Rated 3.9 out of 5 by 61
Rated 3.0 out of 5.0 by burdaniels14 Good stay but unfortunate security issue
My room door did not shut all the way and requested a work order on my first night at the hotel. It was not fixed throughout the 3 night stay nor was I asked if I would like to change rooms. I was able to shut the door when I left during the day but it required a lot of force to pull shut.
December 8, 2013
Rated 5.0 out of 5.0 by Pam1250 Great room size.
The whirlpool in the room was wonderful. Great room size and view of mountain.
December 4, 2013
Rated 2.0 out of 5.0 by Redman52 Chattanooga Stay
We had called approximately 1 hour before arriving around 6:00 p.m. We thought the process would be easy, it wasn't. The staff had "misplaced" our reservation and, since no confirmation # was provided to us, we had to re-register, even though she had taken a card # to hold our room. Fortunately, the room was still availabale when we arrived (she had placed the room under another guest's portfolio". We entered the room and there were cobwebs on the lamp shades, hair in the sink and tub and after I showered the bathroom floor made the soles of my feet black. The next morning I mentioned this to the manager and, after some prodding, she gave us some IHG points. Good location. Breakfast was fair.
November 18, 2013