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Rated 4.2 out of 5 by 139 reviewers.
Rated 4.0 out of 5.0 by Convenient location Location was very convenient for my needs. Rooms were clean, staff were friendly, and the breakfast option was good. The bed was a bit too firm for my liking, that is the only reason for the lower rating on quality of sleep. November 12, 2014
Rated 5.0 out of 5.0 by nice and quiet The room was quiet, clean, comfortable. Had a good night sleep that was needed. The chek-in check out was fast. Breakfast ok. I like bacon but on the weekend thay had sausages and patties. I wish the pastry selection would be better but the coffee was good and they have a good selection of teas. restaurants just minutes away, yet the hotel is not in a busy area. Would stay there again if I went to Charlotte again. November 10, 2014
Rated 5.0 out of 5.0 by Staff Staff was exceptional friendly and helpful. Bed and room was great. The hotel was accessible to Billy Graham Library and downtown area. November 5, 2014
Rated 5.0 out of 5.0 by Hotel expierence Clean, comfortable stay. Very easy no stress location to stay in. November 1, 2014
Rated 5.0 out of 5.0 by Guest Bathroom Supplies i appreciated the fact that soap was provided in the event a guest did not have any soap to bathe with or to wash hands but there were no soap dishes provided to hold the used soap. October 29, 2014
Rated 4.0 out of 5.0 by Great for business travel Hotel was basic, generally clean, and located close to stores that carry essentials and expendables. No frills, but as usual with Holiday Inn, it was comfortable October 27, 2014
Rated 4.0 out of 5.0 by Always friendly staff The staff at this location is always friendly and helpful. I was a little disappointed with this stay some of the cleaning was not up to standard of what I have come to expect. One of the beds was sagging in the middle. However the other bed was wonderful and firm. The bathroom was not as clean just an extra few minutes of sweeping and cleaning could have took care of that. The furniture could have been dusted and misc areas that need to be cared for. Some of the common areas like the elevator looked to have been missed whne cleaning. Even with these items there has not been another place that i would want to stay. Every place has a one off every once in a while. October 20, 2014
Rated 5.0 out of 5.0 by Great Service Check-in at this location was great. The young lady at the desk who checked me in was very nice, and professional. She was able to accomodate my request to change my room to the bottom floor without any trouble. Her professionalism and attitude is what makes an ideal employee. There should be more like her! Great job here. October 20, 2014
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