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Rated 4.3 out of 5 by 198 reviewers.
Rated 5.0 out of 5.0 by workrelated I always experience great service from staff when I stay here. They have helped with any needs that have arisen in timely fashion and booking is a breeze. It a great comfortable stay every time (love the large comfy bed and shower). I'm sure to be back here again soon for work. Someday maybe I can vacation here. April 24, 2015
Rated 4.0 out of 5.0 by Charlotte-Arrowood No Surprises with expected level of basic comforts. Pool temperature was to cool to use. Had an excellent business center experience. April 23, 2015
Rated 5.0 out of 5.0 by Great place The hotel is really clean and nice, quiet and comfortable, the room itself is very elegant April 21, 2015
Rated 2.0 out of 5.0 by Curly Black Body Hairs in Room! Staff here was very friendly, but was disgusted to find not one but two curly black hairs in room (one in bathroom, one in BED suggesting sheets may not have been changed). Furthermore, hallway was filled with stench, as though sewage pipes were leaking. Was told by front staff breakfast would not begin until 7. When I mentioned we would be departing before that, she stated quick "grab and go items" would be available at 6:30 - 6:45. We stopped in for a quick "grab and go" breakfast at 6:45 only to find the entire lobby filled with guests and the bar picked over (quite inconvenient as you could imagine). Needless to say, we canceled an upcoming stay we had at this location for the following month. April 21, 2015
Rated 5.0 out of 5.0 by Great service friendly people See survey - Friendley staff; great breakfast and great breakfast attendant and eating area. April 20, 2015
Rated 5.0 out of 5.0 by Pleasant Stay Our stay at this property was wonderful. Being a busy, holiday weekend we were still able to make reservations. The hotel is close to all the Charlotte has to offer. The property was filled to capacity, yet the common areas were clean and well maintained. The staff were incredibly friendly and helpful during our time there. We look forward to returning when our needs arise! April 15, 2015
Rated 5.0 out of 5.0 by Excellent Property Overall, this property was well maintained. Rooms were well cared for as well as all common areas. Well lite throughout the day and into the evening/night. Very quite and peaceful in rooms. Many places to eat relatively close to property. April 15, 2015
Rated 5.0 out of 5.0 by Great Hotel The hotel was a little noisy but there was some kind of a party going on and I believe the kids were causing much of the noise. It wasn't anything to worry about as I was there for pleasure anyway. The hotel was very close to shopping for my wife and plenty of choices for food for my kids. April 15, 2015
  • 2015-04-25T12:01:36.786-05:00
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