Rated 4.4 out of 5 by 121
Rated 3.0 out of 5.0 by tcdxn Overall Problematic
First room was not ready; furniture was on the bed
Second room felt damp and muggy
Wireless Internet was not available
Bathroom door handle was broken and would not lock
Two clerks were confusing about first room issue; one was calling housekeeping to fix room; other clerk started assigning me a new room
September 3, 2014
Rated 5.0 out of 5.0 Great Hotel In NW Cincinnati, Ohio
I had a great stay at this hotel. I will stay here again, and will recommend to others........Charles took my reservation and he provided an exceptional check-in experience. He has that "WOW" guest service delivery down to a science!!!!
August 31, 2014
Rated 5.0 out of 5.0 by c261 Nice place
Other than a overly firm matress and having a very hard door to open the place was great. The staff was very helpful.
August 29, 2014
Rated 5.0 out of 5.0 by Northern Ohio guest Nice place
Good place for the value and location. I would recommend staying here.
August 28, 2014
Rated 5.0 out of 5.0 by SCSA Outstanding staff
The purpose of this trip was for a 12U girls soccer tournament. The hotel staff washed the teams uniforms and made the team cookies. Outstanding service. Thank you.
August 27, 2014
Rated 5.0 out of 5.0 by Indyjtm A good nights sleep
Check in was fast and friendly. The room was clean and comfortable. The breakfast room was the best I have ever been in. The food was very good.
August 27, 2014
Rated 4.0 out of 5.0 by OhioSnowbird Great location for touring Cincy!
Our checkin went smoothly although the desk staff was less than enthusiastic. We did arrive a while before the time stated on our confirmation and room was ready which we appreciated.
Our room was comfortable and full of amenities. The breakfast in the morning was very good and dining area was bright &
We definitely would stay at this Holiday Inn Express again if in the Cincy area.
August 25, 2014
Rated 4.0 out of 5.0 by MorganKM Great room for price
My husband and I thoroughly enjoyed our stay. The only complaint we have is that the king sized bed was too short for my husband. He is six foot eight and we have a king sized bed at home and he has room to spare, but the bed we had was a few inches short and his feet were hanging off the edge even with his head touching the headboard.
August 24, 2014