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Rated 4.4 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn Express, Cincinnati West, July 16th - July 22nd This was an awesome week for us. My wife and I came for a family wedding and reunion. The family picked this facility for us because it was close to everything. It was indeed close to everything we wanted, being right off the interstate which lead to any route a traveler wished to take. The facility was great which helped make the week awesome. Our housekeeper, Sara, wrote us notes each day she cleaned our room wishing us a good day. Donna started our day off with a wide choice breakfast. She was patience and hardworking. Each day the breakfast was just simply fabulous. Now the front desk, I don't know the names of all of them; but each provided assistance and guidance when asked; one gave me directions to a destination I asked about, right on paper. The building was always clean and organized. Who wouldn't want to stay at a place like this. We got our money's worth and then some. We are planning to come back to this facility when we visit the family at Thanksgiving. July 26, 2014
Rated 5.0 out of 5.0 Great place to unwind Mary the head housekeeper makes awesome chocolate chip cookies and went out of her way to offer with anything we needed help with. Also Donna in the breakfast room we have know for the past 13 years of visiting that hotel and she is always friendly and compassionate about her job. Every year we visit she remembers us and I really think she loves her job and it shows. The hotel is lucky to have such a wonderful staff. July 23, 2014
Rated 5.0 out of 5.0 by Great! Great staff and comfortable room. I will stay here again! July 23, 2014
Rated 4.0 out of 5.0 by Holidsy Inn Express - Cincinnati West Clean hotel with consistent service and attentive staff. July 21, 2014
Rated 5.0 out of 5.0 by Vacation stay Amazing! We have already booked a room for next year. We will see you soon and thanks for the wonderful stay during our first visit to your facility! July 18, 2014
Rated 5.0 out of 5.0 by Never better The HIE in Cincinnati is just great. From front desk to house keeping the employees are pleasant, competent, and helpful. The rooms, grounds, and hallways are clean and well maintained. I stayed a week and actually missed waking up there when I returned home. :) July 18, 2014
Rated 5.0 out of 5.0 by Wedding Party and Guests Impressed We booked a block of rooms for our son's wedding at Holiday Inn Express Cincinnati West and were thrilled with the results. So many family members and guests made favorable comments about the space in the rooms, the lovely breakfast room, the overall facilities and the way they were greeted as they came and went throughout the weekend. As the mother of the groom and the hostess for our weekend, I was delighted with the excellent staff and superior service we received at every point in our stay. I couldn't have asked for a more pleasant place to stay or a more cooperative group with which to work. I am so glad we chose Holiday Inn Express Cincinnati West. July 16, 2014
Rated 4.0 out of 5.0 by Great staff The knowledge of local restaurant were great. It is good for Holiday Inn staff to be a supporter of local community vendors. The staff were professional yet friendly seeming sincere. July 16, 2014
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