Rated 4.3 out of 5 by 245
Rated 5.0 out of 5.0 by shell hunter Great Holiday Inn
Another great Holiday Inn . We stayed here after going to Carowinds for the day. The kids loved the pool.
We were there during a summer special of pancakes available at night, which the kids thought was super cool.
(we seriously want one of those pancake machines at our house!)
Breakfast was great, staff kept the area cleaned and well stocked with quality food.
We visited Carowinds a few months ago and stayed at a different brand hotel --- all 5 of us voted that we always stay at a Holiday Inn point forward - the breakfast and staff are superior to the other brands!
Only reason I said sleep quality was lower - a) I never sleep well first night anywhere, b) the mattress was quite uncomfortable for me and my husband (not the normal quality). It could have been just that particular one. Wouldn't impact whether I stayed here again or not.
September 2, 2015
Rated 3.0 out of 5.0 by Lisa4401 Great staff
Fanny was great. You should hope to get her at check-in. She was very friendly and helpful.
The hotel itself was good and in line with other Holiday Inn Express'.
August 28, 2015
Rated 3.0 out of 5.0 by Un happy Max Checking out
I have stayed at this property for the last 5 years and during that time the staff has turned over serveral times. On my last visit at check out , the morning associate never greated me.
She asked for my room number even though I gave her my original room key packet with the number writtem on it.
She made me feel like I was on the witness stand inside of a court room . I didnt have the same experience that Don gave me 3 years ago.Not friendly at all.
August 23, 2015
Rated 4.0 out of 5.0 by Leahmmays Clean and comfortable
I stay here often on work trips. The front desk staff are fantastic. Always helpful and friendly. However, the janitorial staff is loud at early hours and rude. The rooms are clean, comfortable and well kept.
August 22, 2015
Rated 5.0 out of 5.0 by DanDan2015 Clean Quiet Experience
satisfied with hotel stay Would stay again if ever in the part of town. When visiting other cities I would seek out a Holiday Inn Express
August 21, 2015
Rated 5.0 out of 5.0 by Quincy in Soddy Friendly Staff
All the Holiday Inn Express' are normally very nice, the staff can make or break a place on return visits and this place doesn't have to worry about that, they were great!
August 21, 2015
Rated 3.0 out of 5.0 by uncharch7 Decent Stay
We were first put in a room that had no working a/c (in August!), no desk chair, no ottoman, and a burnt out bulb in the bathroom. We called maintenance and they came up to fix the a/c; we were told to wait 10 minutes and see if it got better. We returned from dinner over an hour later and the room had not gotten any colder. We were moved to a new room that had a working a/c and was fully furnished.
The staff was friendly and the property was very clean. I do feel that guests should not be put in rooms that aren't fully furnished and, when staff is cleaning the room, they should be noting when things as major as the air conditioning are not functioning.
August 19, 2015
Rated 4.0 out of 5.0 by Strongforu Decent Hotel for the price
The Holiday Inn Express Arrowood is a decent hotel for the price. There is a pool, fitness center and complimentary breakfast with real sausage and a variety of cereals.
August 18, 2015