Rated 4.1 out of 5 by 93
Rated 3.0 out of 5.0 by CMDO2014 Mixed Review
We picked this hotel for the KidSuites ... really wish more HIE locations offered this! The KidSuite was great; family of 5 had plenty of space and the kids loved their own room. Breakfast was wonderful, very well stocked even when most mornings the breakfast room was packed to over flowing. Staff was polite, though not overly friendly. We were not greeted as Priority Club Members. We also had a few issues in the room; window unit needed the filter cleaned and the tub didn't drain well. Both were handled, although the tub never really drained well even after it was fixed. Seems that the hotel could use a 'make-over' -- wall paper is peeling, cracks in walls and tub, doors that either don't shut well or can't open easily. While the KidSuite was great, it could use some updating too. Overall a good stay, although staff should be encouraged to smoke in a 'hidden' location. They were often sitting right outside the front door (typically chatting in a large group) and while this is a smoking hotel, even non-staff smokers moved away from the door to have their smoke breaks outside.
July 22, 2014
Rated 4.0 out of 5.0 by Memadenise Good location
Easy to get to off I75. Nice, friendly staff and comfortable beds. Loved having all the pillows and the cinnamon muffins were great. Will stay at this location again and would recommend to friends and family. Looking for coupons next time to help with the cost but I will be back to this location again.
July 19, 2014
Rated 4.0 out of 5.0 by dtc142 good value
staff courteous, quiet and comfortable, breakfast well supplied
July 18, 2014
Rated 4.0 out of 5.0 by msoekid Very Good Hotel - Poor Service
Very Good Hotel. Good room. Staff needs to be more responsive. Staff does not seem to feel that they need to recognize Priority Club Members. Staff does not need to lie about employees using handicap stalls. Employees should never park in these stalls especially when it is last one.
July 16, 2014
Rated 5.0 out of 5.0 by Monk1725 Comfortable Beds!
Cozy comfy beds, clean, and tidy. Breakfast looked good but was in a hurry, Had lemonade and cookies freshly made and easily excessable. Elevators were quick, close to place to eat. Right off the interstate so was not looking for the place and if you have kids McDonalds is basically in the same parking lot!! Great place and would visit again.
July 15, 2014
Rated 3.0 out of 5.0 by Pappy58 Noisy
Overall our stay was noisy due to the room being over the pool area. Children running the hallways till late at night. The rooms were not ready on the first floor by 3pm as promised. so had to accept 2nd floor room. overall rooms were clean and staff was very pleasant.
July 15, 2014
Rated 3.0 out of 5.0 by Sjlink73 Overall stay
We checked in late and without a reservation. Unfortunately the only room available was smoking. Being a non smoker the smell was very overwhelming but, because it was late and we were tired we took it. There was also a dead bug in the bathroom. The staff was great and I'm sure if we got a non smoking room it would have been a much better experience.
July 9, 2014
Rated 5.0 out of 5.0 by Dan 64 Overall Experience
The room was spacious and clean on arrival. The bathroom well stocked with towels and necessities. The heating cooling system did not have a thermostat control just controls on the unit. The staff was very friendly and accommodating. The breakfast was as would be expected from a HIE. The pool was an outdoor pool I would prefer an indoor pool since the only reason I use the pool would be if the weather did not allow me to tour the area and I was reserved to stay at the hotel. Overall experience was as good or better in some areas then I expect from Holiday Inn.
July 2, 2014