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Rated 4.1 out of 5 by 118 reviewers.
Rated 4.0 out of 5.0 Excellent Service, Comfortable bed and great Internet connection This Holiday Inn has a lot to offer for the value. The staff is friendly, professional and very attentive. I have stayed at other Holiday Inns in the Charlotte area and this one is by far the best quality. This is now my Holday Inn of choice when I am in the Charlotte area. Upon my check out I was even greeted by a maintenance staff that said "thank you for making Holiday Inn your home away from away", please come back and visit us again soon. I thought this was very welcoming and unusually great. At most hotels, the maintenance worker never even speaks. Futhermore, I had a unique item regarding my credit card. I explained it to the front desk clerk at check in and (Shameica, I believe was her name)...she remembered at check-out. I had "NO ISSUES" at check out. The restaurant worker was very nice and displayed her southern hospitality. She ensured that I had everything that I needed. Stay at this location and you will be pleasantly welcomed and you will definitely enjoy your stay (comfortable bed, excellent service, and great Internet connection). I am looking forward to returning to the Holiday Inn Charlotte-Arrowood. September 16, 2014
Rated 5.0 out of 5.0 by Friendly staff and great service The hotel has a very nice look outside as well as inside. The front desk and kitchen staff were EXCELLENT. The room quality was great as well. September 15, 2014
Rated 5.0 out of 5.0 by Great experience Room cleaning staff amazingly interested in your comfort and satisfaction. I had a conversation with one maid and she really did care. Love the refreshments from 5:30pm to 6:30 pm. Great way to relax after the workday. September 8, 2014
Rated 3.0 out of 5.0 by Newlyweds 49&54 over-all our stay was good the bed was comfortable and breakfast was a plus. September 4, 2014
Rated 5.0 out of 5.0 by COmida La comida del desayuno es buena, sin embargo deberia haber mas variedad September 2, 2014
Rated 5.0 out of 5.0 by Will stay here again! Loved it! One of the nicest rooms I've stayed in for a long time. Spacious and clean and very quiet. Will stay here again. August 28, 2014
Rated 5.0 out of 5.0 by Staff at Charlotte-Arrowood The staff were wonderful upon arrival. They were very friendly and it was hassle free. I was told they didn't provide shuttle service, but I believe I read it online that this particular hotel did and that they were close to the airport...I don't know if it's true because I am not from the area. Overall, I would stay there again if I am ever in the Charlotte area! August 27, 2014
Rated 5.0 out of 5.0 by Comfortable & very clean Comfortable bed! Clean room & facility & grounds. Very good breakfast with very attentive breakfast attendant. August 27, 2014
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