Rated 5.0 out of 5.0 by RjRiii Great Hotel
I've stayed at half of the hotels off of Arrowood and this is by far the best one on the strip, which is the reason that I have not completed the circuit on this street. The only reason I could not max out the review was due to the antiquated treadmills.
May 14, 2013
Rated 5.0 out of 5.0 by puggins Tops!
Full house and we got the last room which was the handicapped.
Quiet, peaceful night and delicious breakfast.
Courteous staff at the desk.
No extras given as Priority Member but have found lately that seems to be eliminated.
May 13, 2013
Rated 1.0 out of 5.0 by RAMjr One of the worst experiences
I booked this hotel on a reduced rate because of a friend that works for the company. I booked a month in advance for a group that I lead and travel with. The morning of our arrival the hotel calls me and tells me that they do not have 2 of the 5 rooms which were queen rooms available. This put me and my group at a major inconvenience as there are single people in my group and no one wants to share a king size bed if they are single. They explained that people that paid the non discounted price got first choice and they were sold out. At this point I had no choice but to go and stay anyway. This made several members of my club very uncomfortable and needless to say, I will not be booking any more IHG hotels in the future. This completely ruined my experience!!!
April 20, 2013
Rated 5.0 out of 5.0 by eastlupus Washrooms
The tissue and toilet paper quality is extremely poor - I woud rate it as 1/2 ply. It does not comply with the quality of the rest of the room & hotels
April 15, 2013
Rated 5.0 out of 5.0 by Touring123 Nice hotel, would stay again.
This is a very nice hotel. The only negative, a smoker across the hall. When reported he/she became upset and proceeded to slam his door every time he went for a smoke so hard that the walls shook. This went on all evening up till 11 and started at 6:30 when he/she went for breakfast. Assume he was upset at being fined $150.00, but if you break the rules that's what happens. Other than that the hotel is clean, updated and has comfortable beds, at least the bed we had was good. Breakfast was varied and plentiful.
April 14, 2013
Rated 5.0 out of 5.0 by Teddy77 Warm and friendly WELCOME @ the front desk!
We had gone through the worst sleet, ice storm in NC in my life. We intended to stop for the night @ Holiday Inn Exrpress, not knowing if a room would be available. No problem' rm 101 was clean, warm and cozy!
April 8, 2013
Rated 3.0 out of 5.0 by shell36 Nice rooms but busy hotel a little noisy.
This hotel offers what you would expect from a Holiday Inn. Clean rooms, comfortable beds, fitness rooms and a small indoor pool. Unfortunatley, located near a theme park, which was the reason for our stay, this hotel was very crowded with young kids running up and down halls and being obnoxious in pool. The breakfast buffet offered a good variety but was too crowded during both mornings of our stay so we ate elsewhere. Most of the staff were friendly. The elevators acted a little weird. This hotel would probably be fine if not crowded.
April 5, 2013
Rated 4.0 out of 5.0 by Wally20 Average value
There is nothing particularly exceptional, nor particularly disappointing about the property. The mattress was slightly on the soft side, but the pillows were decent. Breakfast the usual lukewarm eggs and deeply spotted bananas. In short, the customary major chain experience along a US interstate. You don't quite get what you pay for, but it's not a blatant ripoff either.
April 4, 2013