January 1, 2014
Rated 5.0 out of 5.0 by Great Visit to Charlotte. We stayed at this Holiday Inn Express during the Holidays to visit our Daughter and her family. We were very impressed with the cleanliness and service. Thanks. December 30, 2013
Rated 4.0 out of 5.0 by Excellent Property We were on a family vacation, with a 15 year old and he enjoyed the stay. When we return to the area this is the hotel for us! December 9, 2013
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