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Rated 4.4 out of 5 by 186 reviewers.
Rated 3.0 out of 5.0 by Aloof Staff/Spotty WIFI Holiday Inn Express as a rule is a pretty consistent experience as far as amenities and cost go. The only real difference is in the staff. Having looked at other downtown Chattanooga hotels and seeing a parking fee, I was surprised to see this hotel had none. Wasn't the reason I selected this one, but was something I noticed. When we were checking in, the young man at the front desk put a paper in front of me saying it said I agreed to the rate and the $3 parking fee. I was surprised and mentioned that I didn't see the parking fee mentioned on the website. His response was, "Yeah, there are a lot of things that aren't on the website." Just seemed an uncaring attitude from a staff person. And especially glaring after the wonderful desk person we encountered in Orange City, FL just a couple nights before. Got to the room and logged into the WIFI. Lost the connection after a few seconds. Tried a few times that night and the next morning. Never did get reconnected. I had been using the WIFI and several hotels throughout the week before. This was the only time I had an issue. Next time in Chattanooga, we'll stay somewhere else. November 20, 2014
Rated 4.0 out of 5.0 by Nice Place Its your standard Holiday Inn. The room was clean and quite and the staff was friendly. Close enough to walk downtown. Would stay again. November 17, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable I enjoyed my stay at this Holiday Inn and will use I will use it again when I am in the area. It has a safe and relaxing feeling and is comfortable. The staff were kind and very professional and made my stay worry free. November 14, 2014
Rated 5.0 out of 5.0 by great experience I read the previous reviews of this hotel and was concerned about our stay here. I dont know where these people stayed but it certainly wasnt in the same hotel that we were. The entire stay from start to check out could not have been better. The young clerk who checked us in was, in her words "cool beans". the bill was correct with no additional or suspicious charges. The breakfast was the best we have ever had in a hotel. I strongly recommend this hotel to anyone visiting Chattanooga. November 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service This is a nice hotel within walking distance of the downtown/entertainment district. November 6, 2014
Rated 5.0 out of 5.0 by Easy access to anywhere downtown/comfortable A great place to lay your head after a long day and night out on the town. It was an easy, short drive to all of the great places to visit in Chattanooga. November 4, 2014
Rated 5.0 out of 5.0 by Friendly staff, comfortable and clean We were greeted with a friendly smile and the staff offered us ideas and directions downtown. we would stay here again. Easy walk to downtown. November 2, 2014
Rated 5.0 out of 5.0 by confidence and location I only stay at Holiday Inn Express. I never have a problem with the staff, rooms and amenities are always the best. October 30, 2014
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