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Rated 4.4 out of 5 by 429 reviewers.
Rated 4.0 out of 5.0 by hotel Enjoyed stay and would stay again. Even though there was construction around the area the hotel was clean and pleasant. June 28, 2016
Rated 4.0 out of 5.0 by Front Desk was exceptional I normally don't write reviews so you know if I am either something great or terrible happened. I'm happy to say this a a good one. I stay in an IHG every week somewhere in Chattanooga for work. I like to switch hotels so I don't get bored. I actually booked this one because the one I was in the week before was booked because of something called Riverbend. I'd never heard of it but I know what it is Anyways all Holiday Inn's I've stayed in have really been about the same. That's not a bad thing. It's good. A couple of things really stood out with the HIE downtown. The breakfast was exceptional. I usually skip the hotel breakfast but just happened to grab a bite at this one and it was so good I had it every morning so A+ for breakfast. What I'm really happy about with this location is the front desk staff. Particularly one lady name Marquita (I hope that's close). She was laughing and joking around. Made me forget that I was at a hotel. It was nice. She treated me like a friend and not just another faceless traveler. It was refreshing. We joked about the wifi password for 15 minutes. I could tell she was friendly because that was her personality and not just an act for work. The entire staff was extremely nice and entertaining but Marquita just stuck out to me. Heck even the young breakfast lady was nice to me. I'm going to stay at this location more often even though it's 15 minutes out of the way for me. That should tell the management something. I hope they receive some positive feedback because if I'm writing a review about it, it had to be something June 24, 2016
Rated 5.0 out of 5.0 by One Day Tourist Great hotel - very convenient to many things both family entertainment and dining. Will definitely stay here next time we are in Chattanooga. June 24, 2016
Rated 5.0 out of 5.0 by Accommadations We were greeted by the desk clerk in a positive way. She was friendly and helpful. We had been told that perhaps the property was not a good place due to the area it is located. We found this to be not true...The hotel was clean, spacious, grounds well kept and we were very satisfied with our stay. June 24, 2016
Rated 5.0 out of 5.0 by Nice for a short visit Stayed here for a leisure trip, clean friendly, not a ton of things to see within walking distance or restaurants, but a short drive from things so not a big deal. June 24, 2016
Rated 5.0 out of 5.0 by Passing Through Great place for the family to stop on our travels. All the necessary amenities are available to all one to stop, relax, sleep, eat and get on the road. June 20, 2016
Rated 5.0 out of 5.0 by Very nice stay Staff was pleasant and our rooms were comfy and clean. June 20, 2016
Rated 4.0 out of 5.0 by Very helpful, the bed hurt my back The staff was great! I was frazzled by the time we got to the hotel. The staff allowed us to check in early so that we could unwind before our next adventure. The front desk suggested a restaurant for us for dinner and gave us a coupon; which I thought was very nice of them. The next day my daughter's meeting ran late and we were allowed to check out a little later. This allowed me to stay closer to her meeting place and made pick up easier. My son appreciated not having to kill time driving around. My only negative is that bed hurt both my back and my daughter's. It felt great when we collapsed for the night, but then woke up a few hours later and could never get fully comfortable again. June 17, 2016
  • 2016-06-29 T23:09:48.217-05:00
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