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Rated 4.4 out of 5 by 143 reviewers.
Rated 4.0 out of 5.0 by good place to stay Typical Holiday Inn--not a luxury joint, but a good comfortable room, nice breakfast, smooth check-in/check-out, and an excellent value for cost. The internet worked very well. This one is typical of the consistently high quality of accommodations we have experienced at Holiday Inns. October 12, 2014
Rated 5.0 out of 5.0 by Great service We were very comfortable while staying at here. Everybody we encountered was very friendly. October 9, 2014
Rated 5.0 out of 5.0 by Great service comfortable bed I stayed for 2 nights the room was clean warm and the staff was very friendly. October 8, 2014
Rated 5.0 out of 5.0 by Great staff with southern concerning interest We received a warm welcome and it continued though out our 3 night stay at Cincinnati West . Ken and his staff from front desk to 5PM Welcome to breakfast host worked hard and asked how our stay was and if they could do anything. Besides a Class reunion I met my family there, which i have not seen in 10 years. We left on Sunday with a lot of good memories and good feelings from our stay at Cincinnati West. Thanks to each who made our stay an enjoyable one. I made business contacts while visiting and when i return i plan on staying at this property. Hopefully they will have a room for me and my associates. Continue giving top shelf customer service ! Larry Huelsman Charlotte, NC October 8, 2014
Rated 3.0 out of 5.0 by If you have to I guess For the most part the stay was okay. The hotel smells like it was smoked in for years luckily they have constant air circulating. The water must be hard because of calcium build up on the shower head. October 8, 2014
Rated 5.0 out of 5.0 by Holiday Inn The room was clean and comfortable. The staff was polite and informative. October 8, 2014
Rated 2.0 out of 5.0 by No sleep for the weary here This particular Holiday Inn Express is not indicative of the many other Holiday Inns we have stayed in over a long period of time. Here the mattress felt like a few straws spread over a hard board. Not sure what the pillows were stuffed with but it wasn't conducive to sleep. The one arm chair felt like sitting on a board with the exception of one spring that poked up, aimed at the center of the person's buttocks when seated. The staff was pleasant; housekeeping was efficient. October 4, 2014
Rated 3.0 out of 5.0 by Average Hotel is OK. Needs paint and updating. Staff is good. Breakfast is available. Close to restaurants, bars, some shopping. Easy on and off highways. October 2, 2014
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