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Rated 4.2 out of 5 by 64 reviewers.
Rated 5.0 out of 5.0 by overall stay Great place to stay! All of the bedding was clean and crisp, towels fresh, bathroom very clean, and the room was in great shape. July 24, 2014
Rated 5.0 out of 5.0 by Comfortable beds and pillows We arrived in Circleville without reservations and selected the Holiday Inn Express and Suites as our base while we researched our family history in Pickaway County. The front desk staff were wonderful in meeting our needs and the room was perfect for our needs. Having a larger room with a sofa and table allowed sufficient space to sort our genealogy materials each day. The breakfast provided the nutrition we needed to get going and work on our research without wasting any time. Many times we worked right though lunch because we needed to maximize the times the County offices and libraries were open. So thank you for the excellent service and comfortable beds. I particularly appreciated the selection of pillows. Very thoughtful. July 15, 2014
Rated 5.0 out of 5.0 by Great all around stay Have been staying at Holiday Inn Express for almost 12 years now and they have always been great to us while being in Circleville to go to our conferences and for events that take place at Ohio Christian University. The have been remodeling and some of the items are still unfinished but at least they are maintaining a clean and update facility. June 27, 2014
Rated 5.0 out of 5.0 by convenient and comfortable Very easy to find, comfortable, and would recommend to anyone staying in the area. June 23, 2014
Rated 3.0 out of 5.0 by Broken refrigerator The hotel room refrigerator was not working and I had purchased drinks and food to be consumed within my stay, only to have it to spoil before being able to eat it due to refrigerator not working. Called to let front desk know about the problem and they just said that I could bring my food down to the front lobby and put my food in their refrigerator, I did not want to go to the front lobby to get my food, that is why I wanted a refrigerator in my room. Also, by morning my spoiled food made my room smell. June 16, 2014
Rated 4.0 out of 5.0 by Overall good place Everything was well kept and clean, staff was polite and helpful. Thought price was a little high compared to other Holiday Inn Express I have stayed in. May 28, 2014
Rated 1.0 out of 5.0 by most frustrating ever Food service was awful. Empty gravy, biscuits, potatoes for over 20 min @ 8am. One burnt omelet available. When new food came out, gravy was Luke warm, biscuits cold and hard, eggs and potatoes cold. Fresh cin rolls were room temp and hard. Check out time was 11, but housekeeping came into room at 9, woke wife up while I was in shower. TV channel change took 45 sec to 2 min to happen each time. Would not accept channel numbers to change. Channel guide in room only listed 2/3 of channels that were actually available. 2 towels available in pool room, asked for more, only 3 available. Never ever again at this place. Stayed at many, many IHG places, first time I wrote a review. May 24, 2014
Rated 1.0 out of 5.0 by unattentive staff, cluttered property, dangerous bed, inferior breakfast We stay regularly at HIEpress hotels. We do so because we can rely upon the consistency of their facilities and service. This facility was a great disappointment from the time we arrived. The short access road to the hotel was almost impassable with potholes and litter. The parking lot and entrance area were littered with debris and leaves around the front door as if it had never been swept. Arriving in the hotel, the young lady at the reception desk was otherwise engaged, distracted by her apparent flirtations with what appeared to be a couple of young men from the area. Arriving at our room, we found the furniture worn with our couch even having a two inch hole in one arm and dirty. Of most concern was the bed which had a dangerous kind of foundation. It had a six inch wood skirt which actually slanted out from the bottom of the bed 1 to 2 inches. Being hidden by the bedclothes, it was difficult, especially for my wife with limited mobility, to enter or exit the bed without stubbing you foot on it. The food the next morning had a more limited menu than any other HIExpress we had ever stayed at, as well as a total unavailable staff to secure assistance. All in all, we felt this facility fell far below your corporate standard and were surprised that it bore your brand. Although we travel this route frequently, needless to say, we will never select this hotel again. April 15, 2014
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